We’re all familiar with the fact that United repeatedly sells more tickets for their flights than they have room for passengers. They hope that among a hundred or more passengers, at least a couple will miss a connecting flight, get sick, or otherwise fail to make the gate. Lots of times this is true and the money United gives out to compensate travelers for voluntarily bumping themselves to a later flight is less than the money United takes in by selling the same seat twice. Occasionally, however, the fact that United sold the same seat to two or more different people creates an awkward problem for them. No volunteers? Well, for failing to aid United in committing fraud by selling a product that does not, in fact, exist, you can be dragged off the plane by police officers, beaten, and seriously injured.
Yep. That’s bad.