It is popular in the US to bash the Internal Revenue Service. Part of the reason is the spreading of the right wing and libertarian propaganda that paying taxes is a form of theft by the government that is taking money away that rightly belongs to the people, ignoring the obvious fact that the government needs money to provide the services that we all enjoy. The oligarchs have fueled this dislike of the IRS to advance their own nefarious agenda, which is to gut the IRS staff so that they cannot fully audit the various frauds that wealthy people engage in to avoid paying taxes.
I have never grudged paying my taxes. In fact, I think my taxes are ridiculously low. But in addition, I have always found the IRS to be very helpful and scrupulous in its actions. Whenever I have had the need to contact them with questions, they have been courteous and helpful.
This year I filed my taxes as usual. I was expecting a refund but it took a long time coming. I was not surprised because I was aware that due to the pandemic, there was a backlog of paperwork so I did not worry about it. But when I got the deposit in my bank, the refund was for almost three times the amount I had asked for. When I got the explanatory letter, it appeared that I had made an error in calculating my taxes (taxes in the US are pretty complicated) and the IRS agent reviewing my file had caught it, corrected it, and increased my refund accordingly. Not only that, they also paid me interest for the extra money I had not claimed.
This is not the first time that the IRS has corrected an error in my favor and increased my refund.
So do not include me among the IRS bashers. They may not have the popular support that the United States Postal Service gets but I think that it too is a fine organization that needs to have its funding increased.