I really wish I knew the answer to that question. But like so many things in the business world, the answer has to be a big secret. Which in itself is a red flag: typically when something has to be a freaking secret, it’s because there’s something embarrassing or corrupt or something that can’t be justified if it were to become common knowledge. As mentioned on an earlier post, I have a job lined up, thank the noodly appendages of the Great FSM. It starts in a couple of weeks. It’s a real job with real benefits, and it pays a living wage. But by living wage I mean, after adding up pay and bonuses and perks, it only pays about 17 bucks an hour to start. I can survive on that, it’s not pretty, but with zero debt and my dismal, frugal lifestyle, I can get by. But I’m always open to better jobs and as luck would have it, a recruiter for a prospective company contacted me about one that pays closer to 50k a year.
After a phone interview and skills test, the recruiter was really hot for me. Always a good sign by the way, virtually necessary to have a snowballs chance in hell. And I got a little excited, too. This particular company is doing something really neat. They’re basically going to try and beat Paypal at their own game. More to the point, they have the potential to become what Paypal could have become before it was bought by eBay and turned to shit.
What it really boils down to, there is a huge market niche for any financial services company that combines traditional banking with the conveniences of online services, the most obvious example: enabling depositors to email money to other people or orgs. Emailing money like you can with Paypal is no longer merely a huge convenience, it’s damn near a necessity in this digital world, that’s how I’m paid by FTB for example. That one feature is the biggest reason why Paypal has survived despite being lamed by the shortsighted dumbasses at eBay.
That’s what this company is doing, and they’re just out of the start-up phase with oodles of venture capital and technical know-how. I was contacted because they’re looking to expand staff who combine financial savvy, tech support, and customer service/contact center skills. Not to brag, but it’s not bragging if it’s true: I’m a former registered rep who managed tens of millions in retail and institutional assets at a major Wall Street firm, everything from stodgy old municipal bonds to credit default swaps and forward pricing contracts. I have a degree in math, recently worked as network admin, enjoy immense tech support experience, and I’m an absolute bad ass CSR able to handle three channels simultaneously — chat, ticket, and voice — who rose to be come the number one producer out of 500 colleagues in my last shitty paying job at Blizzard. The new company even used the exact same metric and UI tools that were used on my last two jobs.
So in I go for an in person interview this past Monday. I strike up a conversation with the other two prospects waiting with me, we exchanged emails, they’re both in their 20s. I learn one got a job at Apple support for three years after being hired right out of high school, the other worked at AT&T’s billing-escalations department for a couple of years — after dropping out of a local community college. And I’m knocking those two folks, but if a job description says college degree preferred and experience in financial services a big plus, it seems reasonable to take them at their word. If it says outstanding communications skills required and prefer some technical writing background, it seems reasonable that being a published author or appearing on cable news and televised panels, or having knocked out more formal and informal proposals and multimedia presentations that I can remember, would all fit bill.
Who do you suppose they hired and who do you suppose got a form rejection letter stating the company had decided to go with better qualified candidates? Yeah, those two got hired, I didn’t. And honestly, I’m sorry if this sounds conceited, but that’s absolutely fucking crazy. It makes no sense at all (And no, being “over qualified” has nothing to do with it, at least according to my HR contact). Anyway, I have a job waiting so I’m not too pissed, just totally baffled as to what they were really looking for.
Other than that I may be going out of town for a day or two. So have a great weekend!