Corporate America is stuck between a rock and a hard place. More accurately, between customer and service. Ultimately, any company that has a customer is in the customer service business. But few CEOs and other big wigs like to think of themselves that way. They like to think they’re developers or accountants or what have you. Besides, delivering service and supporting a complex product costs money, and cost is a four letter word. Solution? Hire temps! [Read more…]