… but it started out scary.
I thought of changing my Amtrak reservation on-line, but when I looked it up, Amtrak’s website said that it couldn’t be found. I was afraid that one of the St. Louis ticket agents had cancelled the whole trip, so I called 1-800-USA-RAIL.
It was about fifty minutes after I initiated the call before I finally got connected to a person at customer service, but I’m glad I stayed on the line. The person I talked to knew immediately what my problem was, retrieved the reservation, put it back in effect, and added trains 171 from Boston to New York, and 291 from New York to Albany-Rensselaer, business class on both new trains. And there was no additional charge: he said he had “taken care of it” for me. 😎
And while I had him on the line, he made another change to a trip to Kailua-Kona, HI that I’ll be taking in November, and which involves Amtrak trains in the continental US. The westbound trip will now start one day earlier, which I wanted to do to give myself some buffer if something bad happens to train 5 that day. That also gives me a whole day to get from Amtrak’s Emeryville station to SFO airport, so I should be able to do that on the Emery Go-Round and BART instead of taking a taxi.
That cost me an additional $450 or something since I’m now in a higher fare bucket, but the good news is that I got room D instead of room E, and the electrical outlet will be on the “correct” side of the room. All I still have to do is get a reservation for one night at the hotel across the tracks from the Emeryville station.
So now I’m a happy camper again. 😎 My day-minus-one post should appear this coming Tuesday.