“Don’t make assumptions.” “Criticize the idea, not the person.” “Avoid generalizations.”
These are a few common rules about polite conversation. But they are broken so systematically that it raises the question of whether the rules are any good. One may vocally oppose generalizations, and in the next breath make a sweeping generalization of their own.
It seems that when someone else makes assumptions or generalizations, we hate it. But when we ourselves have the opportunity, we suddenly remember that assumptions and generalizations have some redeeming value after all. And when we next hear someone else make a generalization, we again forget what that value was.
I assert that the value of a generalization is quite simple. People like to state opinions, they like to hear opinions, and they like to use them to inform behavior. They also like to consider opinions and even disagree with them. And if the opinion is stronger by way of generalization, then all the better.
The question for me is not why we like generalizations, but why some generalizations turn out so wrong. What is the source of our aversion? And how can we avoid the kind of generalizations that produce such negative reactions?
[Read more…]