Scalzi has some comments on the banning of Milo, and I particularly like this point.
It’s good that Twitter punted Yiannopoulos, but let’s not pretend that it doesn’t look like Twitter did some celebrity calculus there. Yiannopoulos and pals had a nice long run pointing themselves at all other manner of people they didn’t like, for whatever reason, and essentially Twitter didn’t say “boo” about it. But then they harass a movie star with movie star friends, many of whom are Twitter users with large numbers of followers, and whose complaints about Twitter and the harassment of their friend get play in major news outlets, and Twitter finally boots the ringleader of that shitty little circus.
So the math there at least appears pretty obvious from the outside. You can punch down on Twitter and get away with it, but don’t punch up, and punch up enough to make Twitter look bad, or you’ll get in trouble (after more than a day). Is this actually the way it works? I’m not at Twitter so I can’t say. I can say I do know enough women of all sorts who have gotten all manner of shit by creeps on Twitter, but who weren’t in a movie and had movie star friends or got press play for their harassment. And they basically had to suck it up. So, yeah, from the outside it looks like Twitter made their decision on this based on optics rather than the general well-being of their users.
This is exactly the rule set that fosters bullies, and is going to make the problem worse.