I know it seems to be the comedy routine du jour to mock the software glitches plaguing the new health care program rollout. I hadn’t worried about it: I’d heard nothing but encouraging words about the program itself, and putting together a huge web service for the entire country is a gigantic undertaking, and I could imagine lots of ways it would run into problems, problems that would eventually shake out. I remember when we first fired up FtB, and saw it buckle under the traffic immediately!
But then I saw what the Oregon state health exchange website put up.
Holy hell. Who designed this abomination? It’s 2013, and they’re requiring users to access the site with Microsoft Explorer? And the submit button doesn’t work on any other browser?
I’m not usually a conspiracy theorist, but this is so ridiculous and such bad design that I’m thinking sabotage.




