The Danger of Believing That People Are “Genuinely Good”

Here’s what I was thinking as I watched Twitter thoroughly critique Peeple, a new app that promises to let people “rate” other people like restaurants on Yelp without any option to opt-out: If only all of us were still able to be so naive.

Personally, I’m far from the only person who thinks that Peeple sounds like Regina George’s Burn Book in digital form:

But Peeple’s founders have such rosy ideas about how their app is likely to be used that it’s making me wish I could hide under whatever rock they’ve been hiding under. You don’t even have to have faced online abuse to figure out that people are going to use an app like Peeple to make each other’s lives a living hell (and no, not deservedly). If you aren’t already familiar with how terrible this app is, Ana Mardoll did an excellent summary on Twitter starting here.

In the typical condescending and difficult-to-parse style of their social media posts, the founders claimed that “People are genuinely good even though Yelp has over 47 million reviews and all the users are anonymous and in that 47 million reviews there are 79% positive reviews.” Since it’s apparently not obvious, here’s the difference: most people have little incentive to trash a business on Yelp unless they really did have a pretty bad experience there. Even if they do trash a business on Yelp with no justification, though, it’s probably not going to be that big a deal. The business may lose some potential customers, which does suck, but chances are the unfair review will be overshadowed by more reasonable ones anyway.

When you’re rating people and not businesses, things change. First of all, it gets personal. People want to get back at their exes, abusers want to abuse, stalkers want to stalk. Second, one “bad review” on someone’s Peeple page can be enough to cost them their job, their family (if they get outed, for instance), their friends (if they get falsely accused of abuse by their actual abuser, which is a thing that abusers do). Women, people of color, and marginalized groups will inevitably get targeted by MRAs, Stormfront, or whatever the creepy stalker-y death threat-y regressive group du jour is. Bad reviews of businesses have typically gone viral because those businesses have acted in discriminatory or otherwise unfair ways, but people have gone viral for things as innocuous (and irrelevant to normal people who have shit to do besides stalking people they don’t like) as speaking at a feminist rally, being a bad date, or simply existing. I’m not going to link to examples, because that would perpetuate that abuse. Do some Googling if you don’t believe me.

The Peeple founders don’t seem to see it that way. Based on their posts, they seem to envision the app’s users as good citizen types who primarily want to use the app to bolster the reputations of people they like. Sometimes, of course, there may be bad reviews, but those are surely deserved, and if you think you don’t deserve your bad review, well, you can always just defend yourself in the court of public opinion, and certainly whoever is Objectively Right will prevail in the end. In another one of their bizarre Facebook posts, they write:

We have come so far as a society but in a digital world we are becoming so disconnected and lonely. You deserve better and to have more abundance, joy, and real authentic connections. You deserve to make better decisions with more information to protect your children and your biggest assets. You have worked so hard to get the reputation you have among the people that know you. As innovators we want to make your life better and have the opportunity to prove how great it feels to be loved by so many in a public space. We are a positivity app launching in November 2015. Whether you love us or our concept or not; we still welcome everyone to explore this online village of love and abundance for all.

A “positivity app”? In what universe? Not the one I’m living in.

I do, actually, believe that most people are generally trying to do the right thing. I get asked all the time how I could possibly believe that given what I see and what I write about, but I do and that’s a whole other article. But I also know that it only takes a few people with bad intentions to cause serious damage to others and to the world in general, and I also know how cognitive bias works. Maybe the disconnect between people like me and people like the ones who founded this app is that they think it would take some Hitler type to go on there and intentionally ruin someone’s life, but it really wouldn’t. All it takes is a man raised to believe that women owe him sexual access, or a jilted ex who doesn’t want anyone else to go through what they had to go through, or someone who’s under the mistaken impression that a coworker who messed up and caused the team’s project to fail deserves to never work in the field again. Someone who gets angry and says some things they later regret, only now it’s been screencapped and posted on 4chan along with the target’s credit card number and home address. Someone who believes that they’re saving countless unborn lives when they slander an abortion provider. Someone who thinks that feminists are so dangerous to the very fabric of society that they’d be justified to use any means, no matter how dishonest, to stop them.

It’s not like these things aren’t already happening. This would just make it even easier. And none of the safeguards that the Peeple founders are claiming to be implementing actually seem like they’d make much of a difference. For instance, they say that negative reviews won’t appear unless you claim your profile and thus allow them to show up, but someone could always just give you 10/10 stars and then write a bunch of shit about you. (And they don’t seem to understand that even positive reviews from total strangers, that you did not consent to have sent to your phone, can be ridiculously boundary-crossing and unwelcome. Haven’t either of them ever experienced street harassment?) They say that you have verify that you’re over 21, but nowhere do they say that you have to verify that your target is over 21. You can use this website to bully a child. They say that you have to use your Facebook profile to review people, as if that’s some sort of reassurance. I’ve seen rape threats from people whose full names were attached. They’re not afraid; they have institutional power behind them.

And that’s why I say it must be nice to be as naive as the Peeple founders apparently are. To not know this shit is going on? To not have to try every day to reconcile that with your belief that everyone has some good in them. To not live in fear of the day you piss off the wrong white man with an internet connection and plenty of spare time.

If Peeple is really going to be so “positive,” then why shouldn’t it be an opt-in service? Why wouldn’t everyone want to create a profile so that they can receive these wonderful compliments from their friends and lovers and that one random neighbor they talked to on the sidewalk once? I think on some level, the founders realize that they wouldn’t. They can’t make the app opt-in because then it’d never work. Most of us who’ve been around the online block have reacted to the whole thing with horror and revulsion. The only way the app’s creators can get it to work is by violating people’s consent and essentially forcing them to participate. I fail to see the “positivity” in that.

I get the urge to develop technological solutions to the problem of people being assholes. I really do. It would be great if we could never again date someone who sucks in bed, or hire a babysitter who plops the kids in front of the TV and then spends the rest of the night on Facebook, or befriend someone who will spill our secrets or take us for granted, or live with a roommate who never does their dishes. These things are at best annoyances and at worst serious life-fucking sorts of things.

But more surveillance of each other is not the solution. Heed the warnings of people who know what it is to be surveilled. Read 1984 if that’s what floats your boat. These tools will inevitably be used for abuse, and that’s not worth making sure that your next partner is good in bed.


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What We Can Learn From a Reformed Troll

[Content note: online harassment & threats]

Many of us who have dealt with trolls online have spent a lot of time–to much, probably–wondering what motivated them, how they would justify their actions (or not), whether they would ever regret it or apologize.

Writer Lindy West actually got to find this out. After she publicly called out a troll who’d made a Twitter account impersonating her late father and used it to harass her (yes, that happened), he emailed her and apologized. He even donated money in her name to the Seattle Cancer Care Alliance, which had treated her father before he died. On an episode of This American Life, West called him and talked to him more about why he did what he did.

The conversation was both amazingly honest and also painfully unsurprising, at least to those of us who have dealt with this sort of behavior. The ex-troll admitted that he’d been in a really bad mental place when he’d made multiple accounts just to harass West. In the email he’d originally sent to apologize, he wrote, “I don’t know why or even when I started trolling you. I think my anger from you stems from your happiness with your own being. It served to highlight my unhappiness with myself.” In the TAL episode, he explained that he was overweight and unhappy with his body, and West’s public satisfaction with (and celebration of) her own weight made him resentful. Gender played a role, too:

Women are being more forthright in their writing. There isn’t a sense of timidity to when they speak or when they write. They’re saying it loud. And I think that– and I think, for me, as well, it’s threatening at first. …I work with women all day, and I don’t have an issue with anyone. I could’ve told you back then if someone had said to me, oh, you’re a misogynist. You hate women. And I could say, nuh-uh, I love my mom. I love my sisters. I’ve loved my– the girlfriends that I’ve had in my life. But you can’t claim to be OK with women and then go online and insult them– seek them out to harm them emotionally.

West added:

In my experience, if you call a troll a misogynist, he’ll almost invariably say, oh, I don’t hate women. I just hate what you’re saying and what that other woman is saying and that woman and that one for totally unrelated reasons. So it was satisfying at least to hear him admit that, yeah, he hated women.

Indeed, that level of self-awareness is pretty rare in anyone, let alone in men who harass and threaten women.

Although none of my really-awful trolls have ever apologized, one who used to mildly troll my comments section did, and confessed that it had to do with his own mental health issues that he was taking out on me and my blog. I became his outlet, the lightning rod for all his grievances with himself and the world. From talking to other women with a presence on the internet, I know my experience (and West’s) is not unique.

There is a lot to learn from the TAL episode. Although trolls/online harassers probably have a variety of motivations, there clearly is a subset of them that troll because they can’t or won’t deal with their own personal issues. I want to be very careful here and not do the whole blaming mental illness thing, but I also want to trust people who have mental illnesses when they say that their mental illness is what prompted them to do something shitty. That’s part of humanizing mental illness, too–acknowledging that sometimes, especially when untreated/unmanaged, it can cause people to act in ways that aren’t really in accordance with who they actually want to be.

But also, you need not have a diagnosable mental illness to be in a bad place in your head at some point in time. You need not have a diagnosable mental illness to believe on some level that it’s okay to outsource emotional caretaking to someone else. The common thread here isn’t “mental illness” but “people avoiding dealing with their own issues and taking their pain out on others,” which, as I’ve been discussing a lot around here, is a gendered phenomenon.

In the episode, West concludes:

If what he said is true, that he just needed to find some meaning in his life, then what a heartbreaking diagnosis for all of the people who are still at it. I can’t give purpose and fulfillment to millions of anonymous strangers, but I can remember not to lose sight of their humanity the way that they lost sight of mine.

That is what horrified me most about this whole thing, aside from imagining what it must’ve been like for West pre-apology. How on earth could a random writer on the internet give these people what they need–partners, friends, self-love, satisfying jobs? It’s a frustration that I’ve felt before.

When the episode first aired, I saw a lot of people hailing it as some sort of sign that, see, trolls really are people too, and they’re redeemable, and maybe if we just remember not to lose sight of their humanity, then they’ll see the light and stop trolling! (Note that although I’m borrowing some of West’s wording here, I absolutely don’t think she’s this naive. Not after everything the internet has put her through.)

It’s a nice thought. It means that the solution to the revolting bullshit people (mostly women) deal with online is neither to “just ignore it” nor to lash back out or ridicule or petition social media platforms for better moderation. It’s just to talk to them and figure out what’s making them hurt so bad.

You can probably see why this is unacceptable as far as general advice goes. As West said, women can’t take responsibility for healing all these strangers’ hurts. People in my field get paid good money to do that, and I’m not about to do it for free for someone I’ve never met who just called me a fucking cunt.

Moreover, though, I’m not sure that most trolls are “redeemable.” Buzzfeed writer Tabatha Leggett, who got rape and death threats after writing about watching The Simpsons (yes, really), recently described her experience contacting her trolls, and seems to have had a rather different one than West did:

The first guy was a stand-up comedian from Chicago. He’d left a meme that said “kill yourself” in the comments section. He insisted that leaving a meme was different to typing out the words “kill yourself”. “Anyone who knows the meme wouldn’t take it seriously,” he told me. “I just wanted to tell you to shut the fuck up.”

I told him that his comment, underneath the hundreds of other abusive ones I’d received, came across as threatening. He told me I was an idiot for feeling that way. I asked him why he felt the need to comment at all. Why not just avoid reading my stuff in the future?

“You might have other really good stuff that you write about,” he replied. “I just didn’t want you to write about The Simpsons again. I was like, shut up.”

Another man that she spoke to did apologize, but it’s unclear which of these reactions is more typical. Point is, sometimes no amount of emotional labor will extract an apology (let alone genuine regret). And even if it did, what difference does it make? The damage has been done, and there always seem to be more trolls willing to take the place of those who realize the error of their ways.

If there’s anything to take away from Lindy West’s interview with her troll, it’s that trolling is more about the troll than the target. However, note that many people are miserable and full of self-hatred and do not make accounts impersonating a writer’s dead father that they use to harass her. The ex-troll’s misogyny and our society’s tolerance of it probably played as big a role in his behavior as did his personal problems.

Unfortunately, we can’t magically heal everyone’s misery. We can stop blaming victims of harassment for that harassment, and we can institute some better social norms and institutional policies that help prevent harassment. People like Lindy West are part of the reason we’re finally having that conversation on any sort of scale, but it’s embarrassing how much we had to put up with before that conversation finally got started.


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How We Justify Shaming, Harassment, and Abuse

[Content note: online harassment]

Usually when we tell people not to do bad things, such as threatening feminist writers with rape or telling them to kill themselves, we emphasize that these things are bad to do because they’re bad to do, not because of who we’re doing them to. You shouldn’t threaten me with rape for writing this blog post because threatening people with rape is a monstrous thing to do, not because I am right and my blog post is correct. Even if my blog post were completely wrong and even if I was kind of a crappy person, threatening me with rape would still be wrong.

But of course, because human beings are human beings, these principles often fly right out the window when we’re angry, frustrated, disempowered, or simply annoyed. Yeah, sure, verbally abusing people online and violating their privacy is generally wrong, but this person is really bad. This person’s ideas are wrong and they need to stop saying them. This person hurt someone I care about, so they deserve this. This isn’t even a real privacy violation, because that information was out there anyway. It’s not abusive to say something that’s just true. It’s not like there’s anything else I can do in this situation. I was really angry so you can’t really blame me for doing this.

Spend enough time among humans in groups–so, maybe a few hours or days–and pay attention, and you’ll notice enough of these rhetorical devices to make your head spin. One recent one that has my brain hurting concerns Amy Pascal, a former Sony chairperson whose emails and other private info were leaked last fall when hackers stole thousands of documents from Sony, which subsequently ended up on Wikileaks.

Considering that this happened so soon after that ridiculous celebrity nude photo leak last summer, you would think that most people would treat something like this pretty seriously. They didn’t. It turns out that Amy Pascal made racist comments about President Obama in her emails, which I think we can all agree she shouldn’t have done regardless of whether or not she had any idea it could ever be public.

However, that someone has done a bad thing doesn’t then make it okay to do bad things to them in retribution. Certain consequences are, I think, appropriate, depending on what the bad thing was. Sometimes people lose their jobs for saying racist things, which (unlike many people) I think is okay. In a multicultural society and workforce, saying racist things makes you a worse employee than someone who is otherwise just like you but does not say racist things. A company that allows employees who say racist things to continue working there is going to eventually alienate a substantial portion of its customers or clients, and so it is in that company’s best interest to fire employees who say racist things.

Likewise, sometimes people lose friends when they say racist things. I think that’s also appropriate. Everyone deserves to decide for themselves who they do and do not want to be friends with. If I don’t want to be friends with people who say racist things, and you say racist things, then I will stop being your friend. Not only am I personally angered and irritated by racism, but I can’t be friends with someone that I can’t trust not to mistreat my friends of color. (And yes, making “racially charged comments,” as they’re known, is mistreatment.)

But is it okay to publish someone’s personal information because they’ve said a racist thing? Is it okay to shame them in a sexist way? Is it okay to specifically go out of your way to publicly embarrass them about something that has literally nothing to do with the racist things they said?

I don’t think so.

But that’s exactly what Jezebel did to Amy Pascal when they published her leaked Amazon purchases along with “snarky” commentary, shaming her for the personal care/hygiene products she chose to use.


Screenshot from Jezebel

I think we can all agree that this doesn’t add to the conversation. It doesn’t undo any harm done by Pascal’s racist comments or teach anyone why they were wrong. It doesn’t hold her accountable for them in any way. It doesn’t accomplish anything. It reminds me of a bunch of middle school girls publicly shaming and bullying another girl because they found tampons in her locker or because they found out that she bleaches the hair on her upper lip. It’s completely pointlessly cruel and Pascal did nothing to deserve it.

Jessica Roy writes at NYMag:

The problem with this genre of commentary is that it celebrates a gut-level delight in the same sort of invasion of privacy that drove Redditors to distribute those nude celebrity photos: Exposing people’s secrets — especially powerful people’s secrets — doesn’t just make us feel good, it makes us feel powerful. And though the Sony leaks show Pascal made hundreds of Amazon orders, the highlighted products seemed picked exclusively to humiliate a woman for attempting to stay young in an industry that demands it. Surely writing about Scott Rudin ordering a bottle of Rogaine wouldn’t have packed the same punch. This doesn’t mean women can’t and shouldn’t critique other women. But humiliating a woman based on her body — whether it’s the private photos she took or the products she ordered — seems like overkill.

In a piece about doxxing “for good,” Ijeoma Oluo has a similar take on this analogous issue:

Freedom of speech also comes with accountability for that speech — but doxxing isn’t about accountability, it’s about silencing. Techniques designed to intimidate people out of the public sphere are wrong, no matter who is doing it. Deciding that we will not stoop to their level and that we will not risk innocent people does not fix racism, sexism, homophobia and the like, but it helps us protect the ideals that we are fighting for.

[…] Harassment and threats must be recognized as the crimes they are, whether they come from MRAs or from overzealous anti-racists. You’ve got to be vigilant in condemning harassment, just as you should if you witness it in the street. We need to stop making excuses for people who get joy from instilling fear in others.

The connection between these two things might not be readily apparent. Should we really compare leaking someone’s beauty regimen with threatening them with violence or doxxing their address? I would argue that we should. Both of these things get justified with claims that the target is such a bad person that they deserve this treatment. But of course, as Oluo points out, innocent people get hit with the splash damage all the time.

I think the problem goes beyond that. If we make a rule that says, “Doxxing/abuse/harassment/threats/shaming is okay when the target did something really bad,” then everyone gets to interpret “really bad” for themselves, and you may not like that interpretation. For instance, there are people online who earnestly believe that I am a threat to their livelihood and to the continued functioning of our society. Many MRAs also believe that feminists pose a serious and imminent threat to their physical safety. Surely by their standards I have done plenty of “really bad” things, such as writing widely read articles about feminism.

I cannot overstate the importance of pointing out that they really believe this. They’re not just saying it to get some sort of Points online. They’re not lying. (At least, not all of them.) They believe this as truly and completely as I believe that inequality exists and must be fixed, that there is no god, that I love my friends and family.

Think about your strongest convictions and how real, how powerful your belief in them is. Now, imagine that someone believes with an equal conviction that I am (or you are) a terrible person who poses a threat to them and to everything they love and care about. Imagine that we have all spent years cheerfully promoting the idea that “Doxxing/abuse/harassment/threats/shaming is okay when the target did something really bad.”

Now try to reason this person out of threatening me or you with death or worse. Try to convince them that if they obtain access to our silly Amazon purchases or private emails, they shouldn’t post them online. Try to convince them that if they have information that could destroy our lives if made public, they should keep it to themselves.

This is why I don’t feel safe in online spaces that promote doxxing, abuse, harassment, threats, or shaming against anyone, no matter how much I fucking despise the person they’re doing it to.

If doxxing/etc is ever okay, then it is always okay. Because if it is ever okay, then we will find ways to justify it in any situation we want. We will always be able to point to someone’s racist emails or tweets. We will always be able to show that they really really hurt someone we care about. We will always be able to claim that the internet would be better off if this person just disappeared from it.

I don’t know what to do about doxxing, quite honestly. I don’t. Sometimes doxxing is the last resort of people who are themselves extremely unsafe and have no idea what else to do. Sometimes doxxing happens because the authorities and the websites where abuse takes place continually refuse to take these issues seriously and address them and help keep people from having their lives wrecked. Why the fuck did it have to take doxxing to stop someone from posting “creepshots” of underage women on Reddit? This sort of thing makes me want to curl up in bed and just scream “what the fuck” and “I don’t know” over and over. I have no answers about this.

But nobody was in danger because Amy Pascal’s Amazon purchases had not been made public. Whatever brief rush of glee that article’s author and readers experienced as a result does not justify the violation of someone’s privacy. The fact that doxxing and shaming and all of that may, in some fringe cases (I said may) be a necessary evil doesn’t mean we now have license to use it recklessly and constantly.

It is so easy and tempting–and seductive, really–to lash out at someone who’s made you angry or upset. It’s easy, too, to justify it to people who already agree with you by telling them how angry or upset you were. But ethical behavior isn’t just for situations when you’re feeling calm and happy. It’s also for the situations when you’re angry and upset. It’s especially for those situations, because when we are calm and happy, we usually need little encouragement to do the right thing.

It is true that taking the high road doesn’t necessarily mean that we “win,” whatever winning even means. It won’t necessarily keep us safe. People will still threaten to rape and kill me because I’m a feminist.

But the more we encourage people to think of this behavior as inherently wrong rather than wrong only in cases where we don’t personally dislike the target or think they did something bad that makes them deserve it, then the more other people will call out this behavior when it happens. The more people call it out, the less socially acceptable it will be. The less socially acceptable it is, the greater the social costs of doing it, which means that the more likely it will be that people who do it will face real consequences, such as getting banned from Twitter or losing their job or losing friends.

And the more people face real consequences for doing these things, the less these things will happen. Not only to the people you hate, but also to the people you love.

#GamerGate Link Roundup

I haven’t written anything about gamergate because others have said it so much better than I could. Here are some links and excerpts from my favorite pieces about this whole sordid situation. Feel free to leave your own in the comments.

1. Kathy Sierra at her blog:

I now believe the most dangerous time for a woman with online visibility is the point at which others are seen to be listening, “following”, “liking”, “favoriting”, retweeting. In other words, the point at which her readers have (in the troll’s mind) “drunk the Koolaid”. Apparently, that just can’t be allowed.

From the hater’s POV, you (the Koolaid server) do not “deserve” that attention. You are “stealing” an audience. From their angry, frustrated point of view, the idea that others listen to you is insanity. From their emotion-fueled view you don’t have readers you have cult followers. That just can’t be allowed.

You must be stopped. And if they cannot stop you, they can at least ruin your quality of life. A standard goal, in troll culture, I soon learned, is to cause “personal ruin”. They aren’t alltrolls, though. Some of those who seek to stop and/or ruin you are misguided/misinformed but well-intended. They actually believe in a cause, and they believe you (or rather the Koolaid you’re serving) threatens that cause.

2. Arthur Chu at the Daily Beast:

I’m not scared of desperately uncool cultural reactionaries like Jack Thompson or anti-witchcraft Harry Potter burners. I’m scared of the people who do hold cultural power, who have the loud voice, who are, in fact, the cool kids, but think they’re embattled underdogs. I’m scared of the people who think that because disco was “taking over music” they had the right to “fight back” bullying and attacking disco performers and fans.

I’m scared of people who look at someone like Zoe Quinn, an individual who makes free indie games, or Anita Sarkeesian, an individual who makes free YouTube videos, and honestly think that these women are a powerful “corrupt” force taking away the freedom of the vast mob of angry young male gamers and the billion-dollar industry that endlessly caters to them, and that working to shut them up and drive them out somehow constitutes justice. The dominant demographic voice in some given fandom or scene feeling attacked by an influx of new, different fans and rallying the troops against “oppression” in reaction is not at all unique. It happens everywhere, all the time.

But let’s be honest: It’s usually guys doing it. Our various “culture wars” tend to boil down to one specific culture war, the one about men wanting to feel like Real Men and lashing out at the women who won’t let them. Whenever men feel like masculinity is under attack, men get dangerous. Because that’s exactly what masculinity teaches you to do, what masculinity is about. Defending yourself with disproportionate force against any loss of power? That’s what masculinity is.

3. Jennifer Allaway at Jezebel:

#Gamergate, as they have treated myself and peers in our industry, is a hate group. This word, again, should not lend them any mystique or credence. Rather it should illuminate the fact that even the most nebulous and inconsistent ideas can proliferate wildly if strung onto the organizational framework of the hate group, which additionally gains a startling amount of power online. #Gamergate is a hate group, and they are all the more dismissible for it. And the longer we treat them otherwise, the longer I fear for our industry’s growth.

4. Mike Diver at Vice:

GamerGate, to date, has taught us nothing. OK, maybe it’s taught us that certain men are horrible and have no shame in announcing their hatred of women to the world in the most hideous manner available to them. If GamerGate really was about ethics, Wu or Sarkeesian wouldn’t be going through what they are.

Until female developers, critics, columnists, and bloggers feel comfortable doing their jobs—which is to discuss gaming and expand the medium to wider and wider audiences—the ethics debate will be backgrounded by boisterous boys complaining that their toys aren’t how they used to be: i.e., made by dudes and played by dudes. That’s living in the past, though. Today, Peach can spank Bowser’s backside on Super Smash Bros., one of the highest-rated action games of 2014 features a kick-ass woman protagonist, and 52 percent of gamers are female.

Something, not someone, has to die—and that something goes deeper than GamerGate. I don’t have the answer to the question of how we prevent bias in the media, but I sure as hell know that we can’t sit idly by and just hope that the hatred goes away. Gaming hasn’t even reached the middle of its own excellent adventure, but it’s gonna suck if it doesn’t pick up more princesses along the way. So how about we all calm the fuck down before someone really gets hurt?

5. Melissa McEwan at Shakesville:

What women like Anita Sarkeesian, Zoe Quinn, Brianna Wu, Adria Richards, Kathy Sierra, and others have gone through, and continue to go through, all for having the unmitigated temerity to be women in gaming and tech, is incredible. And reprehensible. And shameful beyond description. And harmful.

Actively, ongoingly, profoundly harmful. Individually harmful, and reverberatingly harmful, as other women see what happens to women who do what they do and calculate whether it’s worth it to pursue their passion, in exchange for, potentially, their lives.

Women are being harassed, and abused, and threatened, and terrorized. Women have killed themselves. If the word “hurt” is to have any meaning at all, we need to stop saying that things need to change before someone gets hurt, and start saying plainly that things need to change because people are already being hurt.

6. Amanda Marcotte at Pandagon:

1) The main target of #GamerGate is not a journalist. She’s a video game developer. Holding her accountable for “ethics in journalism” is like telling your accountant that it’s his job to negotiate peace treaties in the Middle East. While the attacks on Zoe Quinn aren’t, like the rest of this list, attacks on ethical journalism itself, the fact that this all started off with a non sequitur shows that, on the long list of shit #GamerGate cares about, integrity in journalism doesn’t even rate.

2) The second biggest target of #GamerGate is an exemplar of clean journalism. If what you don’t like about gaming journalism is that it’s too cozy with the industry and therefore the writers are afraid to be critical, then your fucking hero should be Anita Sarkeesian. She funded herself with Kickstarter and not industry money. She is harshly critical of video games, even as she is a fan. She is the ideal of what a critical gaming journalist should be: Knowledgeable, critical, fair, thorough and utterly non-corrupt.

7. Jenni Goodchild at the Flounce:

Throughout GG, I’ve undertaken a survey to find out what people want from reviews. Some of the answers highlight the above issue:

“Basically, a review that describes the game without involving the author’s personal opinion on it.”

“Focus on the gameplay and technical aspects, not the story and art style.”

“I mean that I want a game to be judged solely on its mechanics, story, immersiveness, strength of character and level of involvement, and judgement be based solely on that. Not whether a game is “problematic.”

These are all totally valid things to want from a review – it’s okay to not care about social critique – but the inclusion of these things isn’t corruption. It’s just a style of review people don’t like.

8. Lesley at xoJane:

The irony of this situation is massive enough to develop its own gravitational field. These harassers want Sarkeesian to stop talking about misogyny in video games. So they unleash horrifying misogyny on Sarkeesian herself. To, I guess, make the point that video games are just fine? That misogyny in games is having no broader cultural effect? That there is no problem here? Because this kind of behavior is normal? If I wasn’t half convinced that the men harassing Sarkeesian weren’t in fact actual trolls — like, the kind that live under bridges with only rocks for friends — I would wonder how they’d feel if their mom or girlfriend or wife was receiving the same threats.

9. Brianna Wu at the Washington Post:

My friend Quinn told me about a folder on her computer called, “The Ones We’ve Lost.” They are the letters she’s gotten from young girls who dream of being game developers, but are terrified of the environment they see. I nearly broke into tears as I told her I had a folder filled with the same. The truth is, even if we stopped Gamergate tomorrow, it will have already come at too high a cost.

10. Poopsock Holmes at Medium:

So when Anita Sarkeesian tweeted that “gamergate is the new name for a group that has been harassing me for 2 years,” she was factually correct. Many of the most consistent users of #GamerGate are inextricably linked to harassment of Ms. Sarkeesian and other women. I’ve just shown you 20 of them, all of whom are happily welcomed into the GamerGate movement and not censured in any way for their actions. I’m sure this list will grow as more people share their experiences.

These people have spent the last two years harassing and demeaning women in and out of the games industry. You know what they haven’t spent the last two years doing? Talking about ethics in journalism.

There may be ethical, honest people involved in #GamerGate. But a few good apples won’t magically make a rotten barrel edible. And #GamerGate is rotten to the core.

11. Amanda Marcotte at the Daily Beast:

It’s being referred to by those engaging in the harassment as the “Zoe Quinn cheating scandal,” a phrasing that implies, ridiculously, that the private relationship snafus and infidelities of a video game developer rise to the level of public interest. But even the misogynist harassers of the Internet know it’s a stretch to justify abusing someone for garden variety infidelity. So, in a desperate attempt to justify this nonsense, Quinn’s ex and the harassers are accusing Quinn of an “ethics” violation, accusing her, no joke, of using sex to get a favorable review from Kotaku.

The fact that the review she was accused of “buying” doesn’t exist hasn’t slowed the self-righteous haranguing, of course. That’s because the “ethics” question is a paper-thin excuse for what’s really going on, which is that the video game world is thick with misogynists who are aching to swarm on any random woman held up for them to hate, no matter what the pretext.

12. Liz R at her blog:

one of the biggest sources of paranoia i took from reading through my first 4chan thread about this issue is that social justice activism will inevitably destroy communities like 4chan. these people feel so disempowered in their lives that they head to communities like 4chan or reddit to be able to feel some sort of empowerment, to act out on something, to feel part of something bigger. this is where the whole mythos of Anonymous comes from. that a lone person with a computer has a tremendous power to take down the shadowy elite. but in that act, there’s no accountability, and no moral code. anyone with the resources can mobilize people to target anyone they see fit. sometimes it attacks against the interests of power, but just as often it’s a conservative, reactionary anger that comes out of disillusionment and fear, and gets constantly externalized onto marginalized people, especially women and queer people.

13. Andrew Todd at Badass Digest:

“Social Justice Warriors” is a term used often by these sort of people, and it’s a term whose pejorative use perplexes me, because aside from the source of its invention, it sounds like a really badass thing to be. I’d much rather label myself a Social Justice Warrior than a warrior for…whatever it is that these people are warriors for. Social justice is such an inherently positive thing – literally everyone benefits from greater equality – that it’s impossible to see its enemies as anything but sociopathic. Hatred of Social Justice Warriors can be seen as a broader hatred of social justice itself.

Central to the self-centred psychology of these people is that they see themselves as the targets of a grand conspiracy of feminist, progressive journalists and game developers that seeks to destroy their ability to…something. They have no actual issue. It’s all perceived persecution at the hands of political correctness. These “theories” are so narcissistic, so devoid of substance, that the only way to explain them is through delusion. And I mean, I get it – justifying one’s shitty behaviour with a made-up conspiracy probably feels better than confronting the painful truth that one is an asshole. They think they’re part of a “silent majority”, but the real silent majority is the one that either isn’t aware of their ridiculous conspiracy theories, or understands that there’s simply no reasoning with people who are so obviously out of their minds. It’s the same kind of fictional oppression old white folks claim about foreign immigrants who are still generally less well-off than they are. The moment a woman – or even someone who empathises with women – muscles in on “their” territory (which hasn’t actually ever been “theirs”), they’re off, spouting slurs, giving the fingers at intersections, and publishing their banking details on hate sites.

14. Zennistrad at his blog:

Fun fact: Morgan Ramsay, founder of the Entertainment Media Counsel, did an objective study of how much of gaming journalism talks about sexism or social justice.

To do this, he downloaded 130,524 articles from 37 RSS feeds of 23 outlets, including The Escapist, Rock Paper Shotgun, CVG, Edge Online, Eurogamer, Gamasutra, Game Informer, GamePolitics, GamesBeat, GamesIndustry International, GameSpot, GamesRadar, IGN, IndieGames, Joystiq, Kotaku, Massively, MCV, NowGamer, PocketGamer.biz, Polygon, Shacknews and VG24/7, published over a period of twelve months. He then did a search on how often these games articles mentioned sexism, feminism, or misogyny.

The result? Over a period of one year, 0.41% of 130,524 articles referenced feminism, feminist, sexism, sexist, misogyny, and misogynist explicitly.

15. Garrett Martin at Paste:

That’s who is behind this entire situation: anti-woman trolls who intentionally distort the meaning of the word “ethics” to further their own agenda and mislead their followers. There are some beating the #GamerGate drum who sincerely believe that it’s not related to misogyny or the persistent attacks on Anita Sarkeesian and Zoe Quinn, that it’s simply about keeping the games press accountable. It’s impossible to extricate that hashtag from its roots, though, which grew out of unconscionable smears and threats against two prominent women in gaming merely because they are prominent women in gaming. All the conspiracies and trumped-up claims of “evidence” of collusion among developers, press agents and the press spread by the #GamerGate founders are lies and distortions aimed at driving Quinn, Sarkeesian and other women out of videogames. Whether it’s hate, fear or simply the grotesque joy horrible people find in maliciously denigrating others, this entire #GamerGate nonsense is built on silencing women and shutting them out of games.

That’s the scandal here. Not that some journalists are friendly with some game designers, or that review copies of games are often sent early to critics (an entrenched practice that occurs across the entire spectrum of tech and entertainment journalism, and which is crucial to informing readers in a timely fashion). It’s that a vocal minority of videogame fans who tend to congregate at sites like 4chan and Reddit, who blanket twitter and comment sections with hate and anger, and who adopt the exclusionary identity of “gamer” have united to intimidate and silence videogame fans, developers and writers who aren’t like them or don’t think like them. And the leaders of that movement, the ones who stir up the most resentment and convince their followers that it’s not about hate but ethics, the YouTube “personalities” and condescending Breitbart hacks and, uh, Firefly’s Adam Baldwin, are all well-established opponents of equality and social justice. Some are trolls, some are disingenuous, politically motivated bullies, and none of them are worth the attention.

16. Zack Kotzer at Motherboard:

Claiming not all gamers, Redditors, or Channers are responsible for despicable behavior is as deflective, tone deaf, and self-centered as the now lampooned ‘not all men’ response. It’s obviously ‘not all,’ but it’s still far too many. Gamers are being played, and not by journalists.

If people want to save these communities they’ll have to do better than throwing their hands up and saying “it wasn’t us!” when the world breaks into their speakeasies. Smoke them out and band up these silent majorities you speak of. As with anyone, you have to earn the respect you think you deserve.

17. Kyle Wagner at Deadspin:

The default assumption of the gaming industry has always been that its customer is a young, straight, middle-class white man, and so games have always tended to cater to the perceived interests of this narrow demographic. Gamergate is right about this much: When developers make games targeting or even acknowledging other sorts of people, and when video game fans say they want more such games, this actually does represent an assault on the prerogatives of the young, middle-class white men who mean something very specific when they call themselves gamers. Gamergate offers a way for this group, accustomed to thinking of themselves as the fixed point around which the gaming-industrial complex revolves, to stage a sweeping counteroffensive in defense of their control over the medium. The particulars may be different, and the stakes may be infinitely lower, but the dynamic is an old one, the same one that gave rise to the Know Nothing Party and the anti-busing movement and the Moral Majority. And this is the key to understanding Gamergate: There actually is a real conflict here, something like the one perceived by the Tea Partier waving her placard about the socialist Muslim Kenyan usurper in the White House.

There is a reason why, in all the Gamergate rhetoric, you hear the echoes of every other social war staged in the last 30 years: overly politically correct, social-justice warriors, the media elite, gamers are not a monolith. There is also a reason why so much of the rhetoric amounts to a vigorous argument that Being a gamer doesn’t mean you’re sexist, racist, and stupid—a claim no one is making. Co-opting the language and posture of grievance is how members of a privileged class express their belief that the way they live shouldn’t have to change, that their opponents are hypocrites and perhaps even the real oppressors. This is how you get St. Louisans sincerely explaining that Ferguson protestors are the real racists, and how you end up with an organized group of precisely the same video game enthusiasts to whom an entire industry is catering honestly believing that they’re an oppressed minority. From this kind of ideological fortification, you can stage absolutely whatever campaigns you deem necessary.

18. Brianna Wu at xoJane:

There’s no easy way to say this. I am a massive target for Gamergate/8chan.coright now and it is having horrible consequences for my life. They tried to hack my company financially on Saturday, taking out our company’s assets. They’ve tried to impersonate me on Twitter in an effort to discredit me. They are making burner accounts to send lies about my private life to prominent journalists. They’ve devastated the metacritic users’ score of my game, Revolution 60, lowering it to 0.3 out of 100.

With all of this, my only hope is that my colleagues in the industry will stand by me — and recognize the massive target I made myself standing up to these lunatics.

I woke up twice last night to noises in the room, gasping with fear that someone was there to murder me. I can barely function without fear or jumpiness or hesitation. I’ve been driven from my home. My husband says he feels like he’s been shot.

But I have to be honest: I don’t give a fuck.

I am mad as hell at these people, and I’m not going to let them keep destroying the women I love and respect.

Leaking Nude Photos As Punishment

I wrote a Daily Dot piece about the threats (so far non-substantiated) to leak nude photos of Emma Watson as “punishment” for her UN speech about feminism.

In the wake of the celebrity nude photo leaks earlier this month, Emma Watson tweeted:

Unfortunately, she may be about to experience that for herself. Watson recently gave a moving speech to the United Nations about gender equality and why men should care about it. Speaking on behalf of a campaign called HeForShe, she reiterated what feminism means, what rights feminists fight for, and how men are hurt by gender stereotypes, too.

The speech went viral, but not everyone liked it. Anti-feminist 4chan users and redditors whined. A site called Emma You Are Next, launched by a group of prolific Internet hoax artists, counted down to midnight on Sept. 24, when nude photos of the star would allegedly leak. Originally, the website read, “Never forget, the biggest to come thus far,” alluding to the Celebgate photo scandal. Later that sentence was removed and replaced with an updated date and time for the leak.

On 4chan, users raved:

It is real and going to happen this weekend. That feminist bitch Emma is going to show the world she is as much of a whore as any woman.

She makes stupid feminist speeches at UN, and now her nudes will be online, HAHAHAHAHAHAHAH

The threats against Emma Watson stand as a stark counterpoint to the discussions that followed the original nude photo leak. Women, we were informed, just need to be “smart” and “careful” about their online presence. Deleting nude photos is no longer enough; we must not even take them to begin with, because someone could always find a way to hack into our iCloud accounts and steal them.

It is “only natural,” we were told, for men to seek out nude photos of famous beautiful women and share them with other men. It’s “just what happens” what you choose to “put yourself out there,” you see.

Yet there’s a long history of sex-related violence and exploitation being used intentionally as punishment against people, especially women, who step out of line. It’s not “just what happens,” it’s not “only natural,” like getting electrocuted if you touch a live wire. It’s done on purpose to deter people from doing things that make men feel threatened, or to take one’s anger out on them once they’ve done it.

The threats against Emma Watson are just the latest example of this. A few hackers didn’t like what she had to say about feminism. They didn’t like that a woman was able to access a platform so noteworthy. They didn’t like that her speech was so well-received and went so viral. They didn’t like that a “feminist bitch” was being heard. So they threatened to retaliate. Read the rest here. After it became clear this morning that no nude photos were released, I tweeted some stuff:


So, in light of that, let’s keep the discussion in the comments focused on the issue at hand.

Why Tech Companies Don’t Understand Online Abuse

[Content note: online harassment and threats]

I’ve been hearing from several people, such as @thetrudz and Oolon, that Twitter is now making tweets with links to other tweets show up in the mentions of the person whose tweet is linked to. I tested it myself and it didn’t happen, so I’m guessing the feature is being rolled out gradually.

I haven’t seen any announcement about this yet, but assuming it’s accurate and happening, I think this is a good opportunity to talk about what I see as a fundamental disconnect between how tech companies and their employees see things, and how people like me and my friends and fellow writers see things.

A lot of the Twitter/Facebook/etc ethos is all about sharing and openness. Sure, there are some privacy settings; you can make your Facebook posts friends-only or certain-lists-only, and you can make your tweets protected. But otherwise, Facebook and Twitter and their respective engineers and designers really don’t grok how crucial privacy is for a lot of people.

You saw this, too, when Twitter briefly changed its block functionality to allow blocked users to continue to follow and RT their blockers; the blockers just wouldn’t know that they did so. After a large backlash, Twitter reversed the change.

Likewise with the recent Storify controversy, where neither Twitter nor Storify’s upper management could understand why people were so upset about being sent notifications that their tweets were being Storified, and why they were so upset that someone who had been reported many times for harassment and abuse could continue to use Storify and to archive others’ tweets using it. Eventually the service finally blocked online stalker Elevatorgate’s ability to send notifications to the users whose tweets he would creepily Storify dozens of times per day, but they still did not deactivate his account, even though it should have been painfully obvious to anyone who engaged with the critiques even marginally that the Elevatorgate account was intended to intimidate women.

And now with this apparent change. Whoever at Twitter decided to rewrite the code so that links to tweets appear in the OP’s mentions probably thought, “Oh hey, here’s another way to help people participate in conversations!” Whereas many people who link to tweets rather than replying or retweeting are probably thinking, “I really need to talk about this thing that’s going on while flying under the radar of the scary/horrible person who said it.”

Here’s the thing: not everyone wants to see everything that’s being said about them. Not everyone wants anyone whose tweets or work they’re trying to discuss to necessarily have easy access to the posts, even if they understand that the posts are public and could theoretically be found by the person they’re about. That’s why many people consider it a Twitter faux pas to respond to someone’s criticism of someone by tagging that person into the conversation when they hadn’t previously been. I don’t always want every asshole comedian or conservative writer to have easy access to the things I say about them, even though I accept that there’s a certain risk that they’ll stumble upon the posts. It’s just like, don’t make it easier for them, kay?

This is a significant disconnect. I understand why these tech dudes don’t get it, since they’ve probably never had to wonder, “How do I warn my friends and followers about this abusive person while minimizing the risk of said person turning on me and threatening me with rape and death?” They have had to wonder, “How do I connect with more people on this platform and know when people are discussing my work?” Those are the sorts of concerns that feel most immediate to them. As I’ve written before, many men are not at all cognizant of the abuse that gets heaped on women and others unless they see it for themselves, and you’re not going to see some troll tweeting garbage at a woman on Twitter unless you go out looking for it.

When confronted with this disconnect, many tech executives and PR people get really defensive and start dragging out tired cliches about heat and kitchens. Setting aside for now the fact that an Internet without any of the people who are currently getting harassed and abused on it would be a really boring place, these guys don’t understand that it’s not actually that difficult to give people the tools they need to control what they see online and who sees their stuff online, and there are a lot of reasons people might want these tools even if they’re not subject to the sort of harassment and abuse that some of us are. Plenty of people have creepy, borderline-stalky exes. Plenty of people would like to prevent their parents or employers from seeing some or all of their posts. Plenty of people get annoying trolls–not necessarily the horrifyingly violent ones, but just the ones that make being online kind of a drag.

In general, openness and transparency can be very positive forces, for personal lives and for political movements both. We see evidence of this all the time. But at their best, openness and transparency empower people, and people who have lost the ability to control information about themselves and their lives can’t possibly be empowered.

Until these developers listen to the people using their platforms, these platforms will continue to make changes that drastically increase risk for marginalized people, and they will continue to refuse to make the changes that would decrease the risk instead.

Your “Jokes” About Sexist Harassment

[Content note: sexual & online harassment]

This was originally a Facebook post I made last night. A lot of people asked me to make it public and shareable because they’ve been looking for the words to express the same thing. I decided to repost it here without editing it, since people liked it this way. So apologies in advance for the rawness and lack of polish; it was pretty spontaneous.

Pull up a chair, this is going to be lengthy.

I’ve been having a lot of problems lately with men being really unintentionally insensitive in discussions of harassment against women. Yes, I always have problems with this, but lately especially. I’m not talking about Asshole Sexist Men; I’m talking about good, well-meaning male friends and acquaintances. So I guess this is sort of a vaguebook, and I’m sorry for that, but I don’t feel like having an individual private conversation with every single guy who does this. Moreover, this is not an individual problem. This is a systemic problem. I refuse to accept the burden for it in private.

First of all, a lot of you have been trying to make jokes on my posts about harassment. Before you comment on my status about sexual harassment about how I should create this or that elaborate weapon or do this silly thing to distract the harasser or “just do this!” or whatever, pause and remind yourself that this is not your fun swashbuckling fantasy tale, this is someone’s actual real motherfucking life. A lot of us feel like we’re hunted like animals whenever we’re out in public or at a conference or basically anywhere. Ask yourself, “If I felt like a walking target every day of my life, if I had been a victim of violence and threats of violence multiple times, if I knew that I would be blamed entirely by my family and by the authorities for any violence that I experience, would this silly joke actually cheer me up?” The answer is *generally* no.

Do I find jokes about sexual harassment and other sexist issues funny? Sometimes. You know when they’re at their most funny, though? When they’re made by people who have actually lived this reality. I joke about my own harassment sometimes, and other women joke about their own harassment sometimes, and all of us tell stories to each other to try to support each other and keep our heads high.

Remember: you don’t need to “lighten the mood” or “cheer me up” when I post about experiencing harassment. I don’t want that. First of all, my mood’s *fine*. Second, you probably don’t know me well enough to know how to cheer me up.

If you don’t know what to say, don’t say anything. Or say something like this:

– “I’m sorry you’re dealing with this. *hugs*”
– “Let me know if you’d like some help getting your mind off of it.”
– “It’s ridiculous that you still have to deal with this in 2014; I’m going to go donate to [anti-sexist organization] now.”
– “Thank you for posting about this. It’s important for me to know that this happens.”

Most importantly, your role as a man who cares about women is not necessarily to talk at us. TALK TO OTHER MEN. Call them the fuck out when they catcall women. Call them the fuck out when they make sexist jokes. Call them the fuck out when they talk about fucking their last hook-up and ask them if she’d be okay with having all that info shared with a big group of dudes. Call them the fuck out when they say they’d never date that girl because she fucked them and therefore she’s too easy. Call them the fuck out when they objectify women, not just in sexist ways, but in racist, homophobic, and otherwise oppressive ways. THIS is your job. Your job is not to tell me how to handle being harassed, or to somehow *make* me stop feeling bad about being harassed. That is a job for me, and for close friends and partners that I have trusted to help me with such things.

And here’s another similar thing you should probably stop doing. When I’ve written something great and you like it, and rather than just telling me it’s great and leaving it at that, you decide to go ahead and be like “Too bad the Slymepit’s totally going to accuse you of _______” or “Oh you’ll get the MRAs furious over this.” WHY DO YOU GUYS SAY THIS. WHY. The only way I survive as a writer is by refusing to think about the fact that there are people who actually want me DEAD because I support gender equality. (If you still fucking think this is hyperbolic, I don’t even know what to say.) The only way I survive is by refusing to think about the fact that they make lists about how to rape me and my friends, they make crude sexual photoshops of us, they go on and on and on and on until we all gradually drop out of public online life.

If you want me to keep writing, STOP doing this weird half-gloating half-bemoaning thing about how I’m going to get soooooo much harassment for what I just wrote, fuck those sexist assholes, amirite? If you want me to keep writing, don’t talk to me about the harassment. Talk to the harassers about the harassment. Talk to Twitter and Facebook about the harassment. Talk to journalists about the harassment. Stop talking to me about it. Unless I bring it up myself because I want support.

Guys, the bullying and harassment women writers experience is HORRIFYING. Do you understand that? Do you *actually* understand it, like on the visceral level where your own gut just twists at the thought of it? Do you understand that this isn’t something to throw around all like “Hey great post, shame they’re going to threaten to rape you because of it!”

Maybe you can’t understand it on that level. Maybe it’s impossible to understand something you haven’t experienced on that level. So if you don’t, you’d best be reminding yourself of that every single time you’re about to engage with someone on the topic. Remind yourself that as a man your words carry extra weight. You didn’t ask for them to, but they do. Learn to tread more carefully.

One last thing: if you recognize yourself in what I’ve written, please do not message me with “Now I feel bad” or “Now I’m worried I might have done this.” I’m not here to make you feel better about having (accidentally, well-meaningly) overstepped my boundaries. I am here to set those boundaries. I’m not asking for apologies. I don’t want to discuss this with you in private, or else I would’ve contacted you about it in private. When you make jokes or comments that I find particularly hurtful or unhelpful, I’ll usually tell you right then or there, so there’s no need to worry that I’m keeping anything to myself.

If you’ve read this far, I’m impressed and grateful, so thank you.



Actually, I think I just answered one of my own questions: namely, why people do the whole “oh maaaaaan you’re gonna get so much harassment over this”

I think some of y’all buy in a little too strongly to the whole “if they hate you then you’re doing something right” thing. For the record, I disagree with this principle. I disagree with it partially because Tea Partiers tell themselves the same thing all the time, but also because it’s not how I measure my success.

Do you think I’m proud of the fact that people have made forum threads just to talk shit about me? I’m not. I don’t view it as a sign that I’m doing something wrong, either, but I definitely don’t take it as proof that I’m doing something right. Those forum threads don’t happen “because I’m right”; they happen because sexism.

So, if you’re hoping to encourage me by being like “OH MAN YOU’VE GOT SO MANY PEOPLE PISSED OFF,” it won’t work. That’s not encouraging. The way I know I’m doing something right is when people send me long private messages about how my writing changed their life (this happens fairly often), or when someone says that they used my article to try to explain something to their boyfriend and he finally got it! Or when people say “I thought I was the only one.” Or when people say, “You know, I was kinda on the fence about this, but you helped me make up my mind.” Or when people say, “That article was so beautiful I cried.”

I’m not trying to brag; people say that stuff to me often enough to really, really mean a lot. So if you WANT to encourage me, say something like that, if it’s true for you. Don’t expect me to LOL with you over how angry people are about what I wrote.


DISCLAIMER: The Author in no sense intends to imply that All Men are responsible for the aforementioned Conflict(s) or Issue(s) as described in this Text. The Author reiterates that Not All Men commit the Offense(s) detailed in the Text, and that the Text is not intended to apply to or be addressed to All Men. The Author hereby disclaims any binding responsibility for the emotional well-being of such Men who erroneously apply the Entreaty(ies) contained within this Text to their own selves. The Reader hereby agrees to accept all responsibility for any emotional turbulence that arises as a result of the perusal of this Text.

Your Uninformed and Incorrect Opinions About Psychology

[Content note: PTSD, online harassment & bullying]

This is going to be a little different from most of my posts because I’m angry about a number of things, most of which boil down in one way or another to this: I am tired of people with no experience or education (whether through formal schooling or one’s own research) presuming to condescendingly (and, at times, abusively and violently) talk down to those who do have that experience and education. I am tired of being presumed incompetent by default unless I laboriously prove my qualifications, knowledge, and skills, while older men get to prattle on about fields they have no apparent experience with without ever needing to qualify their unasked-for lectures with proof of their competence. That’s all for that.

Now. Apparently a bunch of Skeptics™ don’t know what posttraumatic stress disorder is, but insist on lecturing those diagnosed with it (or those who have studied it) without ever bothering to educate themselves about the disorder, its symptoms, and its etiology. Because nothing says skepticism quite like blathering on about what you have no evidence for!

This is nothing new, of course. Some other entirely unsupported claims related to psychology that I have heard from Skeptics™:

  • Religious belief qualifies as a delusion.
  • Having a delusion qualifies as a mental illness.
  • Religion is a mental illness.
  • Cognitive dissonance is a mental illness.
  • You can instantly stop yourself from feeling upset or angry about something “irrational.”
  • It is “irrational” to feel pride about one’s minority identity because you didn’t “do anything” to have that identity.
  • Sticks and stones may break my bones but words will never hurt me.
  • It is “irrational” to fear strange men coming at you in the dark because most men are not violent.
  • It is “irrational” not to want to get the police involved after a sexual assault for fear of retraumatization.
  • If you feel traumatized by online harassment, then you are “weak.”
  • And, apparently, only war and similar experiences can cause PTSD.

Look, I could present you with shelves full of books and articles that refute all of these points. I could. Or, you could actually consider doing some research before you opine on subjects you’ve never studied and issues you’ve never personally faced. You could.

I understand that psychology is a unique discipline in a few ways. Unlike with other sciences, everyone has experience forming hypotheses about psychology, observing psychological phenomena, and analyzing those phenomena. We all do it every day whenever we try to figure out if someone is lying, whether or not a crush likes us back, how to help a friend who’s feeling really sad, how to appeal to an interviewer, what caused our parents to act the way they do, and so on.

There’s nothing really like that with, say, physics. The most interaction most people have with physics on a daily basis is just understanding that you probably shouldn’t leap off a building to try to fly. The most interaction most people have with chemistry on a daily basis is bemoaning the fact that some item that got left outside in the rain has gone all rusty. The most interaction we have with biology on a daily basis is remembering that our bodies need food in order to continue functioning, and that’s mostly automatic anyway thanks to our sense of hunger. The most interaction we have with computer science on a daily basis is maybe formatting an HTML tag on Tumblr.

There’s no reason for people to assume they are qualified to lecture others on physics, chemistry, biology, or computer science. There are many reasons for people to assume they are qualified to lecture others on psychology.

And to a certain extent, our individual experiences with human psychology are valid and real in a way that our opinions on other scientific topics might not be. We rightfully mock Jenny McCarthy for claiming that vaccines cause autism and creationists who claim that the earth is 5,000 years old because that is demonstrably false. But when someone writes one of those useless books on How To Get All The Women To Have Sex With You, we think, Well hmm, if it worked for him… When someone says that antidepressants are unnecessary because doing yoga made their depression better, well, maybe yoga really did make their depression better.

Think of the platitudes that are often proclaimed regarding human psychology. “Opposites attract.” “Relationships are ultimately about a struggle for power.” (Note: do not date anyone who says this.) “You can’t truly be happy unless you have children.” “Homophobes are just secretly gay and acting homophobic so that nobody guesses.” (Fuck that Freudian bullshit.) All of these statements have a little bit of evidence supporting them but a lot of easily-findable counterexamples, and yet people repeat them because they feel true to their experience and their understanding of the world. These opinions come from real experiences that really happened and can be interpreted in a multitude of ways. But that doesn’t mean that they are supported by research.

So, onto our Skeptics who think themselves qualified to determine who has PTSD and who doesn’t based on their own random little criteria. First of all, if someone has the symptoms of PTSD, then they have the symptoms of PTSD. You can’t Logic! and Reason! your way out of this.

But second, to anyone who claims that only things like combat, assault, or natural disasters can cause PTSD, maybe you should see what actual researchers in psychology have to say about that. Namely:

Research on online bullying and harassment is, unfortunately, still sparse. But given the dismaying way in which interactions online can incite the same strong emotions that interactions in person can, I fully expect this area of research to fill up quickly. We’ve already seen in several high-profile cases that technology-based bullying and harassment can provoke someone all the way to suicide. That they might also experience PTSD is not a huge logical leap at all.

As far as the official diagnostic criteria for PTSD go, here we have a further gap. There are several sections and subsections of the criteria, which I will attempt to summarize:

  1. Exposure to actual or threatened death, serious injury, or sexual assault. This can be your own or someone else’s, and it can include exposure to traumatic details (like you might experience as a police officer or doctor).
  2. At least one “intrusion symptom,” which includes symptoms like flashbacks, nightmares, intrusive memories, and strong unpleasant physiological reactions to stimuli that remind you of the event.
  3. Persistent avoidance of things that remind you of the event. This can mean trying to avoid memories, people who were there, and so on.
  4. Negative effects on mood and cognition, such as forgetting important parts of the event, distorted and negative thinking (such as blaming yourself for what happened), persistent negative moods like sadness or anger, and feeling detached from other people.
  5. Negative changes in arousal and reactivity, such as recklessness, angry outbursts, trouble concentrating, insomnia, and so on.
  6. The usual DSM-type caveats: it has to be longer than a month (these time frames vary for different mental illnesses, by the way); it has to cause “clinically significant distress or impairment in social, occupational, or other important areas of functioning”; and it cannot be attributable to the effects of a substance like alcohol or medication, or to another medical condition.

So. You can see that where we run into trouble is with that first criterion, which attempts to define the types of events that may cause PTSD. This is unusual. Diagnostic criteria for other mental illnesses rarely include etiology as part of the diagnosis, because it’s understood that various types of life stressors, environmental factors, and genetic/biological predispositions can combine to cause problems like depression, anxiety, substance abuse, ADHD, and even schizophrenia.

Notably, the International Statistical Classification of Diseases and Related Health Problems, which is the diagnostic manual used by the World Health Organization, does not attempt to stipulate which types of trauma cause PTSD. It just states that the first criterion is “exposure to a stressful event or situation (either short or long lasting) of exceptionally threatening or catastrophic nature, which is likely to cause pervasive distress in almost anyone.”

I can easily see bullying and harassment falling under that category, as the only people I have ever seen claim that bullying and harassment are not traumatic are people who have not personally experienced it.

The key is this: it’s called posttraumatic. Stress. Disorder. If trauma has occurred, and is now causing all of these symptoms, then it makes sense to refer to the illness as PTSD. I’ve written before that I think it’s harmful to refer to clearly non-clinical problems with mental illness terms, because that really does dilute the meaning of words like “depression” and “OCD.” However, if your psychological experience literally looks like the psychological experience of someone who served in combat and now has the same symptoms as you, I’m absolutely comfortable with calling that PTSD whether or not the DSM strictly agrees or not. Then it’s less appropriation and more self-diagnosis, which is often the only option for some people. The DSM is constantly evolving, and I predict that as more and more research is published that examines PTSD symptoms in victims of sexual harassment, bullying, and online abuse of various kinds, the DSM criteria will accommodate this evidence. Which, as I said, is already appearing, just not in huge numbers yet.

Now. I want to validate the discomfort or anger people may feel when they see that a diagnosis they have because of a horrifically violent experience, like military combat, is suddenly being used by people who receive abusive tweets online. It’s okay to be upset because you feel like your experiences are being minimized. However, it’s also important to try to look at it skeptically. Your military-caused PTSD is no less difficult and painful and legitimate just because someone who got bullied in school also has the same diagnosis, just like the fact that someone as privileged as I am still has depression does not minimize the fact that some people have depression because they grew up abused and in poverty. This is not a zero-sum game. It is not any type of game. There is not a limited number of diagnoses that can be meted out, such that if too many victims of online harassment get diagnosed with PTSD, some of your fellow vets will get a shrug and a “Sorry man, we’re all out.”

And those of us who care for and about people with mental illnesses do not have a limited and quantifiable amount of empathy to give out. I feel empathy for my clients who lost their entire families to the Holocaust, and I feel empathy for my clients who are upset because their children live far away and never visit. I feel empathy for my friends who are worried about getting a job after graduation, and I feel empathy for my friends who are worried about making it out of an abusive relationship. I don’t need to try to rank their problems from least to most severe. That is not what mental healthcare is about.

But now I’m angry again, because you don’t get to tell people what mental illness(es) they do and do not have. You especially (and yes, I’m back to all you Skeptics™ now) don’t get to speak authoritatively on topics you have no authority to speak on. I don’t subscribe to the elitist notion that a PhD is the only way to make your opinions matter, but I do subscribe to the notion that you should learn about the things you want to talk about before you talk about them.

Psychology may be something we all have experiences with and opinions about, but it is still a science. It’s a science with thousands of research journals and departments. It’s a science with good methods and not-so-good methods. You have libraries and Google Scholar available to you. If you’re confused about something, you can avail yourself of the opinions of people who study, research, and practice psychology.

I’m tired of hearing complete and utter bullshit from Skeptics™ about psychology, spoken without even a hint of caution, with nary a “I think that” or “Isn’t it the case that” or “I might be wrong, but.” Instead I hear, “Cognitive dissonance is a mental illness.” I hear “You can’t possibly have PTSD from that.”

Stop that.

Yes, I’m talking to you, dude who memorized a list of cognitive biases and thinks that counts as knowledge of psychology. And yes, you too, dude who memorized a list of logical fallacies and thinks that counts as an understanding of good argumentation. And you as well, dude who read some crap blog post about Top Ten Ways Religion Is Like A Mental Illness and thinks that counts as a clinical license to diagnose people.

Your opinion does not deserve respect if you haven’t bothered to do even the most basic research to support it. Take a fucking seat. Preferably in a Psych 101 lecture.


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On Shaming People Online “For Their Own Good”

[Content note: online harassment and bullying]

Online vigilantism in general is nothing new, but lately I’ve been noticing a disturbing trend of people trying to teach others that they “should’ve known better” by posting “embarrassing” photos of them online, and/or doxing them based on photos of them that were already online.

Two examples I’ve come across:

1. A dude went to a Magic: The Gathering tournament, found as many players as he could whose butt cracks were exposed, and posed for photos next to them. And then put them online. Apparently this is “part funny, part social commentary, and part PSA.” From the Daily Dot:

Showing your ass in a convention of 4,000 people is “unacceptable,” he says. “There is no way (barring some sort of handicap) that they didn’t notice this. Not doing anything about it is lazy, gross and bad for the community. Some people won’t get into magic because of this type of stuff.

“I hope that people will see this and think ‘maybe I SHOULD pull my pants up.’”

2. A bunch of Reddit and 4chan dudes have apparently made it their personal mission to dox women whose photos end up online, whether intentionally or not, to, once again, “teach them a lesson.” Sometimes this means doxing women who purposefully upload sexy photos of themselves to subreddits like r/gonewild, and sometimes this means doxing women whose email accounts get hacked or who get photographed without their knowledge or consent.

The reason all this stuff has caught my attention isn’t just the sexism and body-shaming it often entails, but the circular reasoning of it–something I’ve noted about these types before. We’ll punish you for putting photos of yourself online because it’s a stupid thing to do. Putting photos of yourself online is a stupid thing to do because we’ll punish you for it. You shouldn’t wear ill-fitting clothing that exposes parts of your body that shouldn’t be exposed because then people have to look at it. People have to look at you wearing ill-fitting clothing that exposes parts of your body that shouldn’t be exposed because we just took a photo of you and put it on the internet. Women who put sexy photos online have no self-respect because putting sexy photos of yourself online is a bad thing to do because it shows you have no self-respect because putting sexy photos online is a bad thing to do because–at this point my ability to write words breaks down and I have nothing to say but WHAAAaaaaAAAAT A;LSDKFASLKDF;ASDFAJ;D?!

Whenever you find a silly self-justifying spiral like this, you know there’s something going on that people either can’t or won’t acknowledge.

I have some questions for these brave heroes. First, to Redditor OB1FBM, who posted the butt crack photos:

  • If this is really about making a “public service announcement,” why’d you post it to r/funny?
  • If you’re really worried that “some people won’t get into magic because of this type of stuff [butt cracks],” why aren’t you worried that people won’t get into Magic because the community apparently has creeps who go around taking photos of people’s asses?
  • If you really wanted to “spare the person the shame of being confronted in front of other people” (say, by tapping them on the shoulder and warning them that they need to pull their pants up), why the fuck did you post this on the internet?
  • If you really want to make MtG tournaments more comfortable for those who likewise find butt cracks “unacceptable,” why didn’t you talk to the organizers about implementing a dress code?
  • If you really want to make people change their behavior, why haven’t you considered the evidence that shaming isn’t an effective way to do that?

Next, for the men who think it’s their sacred mission to shame and terrify women for existing in photographic form:

  • WTF?
  • If you like looking at attractive women (and I know you do, or else why the fuck are you on r/gonewild), why are you making that astronomically less likely to happen by making them afraid for their lives?
  • WTF?
  • If your entire worthless thesis is that women shouldn’t let photos of themselves get online because look what can happen, why do you have to actually make that happen in order to make your argument? That’s like robbing someone’s apartment to “helpfully” point out that they need to keep their apartment locked so that shitheads like you don’t rob it.
  • WTF?
  • If these women are, as you claim, “looking for the attention” of having their full names, phone numbers, addresses, and social media accounts posted online and spread widely, why wouldn’t they do that themselves? It’s not difficult to post your own full name, phone number, address, and photos online. Shockingly, I don’t think they need your assistance with this task.
  • WTF?
  • Supposing posting a sexy photo of yourself online (or storing one in a private account that gets hacked, as it were) is really such a bad thing, is being threatened with rape and death, having one’s family threatened with rape and death, and never being able to get a legit job ever again really a reasonable punishment? Hell, even rapists don’t usually face such a strict penalty.
  • WTF?
  • Why are people who dox people on Reddit literally Hitler unless they’re doxing semi-naked women?
  • WTF?

And on and on it goes. I have more questions than answers here, really.

These two seemingly unrelated phenomena might not seem to have much in common at first: one involves “hot” women and the other involves “ugly” (or, at least, “gross” or “disgusting”) men, one involves doxing and the other does not, one involves shaming people for committing what most consider at least a faux pas and the other involves people simply existing and having bodies.

But there are a lot of similar themes, too: the self-righteous vigilantism, the use of shaming as a disciplinary tactic, the insistence that the targets “deserved” or “asked for” what they got, the creepy obsession with people’s bodies and what they do with those bodies, the indignation at something that’s frankly none of anyone’s business.

I’m sure someone’s going to comment here about how yeah well you shouldn’t have your butt crack showing. Yeah, I guess you shouldn’t, at least by our local norms of what should and should not be shown in public (remember that this is neither a universal nor a natural truth, but a social construction). There are a lot of things you generally should not do, such as speak rudely to strangers without provocation, take up more seats on the subway than you need, or leave too small a tip at a restaurant. Are we prepared, then, to publicly shame people who do these things as well? Where do we stop? Are we prepared to take photos of parts of strangers’ bodies that we know that would not want photographed and put those photos on public forums frequented by thousands of people? Is the sight of a human body that offensive?

OB1FBM claims rather unpersuasively that “it’s not about being fat,” but it is, in fact, exactly about that. In order to talk about why lots of people are so gosh-darn rude as to have their butt cracks visible when they’re sitting, you have to talk about the fact that mass-produced clothing fits very few body types well, and denim especially is not a fabric that’s great at molding to bodies as they move. Unfortunately, for whatever reason, denim is the normative fabric for pants in Western society.

Brian Kibler writes:

Here’s the thing. I was a fat kid growing up. I know the kind of treatment that many overweight people deal with. I was mercilessly mocked by other kids in school. My own brother told me that I would never get a girlfriend. Even to this day, I habitually tug on my shirts to keep them from hanging unflatteringly over my body. That feeling is something that never goes away – the sense that everything just fits wrong on you, and feeling like you’re never truly comfortable in your own skin. Public shaming was hardly a new and novel experience. It was often just what I felt from *being* in public. It certainly wasn’t going to be the catalyst for some sort of change in my behavior. And I’m sure my ass hung out of my pants from time to time.

Want to change the way people dress at Magic tournaments? Be a good example. I’ve made a point since I started playing again to always dress up for tournaments, and you know what? I’ve seen people emulating that. “Be the change you want to see in the world”, as they saying goes – not “Be the asshole who makes fun of other people because they aren’t how you want them to be.”

OB1FBM might not be trying to make it about being fat, but that doesn’t mean it isn’t. It’s about that, and it’s about people being engaged in a gaming competition and forgetting for a moment that they need to pull their pants up or their shirts down and thus committing what can at worst be considered a small and common faux pas.

I’m a little bewildered that I had so much trouble finding critical responses to this stunt when I googled it that I realized how necessary this blog post was. I am, and yet I’m not. The devaluation of consent, autonomy, and dignity in our society extends far beyond the usual culprits of sexual assault and harassment.

And speaking of that, while I’m stating the obvious. There is nothing a person can do that justifies having their personal information found out and posted to thousands of people online*. Taking naked photos of themselves and giving them to a partner doesn’t justify it. Taking naked photos of themselves and putting them in a password-protected online account doesn’t justify it. Taking naked photos of themselves and putting them on a forum meant for that purpose, without the personal information attached, doesn’t justify it. Existing in public where they can be photographed looking “sexy” doesn’t justify it. Being a sex worker doesn’t justify it. Making you uncomfortable because someone’s owning their body and sexuality who shouldn’t be doesn’t justify it. Being a woman doesn’t justify it.

If you knowingly, purposefully violate people’s privacy and consent in order to “teach them a lesson,” you are not offering up a “public service announcement” or doing your community some sort of act of kindness. You are a bully. You are every schoolyard bully who has ever beat up a kid to “teach them a lesson,” you are every workplace bully who has ever ostracized a coworker and sabotaged their work to “teach them a lesson,” you are every online bully who has sent anonymous violent threats to people you don’t like to “teach them a lesson.” You are every person who has committed violence and abuse against their partner to “teach them a lesson.”

What a proud tradition you carry on.


*As usual, a caveat! This blog post is discussing shaming people for behaviors that do not directly harm anyone. In a follow-up (hopefully), I’m going to talk about the murkier ethics of shaming people for behaviors that do directly harm others.

Thanks to this blog post for alerting me to the MtG thing.

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