They have borked my email, it may be time finally, after many friends and co-workers have begged me, to make the big change.
All in all I can only think of a single, mega-successful software company that fucked up as bad as AOL has. That would be Novell, the one time networking giant which had about 80% of the business networking market in 1991, at the dawn of the dot-com boom. And yet somehow Novell utterly failed to hold onto to enough of that market to prosper while every other firm with a transistor or chip in its balance sheet soared skyward on the NASDAQ. As a stock-broker at the time I assumed, wrongly, I would never again see such mismanagement. And that was a valid assumption, until AOL in the last decade.