Improving the quality of our snap judgments

In a previous post, I mentioned that my Race IAT results indicated that I had no automatic preference for black or white people. This surprised me, frankly. Although I am intellectually committed to thinking of people as equal, I am still subjected to the same kinds of images and stereotypes as everyone else in society so I expected to have at least a small automatic preference for white people. But the section on Malcolm Gladwell’s book Blink on ‘priming’ experiments might give an explanation for the null result.

The priming experiments were done by psychologist John Bargh. What he did was give two randomly selected groups of undergraduate students a small test involving words. The results of the word test itself were not relevant. What was relevant was that the first set of students encountered words like “aggressively”, “bold, “rude”, “bother”, etc. in their test while the second set encountered words like “respect”, “considerate”, “patiently”, “polite”, etc.

After they had done the word test, the students were asked to go down the hall to the person running the experiment to get their next assignment. This was the real experiment because it had been arranged to have a confederate blocking the doorway, carrying on an inane and seemingly endless conversation with the experimenter. The experiment was designed to see if the set of students who had been unknowingly ‘primed’ with aggressive words would take longer to interrupt this conversation than those who had been primed with polite words. Bargh expected to see a difference, but expected that difference to be measured in milliseconds. He said “I mean, these are New Yorkers. They aren’t going to just stand there. We thought maybe a few seconds, or a minute at most.”

What he found was that the people primed to be rude eventually interrupted after an average of five minutes, but 82% of the people primed to be polite did not interrupt at all, even after ten minutes which was the cut-off time that had been pre-set for the experiment, thinking that no one would ever wait that long.

What these and other priming experiments suggest is that the kinds of experiences we have carry their effects subconsciously over to the next events, at least for some time.

This may explain my negative result because for some time now I have been studying the achievement gap between black and white students in the US. The more I looked at it, the more I became convinced that the concept of race is biologically indefensible, that it cannot be the cause of the gap, and that the reasons for the gap have to be looked for elsewhere.

Since my book on the subject (***Warning! Shameless plug coming up!***) called The Achievement Gap in US Education: Canaries in the Mine is coming out in May, I have been thinking a lot recently about these ideas and so I was probably ‘primed’ to think that there is no fundamental difference between the races, and hence my null result on the Race IAT test.

This ties in with other research that I quote in my book that deals with the role that teacher expectations of students play in student achievement. Teacher expectations are an important factor but a lot of the efforts to improve teacher expectations of low-achieving students have been along the lines “All children can learn!” sloganeering. But having teachers just saying this or plastering it on school walls may not help much, if they are not convinced of its truth. If people are conscious that they are being primed, then the priming effect disappears.

What is needed is for teachers to improve their overall expectations of students is for them to have opportunities to actually see for themselves traditionally underachieving students excelling. If they can have such experiences, then the inevitable snap judgments they make about students, and which can have an effect on student performance, may be more equitable than they are now.

I have long been in favor of diversity in our educational environments but my reasons were more social, because I felt that we all benefit from learning with, and from, those whose backgrounds and experiences differ from our own. But it seems that there is an added bonus as well. When we have a broader base of experience on which to base our judgments, our snap judgments tend to be better.

POST SCRIPT

The interesting radio program This American Life (which airs locally on WKSU 89.7 on Saturdays at 5:00pm and WCPN 90.3 on Sundays at 11:00am) also recently had an episode that featured the work of John Gottman, who has carefully analyzed the behavior of married couples and is able to ‘thin slice’ very accurately and predict, based on things that the rest of us completely miss, which couples will stay together and which ones will separate. Gottman’s studies were reported on in detail in Gladwell’s book.

To listen to this particular audio clip from the program, go to This American Life, click on “Complete Archive” and then click on the audio symbol for “The Sanctity of Marriage” that appears in the list of 2005 shows, and is dated 4/1.

Snap judgments

I just finished reading Malcolm Gladwell’s book Blink. It deals with how we all make snap judgments about people and things, sometimes within a couple of seconds or less. Gladwell reports on a whole slew of studies that suggest that we have the ability to ‘thin-slice’ events, to make major conclusions from just a narrow window of observations.

I first read about this as applied to teaching in an essay by Gladwell that appeared in the New Yorker (May 29, 2000) where he described research by psychologists Nalini Ambady and Robert Rosenthal who found that by showing observers silent videoclips of teachers in action, the observers (who had never met the teachers before) were able to make judgments of teacher effectiveness that correlated strongly with the evaluations of students who had taken an entire course with that teacher. (Source: Half a Minute: Predicting Teacher Evaluations From Thin Slices of Nonverbal Behavior and Physical Attractiveness, Journal of Personality and Social Psychology, 1993, vol. 64, No. 3, 431-441.)
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When good cheeseburgers go bad

We interrupt the regular series of postings on developing a philosophy on the stages of life to talk about far more important things, like what you should do when the people working at the drive-thru don’t get your order right. Why, you call 911, of course. At least, that is what this woman in Orange County supposedly did.

Here is the transcript of the call:

***

Dispatcher: Sheriff’s department, how can I help you?

Woman: Yeah, I’m over here . . . I’m over here at Burger King right here in San Clemente.

Dispatcher: Uh-huh.

Woman: Um, no, not San Clemente; I’m sorry, I live in San Clemente. I’m in Laguna Niguel, I think, that’s where I’m at.

Dispatcher: Uh-huh.

Woman: I’m at a drive-through right now.

Dispatcher: Uh-huh.

Woman: I went . . . I ordered my food three times. They’re mopping the floor inside, and I understand they’re busy . . . they’re not even busy, okay, I’ve been the only car here. I asked them four different times to make me a Western Barbeque Burger. Okay, they keep giving me a hamburger with lettuce, tomato, and cheese, onions, and I said, “I’m not leaving . . .”

Dispatcher: Uh-huh.

Woman: I want a Western Burger because I just got my kids from Tae Kwon Do, they’re hungry, I’m on my way home, and I live in San Clemente.

Dispatcher: Uh-huh.

Woman: Okay . . . she said, she gave me another hamburger; it’s wrong. I said four times, I said, “I want it to go. Can you go out and park in front?” I said, “No, I want my hamburger right.” So then the . . . the lady came to the manager. She . . . well whoever she is, she came up and she said, um, she said, um, “Do you want your money back?” And I said, “No, I want my hamburger. My kids are hungry and I have to jump on that toll freeway.” I said, “I am not leaving this spot,” and I said, “I will call the police,” because I want my Western Burger done right! Now is that so hard?

Dispatcher: Okay, what exactly is it you want us to do for you?

Woman: I . . . send an officer down here. I . . . I want them to make me . . .

Dispatcher: Ma’am, we’re not gonna go down there and enforce your Western Bacon Cheeseburger.

Woman: What am I supposed to do?

Dispatcher: This is . . . this is between you and the manager. We’re not gonna go and enforce how to make a hamburger; that’s not a criminal issue. There’s . . . there’s nothing criminal there.

Woman: So I just stand here . . . so I just sit here and [block]?

Dispatcher: You . . . you need to calmly and rationally speak to the manager and figure out what to do between you.

Woman: She did come up, and I said, “Can I please have my Western Burger?” She . . . she said, “I’m not dealing with it,” and she walked away. Because they’re mopping the floor, and it’s also the fact that they don’t want to . . . they don’t want to go through there . . . and . . . and . . .

Dispatcher: Ma’am, then I suggest you get your money back and go somewhere else. This is . . . this is not a criminal issue. We can’t go out there and make them make you a cheeseburger the way you want it.

Woman: Well . . . that is . . . that . . . you’re supposed to be here to protect me.

Dispatcher: Well, what are we protecting you from, a wrong cheeseburger?

Woman: No . . .

Dispatcher: Is this like . . . is this a harmful cheeseburger or something? I don’t understand what you want us to do.

Woman: Just come down here. I’m not . . . I’m not leaving.

Dispatcher: No ma’am, I’m not sending the deputies down there over a cheeseburger. You need to go in there and act like an adult and either get your money back or go home.

Woman: She is not acting like an adult herself! I’m sitting here in my car; I just want them to make my kids a . . . a Western Burger.

Dispatcher: Ma’am, this is what I suggest: I suggest you get your money back from the manager and you go on your way home.

Woman: Okay.

Dispatcher: Okay? Bye-bye.

***

I could say that the reason for posting this is because of the light it sheds on what happens when all human interactions are believed to be under the jurisdiction of the law, or some other high-sounding stuff, but the real reason is that I found it to be funny.

Such stories are almost too good to be true, confirming our worst stereotypes of self-absorbed, self-indulgent people giving harassed fast food workers a hard time over trivialities. So I checked to see if it might be an urban legend. The people at Snopes have looked into it and report that the Orange County Sheriff’s Department confirmed that such a call came in about two years ago. But since the Sheriff’s department did not send a squad car in response, they do not know if this was a genuine caller or some prankster having fun at their expense.

You can listen to the sound file at Snopes, where the transcript reproduced above came from. (I could not open the .wma sound file on my Mac, though.)

Problems with censorship

An amusing news item from the BBC website illustrates a real difficulty with censorship.

*******
A devout Baptist couple who bought a Doris Day DVD from a supermarket were shocked to find a sex film instead.

…….

“It was a pretty raunchy, explicit film, it certainly pulled no punches,” Mr Leigh-Browne said.

“My wife and I were very shocked but we watched it until the end because we couldn’t believe what we were seeing.

“The film became progressively more graphic, there was no plot to it, it was just sex.”

Alan and his wife Anne, 60, a retired teacher, complained to Safeway the next day and all copies of The Pajama Game were removed from the store.

********

What was interesting about this news item was that at the first sign of sex in the film this couple, despite being described as devout Baptists, did not stop watching but kept viewing right through to the end. Although they say they were “very shocked�, they clearly did not feel that they had compromised their souls by seeing this film.

This highlights a practical problem for would-be moralists and censors. In order to keep the world “pure” for the rest of us, they have to believe that they themselves will be uncorrupted by the things they have to view to check for content suitability. But how do we decide a priori who will or won’t be corrupted by this kind of experience? I can understand not allowing children to have free access to certain kinds of material, but how do we choose among adults? I have the feeling that most people, if asked, would say that they can watch such a video without being “harmed”, whether they would freely choose to do so or not.

Also, the news item said the couple complained to Safeway but did not say they actually returned the DVD…

And then there were two (entries)…

Thanks, Vincenzo and Jeremy, for the words of encouragement. I must say the fact that people actually read the blog (and took the trouble to comment) is quite an incentive to post more and post better.

But to follow up on Jeremy’s thought, I have decided that ultimately the blog (for me at least) is going to be a place-holder for those ideas and thoughts that I have to get off my chest but which are not ready for prime-time (i.e., publication as a book or articles). I am sure we all have such ideas. triggered by events in our lives, that occupy our thoughts for awhile and may even obsess about briefly, but which slowly disappear from our consciousness. I alwasy regret losing that initial flame of passion and concern. Just writing it down in a personal journal seemed a little pointless to me. The blog might be the place for them. Jeremy is right – we cannot predict what others might find interesting. Trying to do so is a good strategy for getting published but it does distort the message. The blog alows you to just say what you think and see what happens. (Thanks for the bloglinescom tip!)

I see that Vincenzo is using his blog to supplement his lectures. I use the web in my own courses but I used to use the Physics department’s own website template and now use Blackboard to create a course website. I am wondering about the possible advantages of using the blog over Blackboard. Vincenzo, why did you choose this method?

A final practical question. When I wanted to reply to Vincenzo and Jeremy, clicking on jms8 took me to Jeremy’s blog but vincenzo.liberatore did not work. It also seemed like to send private replies to people who comment on my blog, I need to use my normal mail utility and insert their addresses by hand. Is that how it works or is there something more streamlined that I am not seeing?

I am posting this publicly but will send copies privately as well.

My own blog!

Well, here we go into the (by now) fairly well charted waters of blogdom. While I regularly read quite a few blogs written by other people, the thought of starting my own was rather forbidding for several reasons.

The first was the sheer time and effort involved to keep posting fresh entries that might draw readers.

The second was that some of the best blogs I read were by people who seemed to either have sources of information that were not readily accessible to me (such as Josh Marshall) or who had the time (like Atrios) to scour the web for interesting nuggets that were missed or ignored by the mainstream media or wrote so wittily and cleverly (like James Wolcott) that my entries would be lame by comparison.

The third was that although I have many interests and have opinions on them, there are clearly people who have deeper knowledge in each of the areas that I am interested in. So what could I contribute that could not be found anywhere else?

Well, I figure the only way to find out is to venture in and see where it all goes. So this entry is the equivalent of slowly dipping my toes in the water. Hmm, not bad so far…

Moving to Freethought Blogs?

I have been invited to join the stable of bloggers over at Freethought Blogs. There are some well-known ones already posting there, such as Greta Christina, Ophelia Benson, P. Z. Myers, John Loftus, and Ed Brayton.

There will be no restrictions whatsoever on what I post and so the content will remain the same. I am leaning towards joining but before I make the decision, I wanted to throw the idea out to the loyal readers of this blog as to how it might affect their reading enjoyment.

The present site is on a platform run by my university and has been terrific in providing support whenever I needed it and not placing any restrictions on my writing, so any move will not be due to any dissatisfaction with the current situation but purely as a means of creating greater visibility by being part of a broader network of bloggers with similar interests.

So, what do you think?