This piece at Ars Technica [ars] ought to make you delete your Uber app, if you haven’t yet. If you thought Uber was maybe a little bit bad, it turns out that was the tip of the iceberg.
When the passenger got a price estimate for a ride, Uber would use one routing, when the driver got a payment estimate for the ride, Uber would use another. The driver’s was lower than the passenger’s and Uber pocketed the difference.
Stalin said: “A single death is a tragedy; a million is a statistic.” Well, if you steal from someone, it’s theft. If you steal a bit from a million people, it’s just capitalist profit margin.
When a rider uses Uber’s app to hail a ride, the fare the app immediately shows to the passenger is based on a slower and longer route compared to the one displayed to the driver. The software displays a quicker, shorter route for the driver. But the rider pays the higher fee, and the driver’s commission is paid from the cheaper, faster route, according to the lawsuit.
“Specifically, the Uber Defendants deliberately manipulated the navigation data used in determining the fare amount paid by its users and the amount reported and paid to its drivers,” according to the suit filed in federal court in Los Angeles. Lawyers representing a Los Angeles driver for Uber, Sophano Van, said the programming was “shocking, “methodical,” and “extensive.”