On a recent flight, I had an interesting discussion with the man next to me. It turns out his job is to work with airports and airlines to streamline the process of baggage handling to reduce delays and misplaced bags and he told me how the system works. Apparently, there are miles of conveyor belts behind the scenes at airports that begin at the check-in counter and they have multiple sensors all along the way that use lasers to periodically check the barcode on the baggage tags to make sure that the bag gets transferred to the correct belt for the final destination. The sensors also check the times at each checkpoint and predict when it should reach the next checkpoint so that if a bag does not reach it at the expected time, an alert goes off and someone physically goes to see if the bag has mistakenly switched to the wrong belt, fallen off the belt, or has got jammed somewhere. He said that the goal is to have bags spend no more than 20 minutes in transit from one plane to another though they can often do it in 10 minutes.
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