“An open letter to the tone troll”

You know who you are.

George Waye lays it all out for you.

Hi there!

I bet you’re wondering why I’m writing you this letter.  You might even be wondering why people are all so mad at you right now- and why they are calling you mean names.  I know, I know- you were only trying to help, right?  You just wanted to see a little decorum, a little civility- and everyone is just amplifying the very thing you are trying to help them discard.  It must be frustrating.  It must feel as though you are experiencing the cruel effects of tribalism- a sort of “internet xenophobia”, if you will.  You are a mere missionary preaching the gospel of civil discourse and the lynch mob stands with torches and pitchforks waiting for you at the county line.

Amirite?

Here is the thing.  Those people you were trying to help?  They are having a conversation.  That conversation has a topic.  That topic is important to them.  It is important enough that they are wearing their gut reactions on their sleeves.  So when you come waltzing in, and you say “Guys- hey, guys- Y U mad, bro?” they are more than likely going to turn on you.

Why, you ask?  You’re only trying to let cooler heads prevail, right? I totally get what you’re feeling right now.  I understand.

What you need to understand is that the reason they are mad is right in front of you.  It’s right there- in the post you are reading.  Heck, it may even be summed up pretty succinctly in the title of the post.  Yet here you are, telling these people that you don’t understand what could possibly have them up in arms.  This, to them, is the problem.

Imagine you find yourself in a hotel burning to the ground.  You see a number of people frantically yelling to wake the guests up- pounding on doors and shouting.  You have that mental image yet? Don’t worry, I’ll wait…..

We good now?  Alright, so now imagine- for the sake of argument- you see this one man who seems perfectly calm.  He is standing at the Continental breakfast table pouring himself a coffee and unwrapping a stale shrink-wrapped danish.  Instead of showing any concern at all for the crisis going on around him, he grabs the occasional screaming patron and notes to them how the curtains don’t match the sofa in the lobby.  WTF, right?

You are being that guy.  You are walking into a that burning hotel to talk about interior decorating.

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