Like pretty much everyone in the US (is this a problem in other countries too?) I am so plagued with robocalls that I have stopped answering the phone and wait to see if I know the person who is leaving a message before picking up. But very often, the phone rings, the answering message picks up, but then the call is immediately cut with no message left. That puzzled me because I assumed that these calls were entirely automated and a computer would leave a recorded message. Was the computer able to distinguish between an answering machine message and a real person in a matter of a second or two? That seemed pretty sophisticated. Sometimes I do get a recorded message but that is rare.
On the other hand, even if a human being was on the other end, a second or two would not be enough for them to recognize an answering machine and they would likely start speaking before realizing that and hanging up. But they never do. It is always a second of static and then the line is cut.
So it was a puzzle.
Just now I got three in a row where all I heard was the boiler-room call center ambient sound, then the caller hung up. That made me wonder what’s going on. And, I have a theory!
My theory: somewhere in a call center, someplace, a wage-slave has realized that they don’t actually have to annoy anyone – they can just ring the phone, get a pick-up, wait a few seconds, and disconnect. Depending on the monitoring system their capitalist overlords have in place, it may look like they are doing their job and annoying people but actually they are only slightly annoying people and the end result is the same.
If I’m right, then I am now less annoyed by the hangup calls than the stupid recorded messages which you cannot even unload stress on by verbally abusing.
So according to this theory, the human beings at the other hand are happy when no one answers because they can then place a lot more calls and get paid more.
It’s as good an explanation as any.