In Praise of Facebook’s New ‘Like’ Button

At the Daily Dot, I wrote about Facebook Reactions.

When rumors spread online last month that Facebook was going to add a “Dislike” button, the Internet reacted with a great deal of, well, dislike. Although CEO Mark Zuckerberg clarified that he didn’t intend to suggest that the platform was instituting its own form of Reddit downvoting, nobody understood what he was really planning until Reactions was revealed last week. The site’s new version of the ”Like” button includes six additional emotions: “Love,” “Haha,” “Yay,” “Wow,” “Sad,” and “Angry.” When users click to “Like” a post, they will be able to choose one of these options, including the iconic thumbs up to which we’re all accustomed.

In a Facebook post from last week, Zuckerberg explained the rationale behind the change:

Not every moment is a good moment, and sometimes you just want a way to express empathy. These are important moments where you need the power to share more than ever, and a Like might not be the best way to express yourself. … Reactions gives you new ways to express love, awe, humor, and sadness. It’s not a dislike button, but it does give you the power to easily express sorrow and empathy—in addition to delight and warmth.

It’s great to see Zuckerberg finally acknowledging the many ways in which people use Facebook. When he used the platform back in August to speak publicly about the three miscarriages he and his wife experienced, it appears he understood the power of Facebook to share news and stories that aren’t exactly likable.

Reactions makes sense as a next step—both for Mark Zuckerberg and his company. While some might dismiss Reactions as silly or weird, I predict that it will help people communicate with each other in ways that feel more intuitive and that end in less awkwardness. Think about it: When someone says something funny, we don’t say “LOL” or “that’s funny.” We laugh. When you share a devastating loss with a friend in person, you might be comforted by the obvious concern and sympathy on their face.

Facebook can’t perfectly mimic the experience of laughing with a roomful of friends or having someone there with you when you hear terrible news (at least, not yet), but it can help people express the emotions they actually mean to express, which can be difficult online. A thoughtless “Like” on a sad post can be read as insensitive or flippant, but there’s not always anything to say in a comment about it, either—nor would a whole thread of “wow that sucks” make you feel any better.

Friends often tell me that they struggle with figuring out how to respond to posts that share serious problems or frustrations. Often they end up saying nothing at all, and clicking a thumbs up icon doesn’t feel like an appropriate substitute. Instead of leaving an empty space when users are grieving or feeling blue, Reactions might help people support friends and let them know that they are heard and that their pain is acknowledged. Sharing a sad post would feel less like screaming into an online void and more like talking to a group of friends.

Read the rest here.

The Danger of Believing That People Are “Genuinely Good”

Here’s what I was thinking as I watched Twitter thoroughly critique Peeple, a new app that promises to let people “rate” other people like restaurants on Yelp without any option to opt-out: If only all of us were still able to be so naive.

Personally, I’m far from the only person who thinks that Peeple sounds like Regina George’s Burn Book in digital form:

But Peeple’s founders have such rosy ideas about how their app is likely to be used that it’s making me wish I could hide under whatever rock they’ve been hiding under. You don’t even have to have faced online abuse to figure out that people are going to use an app like Peeple to make each other’s lives a living hell (and no, not deservedly). If you aren’t already familiar with how terrible this app is, Ana Mardoll did an excellent summary on Twitter starting here.

In the typical condescending and difficult-to-parse style of their social media posts, the founders claimed that “People are genuinely good even though Yelp has over 47 million reviews and all the users are anonymous and in that 47 million reviews there are 79% positive reviews.” Since it’s apparently not obvious, here’s the difference: most people have little incentive to trash a business on Yelp unless they really did have a pretty bad experience there. Even if they do trash a business on Yelp with no justification, though, it’s probably not going to be that big a deal. The business may lose some potential customers, which does suck, but chances are the unfair review will be overshadowed by more reasonable ones anyway.

When you’re rating people and not businesses, things change. First of all, it gets personal. People want to get back at their exes, abusers want to abuse, stalkers want to stalk. Second, one “bad review” on someone’s Peeple page can be enough to cost them their job, their family (if they get outed, for instance), their friends (if they get falsely accused of abuse by their actual abuser, which is a thing that abusers do). Women, people of color, and marginalized groups will inevitably get targeted by MRAs, Stormfront, or whatever the creepy stalker-y death threat-y regressive group du jour is. Bad reviews of businesses have typically gone viral because those businesses have acted in discriminatory or otherwise unfair ways, but people have gone viral for things as innocuous (and irrelevant to normal people who have shit to do besides stalking people they don’t like) as speaking at a feminist rally, being a bad date, or simply existing. I’m not going to link to examples, because that would perpetuate that abuse. Do some Googling if you don’t believe me.

The Peeple founders don’t seem to see it that way. Based on their posts, they seem to envision the app’s users as good citizen types who primarily want to use the app to bolster the reputations of people they like. Sometimes, of course, there may be bad reviews, but those are surely deserved, and if you think you don’t deserve your bad review, well, you can always just defend yourself in the court of public opinion, and certainly whoever is Objectively Right will prevail in the end. In another one of their bizarre Facebook posts, they write:

We have come so far as a society but in a digital world we are becoming so disconnected and lonely. You deserve better and to have more abundance, joy, and real authentic connections. You deserve to make better decisions with more information to protect your children and your biggest assets. You have worked so hard to get the reputation you have among the people that know you. As innovators we want to make your life better and have the opportunity to prove how great it feels to be loved by so many in a public space. We are a positivity app launching in November 2015. Whether you love us or our concept or not; we still welcome everyone to explore this online village of love and abundance for all.

A “positivity app”? In what universe? Not the one I’m living in.

I do, actually, believe that most people are generally trying to do the right thing. I get asked all the time how I could possibly believe that given what I see and what I write about, but I do and that’s a whole other article. But I also know that it only takes a few people with bad intentions to cause serious damage to others and to the world in general, and I also know how cognitive bias works. Maybe the disconnect between people like me and people like the ones who founded this app is that they think it would take some Hitler type to go on there and intentionally ruin someone’s life, but it really wouldn’t. All it takes is a man raised to believe that women owe him sexual access, or a jilted ex who doesn’t want anyone else to go through what they had to go through, or someone who’s under the mistaken impression that a coworker who messed up and caused the team’s project to fail deserves to never work in the field again. Someone who gets angry and says some things they later regret, only now it’s been screencapped and posted on 4chan along with the target’s credit card number and home address. Someone who believes that they’re saving countless unborn lives when they slander an abortion provider. Someone who thinks that feminists are so dangerous to the very fabric of society that they’d be justified to use any means, no matter how dishonest, to stop them.

It’s not like these things aren’t already happening. This would just make it even easier. And none of the safeguards that the Peeple founders are claiming to be implementing actually seem like they’d make much of a difference. For instance, they say that negative reviews won’t appear unless you claim your profile and thus allow them to show up, but someone could always just give you 10/10 stars and then write a bunch of shit about you. (And they don’t seem to understand that even positive reviews from total strangers, that you did not consent to have sent to your phone, can be ridiculously boundary-crossing and unwelcome. Haven’t either of them ever experienced street harassment?) They say that you have verify that you’re over 21, but nowhere do they say that you have to verify that your target is over 21. You can use this website to bully a child. They say that you have to use your Facebook profile to review people, as if that’s some sort of reassurance. I’ve seen rape threats from people whose full names were attached. They’re not afraid; they have institutional power behind them.

And that’s why I say it must be nice to be as naive as the Peeple founders apparently are. To not know this shit is going on? To not have to try every day to reconcile that with your belief that everyone has some good in them. To not live in fear of the day you piss off the wrong white man with an internet connection and plenty of spare time.

If Peeple is really going to be so “positive,” then why shouldn’t it be an opt-in service? Why wouldn’t everyone want to create a profile so that they can receive these wonderful compliments from their friends and lovers and that one random neighbor they talked to on the sidewalk once? I think on some level, the founders realize that they wouldn’t. They can’t make the app opt-in because then it’d never work. Most of us who’ve been around the online block have reacted to the whole thing with horror and revulsion. The only way the app’s creators can get it to work is by violating people’s consent and essentially forcing them to participate. I fail to see the “positivity” in that.

I get the urge to develop technological solutions to the problem of people being assholes. I really do. It would be great if we could never again date someone who sucks in bed, or hire a babysitter who plops the kids in front of the TV and then spends the rest of the night on Facebook, or befriend someone who will spill our secrets or take us for granted, or live with a roommate who never does their dishes. These things are at best annoyances and at worst serious life-fucking sorts of things.

But more surveillance of each other is not the solution. Heed the warnings of people who know what it is to be surveilled. Read 1984 if that’s what floats your boat. These tools will inevitably be used for abuse, and that’s not worth making sure that your next partner is good in bed.


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How to Motivate Yourself To Read Books


I read a lot.

A lot of my friends have recently been asking for advice about reading. Specifically, they say that they really value reading (books, generally) and have always seen themselves as people who read, but lately they can’t seem to motivate themselves to do it. This causes a lot of cognitive dissonance.

Usually people have one or both of these problems: 1) motivating themselves to actually pick up a book and read it, and 2) maintaining their focus on that book rather than getting distracted by other things, such as social media or articles online. Although these are slightly different issues, I’m addressing both of them here because some of the same suggestions might help for both.

Some people cite various factors that they think have contributed to the problem with reading, such as: 1) the prevalence of distracting technology, 2) being out of school and no longer being required to read all the time, and 3) being more used to reading short articles online rather than books. While I think that working out what causes difficulty with reading can be useful for you, I also think that the problem can be resolved without that. (See also: solution-focused brief therapy.)

Since I’ve had some of these issues myself and have developed a few practices that help, I decided to put together a blog post for reference for folks who have these issues. I also asked friends what’s worked for them, since this is such a common problem in my social circles, and incorporated their recommendations.

This isn’t “advice” per se; some of these might work for you and some of these might not. If you already know that the problem isn’t [thing] and a given suggestion addresses [thing], there’s no reason for you to try it (except curiosity, maybe). Some of these cost nothing to try, and others cost money. Some address the activation energy problem, and some address the focus problem. Some may feel bad to you, like you’re “giving up” on something important. If it feels awful, you don’t have to do it, but also consider that it might be worth readjusting (at least temporarily) your expectations for yourself.

1. Try reading something easier/simpler/more fun, at least at first.

A lot of people say they have trouble motivating themselves to read books, but what they really mean is Big Serious Books. If you really wish you could just pick up a book already, forget about Tolstoy or David Foster Wallace for now, and pick up a YA novel, a comic book, or something else that’s easy for you to get into. Online fanfiction works too. Saga is an amazing comic book series with big political themes, lots of diversity, beautiful art, and an engaging, suspenseful story. Peeps is a YA vampire novel, but it’s nothing like Twilight. Harry Potter and the Methods of Rationality is, well, Harry Potter and the Methods of Rationality.

This seems to work for a lot of people. My friend Nicole says: “When I can’t motivate myself to read, I approach it like I approach exercise–start off with some easier reads to get the momentum going. Definitely doesn’t work for everyone, but when I pick up some Harry Potter or even a Sweet Valley High book (only Judy can judge me), I’m at an easier entryway for reading than if I went 0 to Dostoyevsky.”

This is in some ways one of the hardest suggestions to implement because, I’ve noticed, a lot of people have a lot of shame and stuff around what they read. It’s difficult to feel like you’re Really Reading if you’re reading a comic book or a teen vampire story. But are you comprehending words on a page? Are you making predictions and feeling empathy for a character and wondering what made an author write it the way they wrote it? Then you’re reading.

If you really can’t get past the potential embarrassment of being seen with one of these books, you could buy a protective cover for it, or use an e-reader (more on that later).

You might find that as you (re)develop a reading habit, it becomes easier and easier to read harder and harder things. Tolstoy will always be there for you when you want him.

For me, this suggestion translates as reading fiction rather than nonfiction. Like quite a few like-minded people, I often feel that reading fiction is “silly” and “useless” compared to reading nonfiction, but I often find nonfiction difficult to get into and focus on. When I can’t get myself into nonfiction, I try to overcome that feeling and read some fiction instead. First of all, reading something is better than reading nothing. Second, it’s not even true that fiction is silly or useless; I absolutely learn about the world from it and get writing ideas from it and such.

Although most of my friends say that they have no trouble reading things online and feel that they have replaced books with blog posts and articles, if that’s not the case for you, then blog posts and articles might be a stepping stone to more “serious” reading.

2. Get comfortable.

When I’m having trouble focusing on a book I want to be reading and I can’t figure out why, I do some body scanning. Often I realize that the problem is that I’m physically uncomfortable and it didn’t even make it into my conscious awareness.

Note that this might be true even if you think the problem is that you’re getting distracted by your phone or whatever. I often automatically check my phone when I’m physically (or mentally) uncomfortable as a way to cope with those feelings in the moment. While this can be extremely useful when I have to be there and need to distract myself from my discomfort, it’s not as useful when you need to focus on reading, and when it’s actually possible to resolve the discomfort.

Figure out which reading positions are most comfortable for you. I like to have back support and a surface that is neither too hard nor tries to swallow me. My favorite places to read are hammocks, couches, armchairs, and those lounge chair things they have at the pool, as long as it’s not the hard plastic ones. Unfortunately, reading in bed is not usually something I can make comfortable for long periods of time, and neither is reading at a computer while sitting in some sort of chair. Regardless of what your favorite reading positions are, if you’re doing it for a while, make sure to get up regularly and stretch. Otherwise you’ll find yourself getting stiff and cramped and therefore distracted.

Other factors play into comfort, too. One friend says she reads on her computer using Kindle for Mac, because reading on her computer means that she doesn’t have to turn the lights on–and lights trigger her migraines. In college, I had a Snuggie so that I could stay warm while still being able to flip the pages.

3. Remove distractions.

Assuming that you do have a problem with getting distracted by things, see if you can remove them. If it’s noise, find a quiet place or use earplugs (they’re pretty cheap at any drugstore). If it’s technology, put it in another room or turn it off. I like to go outside with my books and leave other stuff inside.

Sometimes people don’t do this because they assume that if they “really” wanted to read, they’d be able to do it even with the iPhone right there. But that’s not really how motivation/focus works. Most humans like to move in the direction of least effort, at least when we let our automatic impulses take over. You love reading, but you also love Facebook, and Facebook is just easier. That doesn’t make you wrong (or Facebook evil). It’s just a thing that you might need to acknowledge and plan around.

4. Try an e-reader.

Money permitting, e-readers (or e-reading apps on phones) can really help. That’s the thing that worked best for me, and the suggestion I got most often from my friends who say it worked for them. For some people, e-readers are physically more convenient and easy. For some, it’s that there aren’t other distractions on it (like there are on a phone). For other people, on the other hand, reading on a phone is great because it allows you to read in situations where you otherwise might not have been able to. I used to read e-books on my phone while waiting for clients to show up at work.

Those of you who commute on public transit may also find that e-readers/phones resolve a lot of logistical challenges. When I first moved to New York, I had a hell of a time trying to hold onto a pole on a crowded train and a bag or two and a book with pages I needed to flip. Within a few months, I got my Nook, which can be held in one hand and has conveniently-located buttons that flip the pages without a need for another hand. I happily read for hours each week while standing on trains and holding onto poles.

The cheapest current Kindle is $80, and you can even pay for it in installments. It’s probably even cheaper if you get it used. If that’s still not affordable for you but you do have a smartphone, Kindle and Nook both make free apps (and there are probably others). Your local public library might have e-books available for borrowing. Even the one here in my little Ohio suburb has that now. A friend also recommends BookBub as a way to find cheap and free ebooks.

5. If you have to drive a lot, try audiobooks.

Personally, I dislike receiving information in audio format, but some people say this works for them, especially when they have to commute by car a lot. This is also great if you feel like you can’t justify the additional time spent on reading because you have so many other things to do. This way, you’re not expending any extra time on it, just making better use of the time you already have.

6. Make it social.

Reading is generally a very solitary activity, and it’s difficult to spend hours isolated from other people doing something that’s not easily shared with them. So see if you can make it shareable.

Traditionally, people made reading social through book clubs. If that’s an option for you, try it. Note that book clubs need not be in-person/geographically proximate–online book clubs can work a lot better if it’s difficult to find people nearby who share your interests, or if going to in-person events is stressful.

However, there are plenty of ways to make reading social besides book clubs. For instance, you can post book reviews on sites like Goodreads or on Facebook. You can share what you’re reading on social media, and often friends will get excited along with you or discuss the book with you if they’ve read it too. I love to post quotes on Facebook and Tumblr, especially from nonfiction books (but often from fiction too). It helps me feel like I’m doing something good for people by spreading the knowledge I’m getting, and it also gets me some positive reinforcement from people for reading. Everybody wins.

I’ve written before (to a small amount of pushback) that there’s nothing intrinsically wrong with using this sort of reinforcement to motivate yourself to do things you know are good for you to do. You are not weak or silly or shallow if the encouragement and positive feedback of people you care about helps you do things. Yes, there are downsides to this, but it’s also the way humans work. Be self-aware and use it to your advantage.

7. Take books everywhere.

Take books everywhere you go, even if it’s a situation where people might make fun of you for having a book. (When I used to hang out with friends who were slightly less cool than my current friends, they’d make fun of me for having a book. They’d be like, “What, did you think I’d be that boring?” I’d be like, no, but I thought, what if you were late and I had to wait for you? What if you went to the restroom for a while? What if you needed to leave earlier and I wanted to stay at the coffee shop by myself? That’s to say nothing of public transit.)

If you always have a book, you might find yourself turning to it in those everyday boring situations. In line at the post office. In the doctor’s waiting room. In the train. On your lunch break. At the bar, waiting for your friends to show up. Boredom can be a great motivator.

E-readers help with this, but I’ve been doing it with paper books for as long as I’ve been able to read.

8. Make a habit of browsing bookstores and libraries.

When you’re in a bookstore or a library, there’s really only two things to do: find books, and read books. As a kid I used to walk out of the library with huge towers of books because I couldn’t bear to leave such interesting things in place. I wouldn’t always read all of them, but the excitement of finding something cool in the stacks is its own motivator.

When you find an interesting book, try reading the first chapter (or part of it), not just the jacket copy. If you don’t like it, you haven’t spent that much time. If you do like it, check it out or buy it, and then you’re already hooked and motivated to keep going.

This is also very fun to combine with #6. Make it social. When I was in high school and there wasn’t much else to do, my friends and I made bookstore trips constantly. Nowadays, I like to take people I’m dating (or thinking about dating) to bookstores. You learn a lot about someone that way, and plus it’s fun, and plus it encourages you to read.

Although there’s definitely something special to me about bookstores and libraries, browsing books on Amazon can have some similar effects, especially since it’ll show you similar books to what you’re looking at. I’ve definitely gotten lost in that particular rabbit hole for a while.

9. Graph it, chart it, log it.

This goes along with #6 (making it social) given how social media is these days, but for me, graphing and charting and logging things is also its own reward. I’d imagine the same is true for other nerdy types.

I like recording what I read with Goodreads, and I also use an iOS app called Hours to track how much time I spend reading each book (along with other productive things I do).

But my favorite book-tracking thing by far is this chart created by my friend Malcolm. Malcolm’s aim in creating and using this chart was to encourage himself to read more, but unlike other book-tracking mechanisms, this one tracks the time you spend reading, not the number of books you finish. Sometimes people start books they don’t end up liking but then they don’t want to put them down because sunk cost fallacy + it feels like you get no “points” for a book you don’t finish. This chart acknowledges all the time you spend on books (including audiobooks), whether or not you finish them.

You can see my own version of Malcolm’s chart here.

Some people also find success with HabitRPG, a cute webapp that treats to-do’s and habits as a game and also has an optional social component.

10. Do a little at a time.

For many people, motivation is all about that first push, and then the rest comes easily. Don’t think of it as “I need to read War and Peace.” Think of it as, “I need to read a chapter of War and Peace.” Or even a page. You might find that once you start reading you keep going naturally, or you might not. In that case, you can gradually raise your page goal rather than diving head-first into reading 100 pages a day or whatever.

DailyLit is a website that can help with this by emailing you installments of books each day. HabitRPG, which I mentioned above, can also help, because you can set a daily goal like “read five pages” and see what happens.

Mark Reads, which a few of my friends recommended, is another way to read in installments. In this series, Mark reads books out loud a chapter at a time and reviews them. My friend Suzanne says, “It’s like an online book club led by the kindest, most hilarious person who is never ever prepared for the next twist in the book he’s reading.

11. Shift your assumptions.

Reading is an act that’s all tangled up in things like class, race, gender, and neurotypicality. Sometimes we expect impossible things of ourselves, like reading dozens of dense books each year and being able to regurgitate all their plots or facts on demand, and that leads to a lot of shame that makes reading even more difficult. Sometimes we devalue certain ways of reading (audiobooks, ebooks, social reinforcement, with frequent breaks to check a phone) or certain types of texts (YA, “women’s” literature, fanfiction). Many of us remember our parents or teachers telling us to put that crap down and have held onto those ideas into adulthood.

Yes, I do think that there are ways to evaluate and judge literature, but I also think that what you think is “good” depends entirely on what you need. Recently I read a short self-published novel called Robins in the Night. It was not particularly well-written; it needed a lot of editing and a lot of the stylistic choices seemed stilted or incomprehensible to me. But it was a retelling of the Robin Hood story in which Robin Hood is actually a queer trans woman who stands up against the unjust treatment of a Black man, and at the moment, that’s exactly what I needed to read, “quality” notwithstanding. I recommend it.

As you pursue your reading goals, I recommend keeping some (re)frames in mind:

  • The perfect is the enemy of the good./Reading something is better than reading nothing.
  • Only you get to decide which books are “good” or “impressive” or “valuable” for you.
  • Work with your brain, not against it. If positive reinforcement from your friends helps, use it. If you can’t read for ten minutes without checking your phone, consider figuring out what’s going on with that, but in the meantime, read for ten minutes at a time and take breaks to check your phone.
  • Try to get rid of “should”‘s. Should you read long serious novels? Should you read without an e-reader? Should you be able to read for long stretches of time without taking a break? Should you read quickly? Should you remember everything you read? Should you find nonfiction interesting enough to hold your attention? Maybe, but who cares? Do what you can and what feels right.

What has worked for you? What engaging books do you recommend to someone who’s having trouble picking up a book and staying with it?


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Uber Can’t Fix Rape Culture

I wrote a Daily Dot piece about Uber, rape culture, and what the service can and can’t do to prevent sexual assault.

On Wednesday, ubiquitous ridesharing app Uber announced a partnership with UN Women, promising to create a million jobs for women by the year 2020. Currently, 14 percent of Uber’s 150,000 drivers are women, double the percentage of female cab drivers.

Although there’s much to praise about the new initiative, which could help womenworldwide achieve financial independence, some wonder if this bold move is a response to mounting criticisms of Uber’s handling of sexual violence.

In one terrifying incident in India, a male Uber driver allegedly kidnapped and raped a female passenger. In response, Uber apologized and promised to look into options to make its service safer. It also introduced a “panic button” feature that allows riders to alert the police and a few selected friends or family members of their location.

This feature seems like it could go a long way to increasing both actual safety and feelings of safety, but it is only available to riders, not drivers, and—for some reason—only in India. Uber did not provide any explanation for this, suggesting that the company either views the alleged rape as an isolated incident or one unique to India specifically.

But as we know, rape with and without the aid of Uber is all too common all over the world, including within the United States. In the past year, Uber drivers have allegedly assaulted riders in Boston, Chicago, Los Angeles, Orlando, and Washington, DC. In response, a website called Who’s Driving You?, which appears to take a strong stance against ride-sharing services, was formed to document these incidents.

While these assaults may make seem like drivers hold all the power over riders, male riders have found ways to harass and abuse female Uber drivers, too. One of those ways involves exploiting the fact that Uber allows riders to call drivers using an anonymized phone number.

Read the rest here.

Why Subtle Sexism in Tech Matters

[Content note: sexual harassment, bullying]

I wrote a Daily Dot piece about tech sexism.

When we think of a “hostile workplace environment,” we often think of the blatant, obvious things—like inappropriate touching, overtly sexual comments, and the implication that the boss needs “a favor” before you can get a promotion.

But for women in tech—an industry that has been making the news lately for its poor representation of women, many of whom are leaving Silicon Valley in droves—it’s the more subtle things that push them out.

For instance, Tracy Chou, now an engineer at Pinterest, says of a previous experience: “The continuous pattern of all these people treating me like I didn’t know what was going on, or excluding me from conversations and not trusting my assertions, all these things added up and it felt like there was an undercurrent of sexism.”

Women of color particularly face the “double jeopardy” of raceand gender. For instance, almost half of black and Latina women working as scientists report being mistaken for janitorsin their workplace. Such comments send a subtle message that they don’t belong in the lab or the office.

It’s easy for those who are not targeted by such comments and behaviors to dismiss them as “not such a big deal” and to tell women to “grow a thicker skin”—or, of course, to deny that they happen at all. However, that betrays a lack of understanding of social psychology.

Here’s an analogy that may be familiar to many men working in the tech sector: school bullying. While some bullies use overt physical violence against their targets, many do not. It’s the mean note passed to you in class. It’s the way people roll their eyes or turn away or whisper exaggeratedly as you pass in the halls. It’s the backhanded compliments: ”Nice shirt. Did you get it at Goodwill?” “Wow, you actually managed to get a date to Homecoming!” It’s the comments and pranks that are just a little too cruel to be a joke between friends.

When children who are being bullied try to tell teachers or other adults, these authority figures often either deny outright that there is a problem or assume that unless physical violence is happening, that there’s no real danger. (Even then, many adults are reluctant to get involved.) Confronting bullies, of course, is useless. They often gaslight their victims: “We were just joking around!” “What’s the problem? I was trying to give you a compliment!” “Of course, we want you to hang out with us!”

I see similar dynamics going on in tech and other STEM fields. Women give examples of how their male coworkers create a hostile work environment, but those with the power to change things deny or ignore the problem. Meanwhile, women know what they’re experiencing, and their bullies know exactly what they’re doing.

Read the rest here.

#AlterConf Sessions Are Awesome and You Should Go

Alterconf Sessions logoThis weekend I attended something called AlterConf, which I hadn’t even heard about until a friend mentioned it, but was very glad I did.

AlterConf is basically a series of local events that feature short talks about diversity in tech and gaming, by people who are actually members of the communities they speak about. The project was started by Ashe Dryden, a programmer, organizer, and consultant who speaks and writes a lot about diversity and marginalization in tech.

Obviously, I am not a programmer or a game developer or any of that other stuff, but I play games (I don’t like to use the word “gamer”) and am a pretty huge tech nerd. (How huge? Doesn’t matter. I’m tired of getting into those pissing contests with guys.) I am also a woman, and someone who cares a lot about inclusion and diversity, and someone who has been watching the Diversity In Nerdom War for a while.

Despite my lack of technical knowledge and serious involvement, I really enjoyed the session and learned a lot because it mostly concerned the experiences of marginalized people in tech/gaming and some of the efforts they are making to create community and inclusion. I learned a lot of things that I didn’t know before, such as the fact that some people claim that there are no tech professionals in/from the Bronx (there were at least two speaking) and that cochlear implants only allow you to hear a rather poor representation of the actual sound, which is just one of the reasons many Deaf people don’t necessarily think they’re that great.

What also stuck out to me, though, was just how well the event was run in terms of inclusivity and accessibility. For instance:

  • Eight of the ten speakers were people of color, and five were women. One of the speakers was deaf, and one spoke about having chronic pain and mental illness.
  • The speakers were paid.
  • Although tickets cost money, the Eventbrite page also had an option to choose a free ticket if you could not attend the event otherwise.
  • When attendees checked in, they were instructed to make a name tag that included their preferred gender pronouns.
  • The event had an ASL interpreter, as well as someone who was making accurate live captions appear on the screen (?!) as the speakers talked. Ashe invited any audience members who needed ASL to let her know, so that she could make sure the interpreter was signing at them.
  • There were healthy food and snacks, including vegetarian, vegan, gluten-free, and Kosher options.
  • The venue had plenty of physical space for the audience size, and the chairs were arranged in a way that made it easy for people to get out of and into their seats with minimal tripping over others.
  • The venue had free wifi, the details of which were written prominently on a whiteboard.
  • Before the talks began, Ashe let the audience know that there would be one talk with a content warning, and that in general people should free to get up and leave at any time if they needed to. She repeated the content warning before the talk that it applied to, in case anyone missed it or forgot.
  • The event had a comprehensive code of conduct (although I don’t remember if this was actually discussed at the event, which would be important).
  • For the most part, speakers were audible, slides were visible, and Ashe made sure that people stuck to their time limits and had time for questions.
  • Ashe let the audience know that the speakers had all explicitly consented to being photographed, videotaped, and/or livetweeted, and also asked the audience to keep context in mind when doing so.
  • The talks were recorded and will apparently be posted online.
  • Ashe invited attendees to come see her after the event if they needed help with transportation or if they wanted to be paired up with another attendee for safety reasons.

I include all this here because the level of professionalism and attention to detail I saw at this event was pretty much unparalleled at other conferences and events I’ve gone to. To be fair, Ashe Dryden is a professional organizer, so it’s probably a pretty high bar for student/volunteer organizers to reach. (Also, I don’t know how the event was funded besides ticket sales, but maybe she had a lot more money to work with than most organizers can get through fundraising alone.)

Regardless, it’s definitely something to think about for those of us who plan events, whether they last an hour or an entire weekend.

As far as the talks themselves go, I was also very impressed. Some of the speakers were very new to speaking (one said it was her first talk, and everyone cheered and applauded); others have spoken at many conferences before. The speakers were clearly chosen very intentionally, as they covered a wide variety of topics and issues in just nine talks. Some of my favorites:

  • David Peter spoke about deafness, the medical and social models of disability, Deaf culture, and how to make tech/gaming communities more welcoming to Deaf people.
  • Catt Small, a friend of mine who runs approximately fifty thousand projects, spoke about one of those projects, Code Liberation, which teaches women to code through classes and game jams. It’s so incredibly important to hear from people actually doing work like this if you want to understand why women and minorities are underrepresented in tech and how to change that.
  • Manuel Marcano spoke about stereotypes of Native Americans in games and how they perpetuate oppression.
  • Senongo Akpem gave an overview of the tech/games industry in Nigeria, shattering what I’m guessing are many misconceptions and stereotypes that people have.
  • Shawn Alexander Allen spoke about how crowdfunding can help games with diverse characters get made, and how it also allows backers and fans to hold developers more accountable in terms of diversity.
  • Aly Ferguson was amazing and discussed research on how video games can be used to help people dealing with mental illness, chronic pain, and disability.

Here are some highlights, or at least the ones I was able to tweet fast enough:

Of course, that can only paint a very small picture of what the event was like and why it was so awesome. I was told that recordings of the talks will be posted online at some point, so follow my Twitter or the #alterconf hashtag if you want to see them.

One small thing is that I wish gender identity and sexual orientation had been discussed more–or at all, really. That was one topic that seemed oddly missing from the entire event. There are certainly game developers out there addressing these issues explicitly, and it would’ve been really cool to hear some of them speak. But, obviously, there were only 10 speakers and four hours and so many important things to cover that got covered–race, gender, ability, class–and so I really can’t hold this against the event. For all I know, it has been discussed or will be discussed at other sessions.

On that note, AlterConf sessions are being planned for a bunch of other cities (so far they’ve happened in Boston and NYC), such as San Francisco, Atlanta, Chicago, DC, and others. If there’s one near you at some point, I highly recommend going, even if you’re only tangentially knowledgeable/involved in this stuff, like I am. If all these recent debates within communities like atheism, skepticism, science (and science writing), video games, comics, and sci-fi/fantasy have taught us anything, it’s that very few of these issues are specific to any particular community. Even if you don’t care much about games or technology, I think you’ll learn a lot from AlterConf.

Are Anti-Rape Devices the Best We Can Do?

[Content note: sexual assault]

Four students at North Carolina State University have developed a nail polish that can detect the presence of certain drugs used to facilitate sexual assault and change color in response. The team said:

All of us have been close to someone who has been through the terrible experience, and we began to focus on preventive solutions, especially those that could be integrated into products that women already use….Our goal is to invent technologies that empower women to protect themselves from this heinous and quietly pervasive crime.

The students have created a startup, Undercover Colors, to produce the nail polish. The company’s tagline reads, “The first fashion company empowering women to prevent sexual assault.”

I do want to say, before anything else, that I think it’s commendable for an all-male team of engineering students to choose this issue as their focus. Although I, like many others, am extremely critical of the expectation that women (and only women, even though they are not the only rape victims) buy products and seriously restrict their own lives in order to “prevent” sexual assault, the Undercover Colors team is not ignorant of the importance of true rape prevention work. In a recent Facebook post, they linked to the pages of RAINN and Men Can Stop Rape as examples of other organizations that are doing such work and need support.

[Read more…]

The Perils of Facebook as a Hiring Tool

My new post at the Daily Dot is about Five Labs, an app that analyzes your personality based on your Facebook profile.

Some employers already try to use Big Five personality tests to assess prospective hires under the assumption that certain traits make good employees. At Jezebel, Hillary Crosley suggests that Five Labs could eventually become a hiring tool:

The tool is still in the beginning stages and isn’t a hardcore hiring weapon yet, but it’s clear how it could be. It could also poses problems because who you are online might not be who you are in an office setting. Maybe you’re awesome at work, but you like to go home and be crazy on the Internet? Technically, non-friends can’t see what you post on Facebook—but let’s be honest, the Internet is open to whomever is interested enough to crack your code.

That last sentence raises some concerning and frankly creepy implications. While it’s generally a good idea not to put things on the Internet (under any privacy setting) that would be particularly deleterious if they were to become widely known, we also shouldn’t consider it ethically acceptable for employers to hack into interviewee’s private online accounts in order to test their personalities.

I’d also question the hiring skills of any employer who’s that desperate to access a potential employee’s Facebook; their education, references, certifications, past work experience, and interview should really be sufficient.

As Crosley points out in her piece, most people do not behave the same way at work as they behave elsewhere. This is normal. In fact, this is preferable. I don’t think I would be effective at work if I acted the way I do at home or out with friends, and I also don’t think I would have any friends if I acted with them the way I act at work.

The expectation that many employers seem to be operating from when they stalk potential hires’ social media accounts is that people should not only leave their personal lives out of the office, but also take their work lives out of the office to everywhere else.

This is dismaying, but not surprising, given that the U.S. seems to have a uniquely work-obsessed culture. For instance, Americanswork more than residents of any other industrialized country, and they take the least vacation time. The U.S. also lags behind other comparable countries in terms of laws regulating sick leave and parental leave.

Being expected to take your office self home and into your online life isn’t nearly as bad as not being able to take paid leave to take care of your baby, obviously. But the two could be symptoms of a general cultural inability to recognize that it’s healthier to work to live rather than live to work.

Read the rest here.

Why Tech Companies Don’t Understand Online Abuse

[Content note: online harassment and threats]

I’ve been hearing from several people, such as @thetrudz and Oolon, that Twitter is now making tweets with links to other tweets show up in the mentions of the person whose tweet is linked to. I tested it myself and it didn’t happen, so I’m guessing the feature is being rolled out gradually.

I haven’t seen any announcement about this yet, but assuming it’s accurate and happening, I think this is a good opportunity to talk about what I see as a fundamental disconnect between how tech companies and their employees see things, and how people like me and my friends and fellow writers see things.

A lot of the Twitter/Facebook/etc ethos is all about sharing and openness. Sure, there are some privacy settings; you can make your Facebook posts friends-only or certain-lists-only, and you can make your tweets protected. But otherwise, Facebook and Twitter and their respective engineers and designers really don’t grok how crucial privacy is for a lot of people.

You saw this, too, when Twitter briefly changed its block functionality to allow blocked users to continue to follow and RT their blockers; the blockers just wouldn’t know that they did so. After a large backlash, Twitter reversed the change.

Likewise with the recent Storify controversy, where neither Twitter nor Storify’s upper management could understand why people were so upset about being sent notifications that their tweets were being Storified, and why they were so upset that someone who had been reported many times for harassment and abuse could continue to use Storify and to archive others’ tweets using it. Eventually the service finally blocked online stalker Elevatorgate’s ability to send notifications to the users whose tweets he would creepily Storify dozens of times per day, but they still did not deactivate his account, even though it should have been painfully obvious to anyone who engaged with the critiques even marginally that the Elevatorgate account was intended to intimidate women.

And now with this apparent change. Whoever at Twitter decided to rewrite the code so that links to tweets appear in the OP’s mentions probably thought, “Oh hey, here’s another way to help people participate in conversations!” Whereas many people who link to tweets rather than replying or retweeting are probably thinking, “I really need to talk about this thing that’s going on while flying under the radar of the scary/horrible person who said it.”

Here’s the thing: not everyone wants to see everything that’s being said about them. Not everyone wants anyone whose tweets or work they’re trying to discuss to necessarily have easy access to the posts, even if they understand that the posts are public and could theoretically be found by the person they’re about. That’s why many people consider it a Twitter faux pas to respond to someone’s criticism of someone by tagging that person into the conversation when they hadn’t previously been. I don’t always want every asshole comedian or conservative writer to have easy access to the things I say about them, even though I accept that there’s a certain risk that they’ll stumble upon the posts. It’s just like, don’t make it easier for them, kay?

This is a significant disconnect. I understand why these tech dudes don’t get it, since they’ve probably never had to wonder, “How do I warn my friends and followers about this abusive person while minimizing the risk of said person turning on me and threatening me with rape and death?” They have had to wonder, “How do I connect with more people on this platform and know when people are discussing my work?” Those are the sorts of concerns that feel most immediate to them. As I’ve written before, many men are not at all cognizant of the abuse that gets heaped on women and others unless they see it for themselves, and you’re not going to see some troll tweeting garbage at a woman on Twitter unless you go out looking for it.

When confronted with this disconnect, many tech executives and PR people get really defensive and start dragging out tired cliches about heat and kitchens. Setting aside for now the fact that an Internet without any of the people who are currently getting harassed and abused on it would be a really boring place, these guys don’t understand that it’s not actually that difficult to give people the tools they need to control what they see online and who sees their stuff online, and there are a lot of reasons people might want these tools even if they’re not subject to the sort of harassment and abuse that some of us are. Plenty of people have creepy, borderline-stalky exes. Plenty of people would like to prevent their parents or employers from seeing some or all of their posts. Plenty of people get annoying trolls–not necessarily the horrifyingly violent ones, but just the ones that make being online kind of a drag.

In general, openness and transparency can be very positive forces, for personal lives and for political movements both. We see evidence of this all the time. But at their best, openness and transparency empower people, and people who have lost the ability to control information about themselves and their lives can’t possibly be empowered.

Until these developers listen to the people using their platforms, these platforms will continue to make changes that drastically increase risk for marginalized people, and they will continue to refuse to make the changes that would decrease the risk instead.

Correlation is Not Causation: STI Edition

I wrote a piece for the Daily Dot about a new study on STI rates among men who hook up with men using smartphone apps, and how easy it is to misinterpret the results.

new study by the L.A. Gay & Lesbian Center and UCLA suggests that men who have sex with men and use hookup apps like Grindr are significantly more likely to have gonorrhea and chlamydia than men who have sex with men but do not use such apps. But before you panic and delete Grindr from your phone lest it give you an STI, let’s look at what the study does and does not actually show.

[…]Careless headline writers frequently mix up correlation and causation, spreading misinformation and stigma. Despite Lowder’s balanced take on the study, the headline of his own piece reads, rather alarmingly, “Study Suggests Grindr-Like Apps Increase Likelihood of Sexually Transmitted Infections.” This wording implies that using such apps increases an individual’s likelihood of contracting an STI, not that, in general, people who use such apps are also more likely to have an STI. It’s a fine distinction, but an important one.

Another important distinction is whether the participants contracted the STIs during the course of the study (while using GSN apps) or just happened to have them at the time that the data was collected. Here Lowder’s article is also unclear: “Specifically, geo-social app users were 25 percent more likely than their bar hopping comrades to contract gonorrhea, and 37 percent more likely to have picked up chlamydia.” And an article about the study at Advocate is headlined, “STUDY: Smartphone Hookup App Users More Likely To Contract Sexually Transmitted Infections.”

However, the actual study notes that the participants were tested for STIs at the same time as they were asked about their sexual behavior, including the use of GSN apps. This means that they did not necessarily contract the STIs while using the GSN apps, or after having used them. The infections could have preceded the participants’ use of the apps.

This is important because it can help untangle the question of why this correlation exists, besides the obvious hypothesis that using GSN apps can actually cause people to contract STIs at higher rates than other ways of meeting sexual partners. Perhaps people who already have STIs are more interested in using the apps because of the anonymity—it’s much less scary to tell a random person you’ll never meet again that you have an STI and need to use a condom than it is to tell someone who’s embedded in your social network. Or, on the more cynical side of things, people might feel less guilty about not disclosing an STI to a random app hookup than someone they’ve met in a more conventional way.

Or, maybe people who are attracted to “wild” and “risky” sexual situations are more likely to have STIs and more likely to use GSN apps. The common factor could be impulsivity or recklessness.

Read the rest here.