I am just like the guy in the video. When people tell me about a problem they are facing, I immediately go into my analytic mode, clinically examining the problem and dissecting it in order to try and find solutions, and then presenting them as possible courses of action, with their pluses and minuses.
This of course infuriates people who don’t want to hear about my ideas for solutions, which they have already likely considered and rejected. Instead, all they want is for someone to listen to them and sympathize.
Over time I have got a little better at identifying what response is being looked for and responding appropriately, but not by much. I still miss more often than hit. Even though I am aware of my failing, I just don’t seem to be able to easily shut down the analytic part of my mind which is the one that first springs into action.
It is somewhat surprising that some my friends still talk to me and haven’t thrown things at me yet.