When Someone Sets Boundaries With You and You Feel Like Crap

Reflecting on some experiences I’ve had with setting boundaries, I wrote this earlier today:

A crappy thing for which I have no solution:

Someone unintentionally makes me uncomfortable or hurts my feelings. I let them know. They apologize/etc. Then I immediately see a post from them in my feed about how they’re a terrible person because they hurt people and they were just trying to be nice/funny but they hurt someone so they’re horrible. I try to convince myself that this *isn’t* a passive-aggressive attempt to make me feel guilty, because that’s a crappy thing to assume about someone, but it itches all the same.

The thing is, one of the biggest reasons why most people have such a hard time setting boundaries is because they fear hurting people. They are desperately trying to avoid that exact “I am a terrible person” reaction. Obviously, OBVIOUSLY I would never say that you should not use your own Facebook to vent/post about your feelings, which is why I said I have no solution to this. But all the same, this is instant feedback of a sort (“Your boundary-setting makes me feel like a terrible person”) and it speaks volumes.

I was almost tempted here to ask for feedback: Do I need to be nicer when I set boundaries? Maybe I do. But I’m not asking for feedback because I know it would never end. “Yes, you need to be nicer.” “…yup, still a little nicer please!” “You know, you could really stand to be just a little bit more nice.” “Actually, what would be nicest of all is just shutting up.”

People constantly remind me that I hurt them when I set boundaries, so the only way I’ve been able to set boundaries as someone with depression and a lot of feelings and a lot of empathy is to systematically train myself to stop caring if I hurt people (in this specific circumstance). And it feels monstrous. But the alternative is much worse, and in the alternative, ALL the cost is paid by me. Every cent of it. And I have been there, and I’m never going back.

As I said, I don’t have a solution, but I do have a request: if someone setting a boundary with you causes you to immediately jump to “I am a terrible person,” please try to work on that. Probably most people with that reaction (oh hey, including myself!) are already working on it, so I don’t want to come across as condescending or patronizing. But I really feel that interpersonal things would be easier for all of us if fewer people had this automatic reaction.

I could say a lot more here about how that sort of reaction is actually self-protective and serves a purpose for the individual despite feeling like crap in the moment, but I’ll save that for some other time, because the most important thing is that other people’s boundaries are *not about you*; they are not a referendum on whether or not you are “a good person” (there is no such thing), they are not a punishment to you, they are not a weapon used to intentionally hurt you. They are about the safety and comfort of the person who sets them.

In response, someone asked me a question:

Can you give some examples of how to handle boundary-setting better? I realized halfway through reading your post that I respond similarly to “I’m a terrible person” but I have no idea where to start to fix it. How do I not feel terribly?

I responded on Tumblr, but wanted to expand on that response here.

But first I want to also expand the question. The person asked, “How do I not feel terribly?”, but I think there’s another important question to address, which is, “How do I respond properly?” I realize that’s not what they were asking and don’t mean to imply that they should’ve asked that question additionally/instead; just that it’s interesting and important to address. But more to the point, these things are related. The same things that will help you feel better in this situation will also help you respond better, but when you can’t make yourself feel better–and sometimes you can’t–responding well might be the best you can do.

So what follows are some general thoughts about what to do when someone sets a boundary with you and you feel like shit.

1. Why do you feel like shit? Being told that you’ve hurt someone or made someone uncomfortable can kick up lots of old hurts and fears, especially for those of us who have depression and anxiety. These may be particular to you and your own experience, and that’s for you to uncover on your own. But more generally, there are two broad cultural messages that many of us learn that make it very difficult not to have strong negative emotions when someone sets a boundary with us:

  • The idea that there are Good People and Bad People, and only Bad People hurt people (on purpose or by accident). This idea is wrong and harmful and needs to go away. This idea also drives us to dismiss claims that someone we consider a Good Person has hurt someone. Either they aren’t really a Good Person, or they must not have really hurt anyone. The latter is easier to accept, so that’s what we do. In this case, when faced with incontrovertible evidence that you have hurt someone’s feelings, even by mistake, you may conclude that this means you are a Bad Person. It doesn’t.
  • The idea that we must intuitively/magically divine others’ needs and boundaries, and if we can’t do this, then we are Bad At People or Bad At Life or otherwise A Failure. Guess culture contributes to this, I think. So does ableism–some people’s brains make it especially difficult to read subtle cues from others, and we tend to assume that the problem is with these people and their brains, and not with our society and our expectations. So in this situation, if someone is having to set a boundary with you, you may feel that it means you have Failed at intuiting their boundaries and therefore had to be told. In fact, verbally setting boundaries should be considered the default. It is rare to know what someone’s boundaries around everything are, even if you know them quite well.

Understanding that these cultural messages are not necessarily accurate or useful to you is a good first step in learning how to react less negatively when someone sets a boundary with you.

2. A good practice when something happens that causes strong emotions is one that applies to many interpersonal situations, whether or not they involve boundary setting: before responding in any way (to the person directly, elsewhere online, etc), take some time just for yourself to process how you’re feeling. Name the feelings to yourself. “I feel angry that they told me to stop doing this.” “I feel depressed and worthless because I did something wrong.” “I am a piece of shit because I hurt a friend.” Name the feelings even if you feel ashamed of them.

This is a little more complex than the standard “breathe in and count to ten” advice. Yes, that can help you not respond automatically in a way you’ll regret, but it doesn’t necessarily help you understand or deal with what you’re feeling.

3. Intentionally think about how these emotions may impact your response. “I’m really angry, so I might yell at them.” “I feel really upset and self-destructive, so I want them to make me feel better.” Thinking about this will help you make sure that your response is what you want it to be, not what jerkbrain is yelling at you to do. It will also help you understand why you’re feeling pulled towards a particular response (yelling, shutting down, crying, ignoring the person, etc).

4. Give yourself permission to be upset/angry, even if you wish you weren’t. Being upset/angry isn’t the problem; lashing out at people or making them responsible for your feelings is. Make a pact with yourself: “I get to feel absolutely however I feel about this as long as I make sure that I’m treating people the way they should be treated.”

5. If talking to people tends to help you feel better, consider reaching out to a friend (not a friend who’s involved directly in whatever it was that made you upset). Explain to them that you’re not asking for reassurance that you did nothing wrong; rather, you’re asking for reassurance that you’re still a good person even though you did do something wrong.

This is important because sometimes our friends care about us so much that they take “sides”: “Wow, what an asshole, what’s their problem, you didn’t do anything wrong!” This might feel good to you, but it doesn’t help you treat others well.

It might help to share with them the fact that you’re doing all this work to make sure that you still respond appropriately when called out for crossing a boundary, so that they can give you some positive reinforcement for being awesome and handling this in such a good way.

6. Practice encouraging yourself to feel gratitude towards the person who set the boundary with you. This may feel out of place right now, but I find that it helps me reframe things. “I’m glad that [person] felt comfortable enough with me to let me know I was crossing a boundary.” “[Person] helped me learn how to treat them better, that’s awesome.” If this person is doing you a kindness by setting a boundary with you, then you can’t be a terrible person, because if you were, then you wouldn’t have such great friends who help you be even better!

7. Ask yourself, what is the function of feeling like a terrible person when someone sets a boundary with you? That may sound like a weird question, but it’s one I think about a lot both as a therapist and as someone working through depression. Automatic emotional responses often have a defensive function, even if they feel very bad.

Sometimes, the automatic “I’m a terrible person” response has the function of allowing you to avoid engaging with the situation fully. If you’re a terrible person, well, obviously you’re just going to fuck up and trample all over people’s boundaries and there’s nothing to be done about it. If you’re a terrible person, then you don’t deserve this friend anyway and you might as well cut them off now that they’ve set this boundary. If you’re a terrible person, then you deserve some sympathy right now rather than having to respond to this person who’s just made you feel so bad.

Understanding this dynamic won’t necessarily make you stop feeling “I’m a terrible person” in response to things like this. We can’t always choose our feelings, though we can shape them with practice.

If you realize that your automatic responses are serving the function of allowing you to avoid difficult situations like this, you may feel even more crappy and guilty than you felt before. I’m sorry if I’ve added to that. But you can also use this knowledge to reframe future automatic responses in ways that help you move through them. “My brain is telling me that I’m a terrible person to help me avoid this challenging situation, but I want to face this situation instead and deal with it like the sort of person I want to be.” You can tell yourself that your brain’s just trying to look out for you and keep you safe, but it’s not doing so in a very helpful way right now.

In conclusion, shitty feelings happen, self-awareness helps, and your automatic emotional responses don’t have to determine the actions you ultimately choose.

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For some more general emotion management advice, Olivia has a great series on DBT (Dialectical Behavior Therapy) skills on Teen Skepchick. Although DBT was originally developed to treat Borderline Personality Disorder, it’s extremely useful for many people, including those without any diagnosable mental illness, because it teaches basic adulting skills that most of us are never taught. If you have a bit of money to invest in this effort, I recommend this workbook.

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When Someone Sets Boundaries With You and You Feel Like Crap
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Setting Boundaries With Your Therapist

It’s a rare relationship that doesn’t require any boundary setting, and the therapeutic relationship is no exception.

Setting boundaries is something many people find difficult for all sorts of reasons–fear of rejection, uncertainty over whether or not your desired boundaries are legitimate (spoiler alert: they are), a history of getting bad reactions from people when setting boundaries with them, and so on.

It’s especially difficult to set boundaries with people you perceive as having more power than you, whether they actually do or not. Therapists are often perceived as having power over their clients because of their expertise and authority, and because it can feel like your therapist is holding your mental wellbeing in their hands. Sometimes that power is more tangible–for instance, in cases where counseling is mandated or when the client needs their therapist to sign off on or approve something. And sometimes that power is compounded by structural factors, like when a client of color works with a white therapist or a queer client works with a straight therapist.

Although these power differentials are real and have consequences, it might be helpful to reframe the client-therapist relationship slightly. Namely: you, as a client, are employing your therapist. Your therapist works for you. Most likely, either you or your insurance company (or both) are paying this therapist, not the other way around. If your therapist isn’t helping you, or is doing something that you find harmful, you have a right to let them know and to expect them to fix the problem. You can fire a therapist who is failing to help you just as you can fire anyone else you hired for some task or service that wasn’t done to your satisfaction.

Some therapists may reject this framing because it feels too consumer-y, or because they worry that this will cause clients to leave them. But I would argue that we shouldn’t be using social norms to trap clients in therapeutic relationships that aren’t working for them, and also, this framing is directed more at clients than at therapists, because I think it will help them feel a greater sense of control over their therapy.

How to know when you need to set a boundary

Therapy can be uncomfortable sometimes. But it should be uncomfortable in ways that mesh with your goals. For instance, if your goal is to learn how to ride a motorcycle, but you’re scared of riding motorcycles, you’re going to be rather uncomfortable. That’s normal and okay. However, if your goal is to learn how to drive a car, and someone is pressuring you to ride a motorcycle instead, that’s not a normal and okay sort of discomfort.

If your goal is to form healthier, more stable relationships with others, you might be uncomfortable when your therapist notes that you seem to assume negative things about people without evidence. You may disagree with your therapist’s observation, at least at first. You may even be right. You may think, “How dare they tell me I assume the worst of people!” But that discomfort is part of the process. Even if your therapist’s observation turns out to be wrong, both of you have gained from this. You’ve gained greater understanding of you. But if your therapist’s observation turns out to be right, then you’ve especially gained.

On the other hand, if your goal is to form healthier, more stable relationships with others, and your therapist suggests that maybe it would help if you accepted Jesus into your life, the discomfort you may feel (at least if you don’t already believe in Jesus) is not part of the process. You and your therapist are at cross purposes. You have already decided that Jesus is not for you.

Not all examples of boundary-crossing are that obvious, however. Many people who go to therapy to deal with trauma report that therapists ask them invasive questions about the trauma, questions that they’re not ready to answer before more trust is built or before they work through things a little more. However, some therapists were trained that they should push for details about traumatic events because talking it all through in detail helps people heal. This theory has since been complicated quite a bit.

Even if sharing all the details of a traumatic event necessarily helped people heal, though, it is crucial that therapists understand that just because the therapy office should be a space where clients feel comfortable sharing anything, that doesn’t mean it automatically is. It can be triggering for survivors of trauma to reveal intimate details about what they went through to someone who is still basically a stranger to them. It’s perfectly legitimate for them to shut down certain avenues of questioning and to expect therapists to respect that boundary until they are ready to shift it.

Setting a boundary vs. firing

When do you ask a therapist to stop doing something that isn’t ok with you, and when do you simply stop seeing them? In most cases, the answer probably depends on what happens when you try to set a boundary. If your therapist refuses to respect your boundary or argues with it, it might be a good idea to find a different one.

(Note, though, that they might agree to respect your boundary but still ask you questions about the boundary itself. While this can feel uncomfortable, I think that’s usually that better kind of uncomfortable–your therapist needs to understand you and your boundaries in order to be able to help you, and it may also help you to process your reasons for needing the boundary.

For instance, when a client says that they can’t talk about something [yet], I won’t push them to talk about it. Instead, I might say, “How do you feel when you imagine telling me about this?” or “What happened last time you tried to talk about this with someone?” That yields a lot more information than “I really think you should tell me,” and is more compassionate.)

Another way to tell whether to boundary-set or leave is this: think about what it would take for this situation to be okay. For instance, suppose your therapist mentions that attending church might be a helpful way for you to cope with depression because that’s what helped the therapist. This makes you feel really uncomfortable and you don’t want to hear anything else about the supposed benefits of religious observance from your therapist. Imagine you say, “Please don’t mention religion to me anymore; I’m not religious and am absolutely not interested in attending church or hearing anything else about church.” Imagine your therapist responds, “Okay, absolutely. I won’t mention it again.” Does this feel okay to you? Are you okay continuing to open up to someone who might believe that you’d do better if you went to church (but doesn’t say so out loud), or are you still uncomfortable?

If you continue to feel uncomfortable no matter how well the therapist responds to your boundary-setting, then you might need to find a new therapist. The strength of the relationship between a client and therapist is the best predictor of the effectiveness of the therapy, so if you can’t trust or feel comfortable with your therapist, they’re unlikely to be able to help you.

Scripts for setting boundaries

In many ways, setting boundaries with a therapist doesn’t work much differently from setting boundaries with other people. Just as I might ask my friends not to talk about weight loss around me, I might ask my therapist not to mention weight loss in therapy. Just as I might ask a partner not to ask me about [topic], I might ask a therapist not to ask me about [topic].

One difference, though, is that it might be really useful in therapeutic boundary-setting to explain why you’re setting that boundary. With other people in our lives, that’s not always necessary and may be too scary/risky–I don’t want to disclose my history of disordered eating every time I ask someone not to talk about weight loss with me. Your boundaries are your boundaries whether your reason for them is one that others would consider “legitimate” or not. (All boundaries are legitimate.)

But a therapy situation, telling your therapist why you need this boundary gives them useful information that will allow them to help you better. If you say “please don’t mention weight loss because I have a history of harmful behaviors around that,” they might know what else not to mention, or what to ask for permission before mentioning. Knowing that you have a history of harmful weight loss behaviors helps them understand your psychological history and know what to look out for in the future.

Here are some specific examples of ways you can set boundaries with a therapist:

“Please do not ask me about my weight or dietary habits. It’s a trigger for me because of past issues with disordered eating.”

“Actually, I didn’t ask for advice. Please either ask me before you give advice, or wait for me to ask for it myself.”

“The issue I came here to work on was my depression, not my relationship with my parents. Let’s keep our discussion focused on my depression as it’s affecting me right now, because that’s what’s causing the most problems for me right now.”

“I’m not ready to talk about the stuff that happened with my brother when I was little. You can ask me again in a few weeks and I’ll let you know if I’m able to talk about it then.”

“My identity as an atheist is not the reason I’m struggling with depression. If you continue to suggest that my mental illness is caused by atheism, I won’t feel comfortable coming here anymore.”

“I do not believe in karma, Zodiac signs, or any other superstitions. Please stop bringing them up in our sessions and stick with what can be tested scientifically.”

“I need you to stop suggesting that it’s my fault that I’m being bullied. Even if there were some truth to that, it feels like you’re putting all the blame on me and it’s preventing me from opening up to you about things.”

It may feel somehow manipulative to tell a therapist that you won’t tell them things or come back to therapy if they don’t respect your boundaries, but it’s also true. You can’t effectively work with a therapist you can’t trust, and they need to know that.

Also, while I certainly don’t think you should be intentionally mean, don’t worry about the therapist’s feelings. It’s our job to worry about our feelings, and your job to be as direct and open with us as you can be.

When setting boundaries is a challenge

As I mentioned, most people find boundary-setting difficult, especially in situations where they feel that they have less power than the other person. If you’re finding it so difficult to set boundaries with a therapist that you’re unable to speak up about it at all, here are some suggestions:

  1. Practice first. You can practice in front of a mirror, alone in the dark, with a friend–whatever works for you. If you’re practicing with a friend, you can tell them a little about your therapist and what they’ve been doing that’s problematic so that they can roleplay as the therapist. Make sure to be clear with your friend about what you want them to do in the roleplay–for some people, roleplaying “worst case scenarios” (for instance, your therapist arguing with you and refusing to respect your boundary) can be useful because it allows them to prepare; for others, it might just be really anxiety-provoking.
  2. Write it down and bring it to session. If you don’t feel like you can come up with the right words on the spot, write them down and bring them to therapy with you so you can read them or at least refer to them. It might sound weird, but you won’t be the first person who’s done it. Many therapists actually encourage clients to do things like this, because anything that helps facilitate communication in therapy is probably a good thing.
  3. Write it down and email it. Although we often hear about the virtues of Real Face-To-Face Communication, I’d say two things here: 1) text-based communication is also a real and legitimate way to discuss difficult things, and 2) the perfect is the enemy of the good. If you are so uncomfortable bringing something up with your therapist in a session that you’re not going to bring it up at all, try doing the next best thing, which is emailing them. That way, you’ll have ample time to think about what to say and run it by trusted people if you want to. Know that your therapist may respond by asking you to bring this up with them in the next session, so you’ll probably still need to discuss it with them in person, but that initial email can help open the floodgates.
  4. Be transparent with your therapist. You can say something like, “Setting boundaries is really hard for me, so I’m having trouble finding the words for what I’m trying to say,” or “I’m really uncomfortable with something you said in the last session, but I’m scared of bringing it up.” A good therapist will know how to guide you through this and help you speak up.
  5. Don’t worry about bringing things up days or weeks after the fact. You don’t have to have a perfect, firm, concise boundary-setting comeback right away. It’s totally normal in therapy to bring up things that happened a few sessions back. It’s never too late to make sure that therapy is meeting your needs.

Conclusion

Sometimes all people need to hear to be able to set boundaries with their therapists is that they have the right to. Always remember that. Your therapist works for you. Your therapist has expertise, yes, but they are not the expert on you individually. You know way more about yourself and the boundaries you need than any therapist can ever know.

It is true that some of the boundaries you may set may delay your growth or recovery, or make it more difficult for your therapist to understand what’s going on with you. However, what delays your growth or recovery even more is feeling unable to trust your therapist or connect with them. A boundary isn’t a permanent brick wall. It’s a fence. Two people can stand and chat from opposite sides of a fence, and over time, you can choose to build a gate in the fence and open it up, or close it again.

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Setting Boundaries With Your Therapist

Reaching Out for Support When You Have a Mental Illness

[Content note: mental illness]

After having written tons of posts about supporting people with mental illness, I realized that there was a gap–I’ve seen few articles about how to reach out for support when you’re the one with the mental illness. Specifically, how to do so in a way that’s respectful of people’s boundaries.

This is a difficult topic, for reasons that I think are obvious. I don’t want to discourage anyone from reaching out for help, ever. I also want to encourage people to be mindful of others’ needs and boundaries, even when everything hurts so much that that feels impossible to do. Especially then.

Why do these two goals feel like they stand opposed to each other? They shouldn’t. Getting affirmative consent before sharing difficult and potentially-triggering things with people isn’t just good for them, it’s also good for you. Most of us who struggle with mental illness have our moments of panic about imposing on others or being a burden on them. Making sure that we’re actually getting their consent before leaning on them for support can help us with those feelings.

I’ve been on both sides of this. I’ve been the depressed and suicidal person who had to reach out for help, sometimes in ways that didn’t really allow people to say no. I’ve also had people reach out to me in ways that made me feel trapped and coerced. So I think I have a lot of empathy for everyone in both of these situations.

This is a huge topic and this post is very long, but it still doesn’t cover all the nuances. This post is focused on the issue of consent and boundaries specifically, so please don’t be too disappointed if it doesn’t cover everything you thought it would. Suggestions for future posts are welcome as always.

Consent, Consent, Consent

The most important thing about reaching out to someone for support with a mental health issue is to explicitly ask for their consent to have this conversation. This means that, rather than sending them a sudden wall ‘o’ text on Facebook, you might first say, “Hey, can I vent to you about depression for a bit? You can respond whenever you have a moment.” Or in person, if the topic hasn’t come up organically in a way that suggests that they’re ready to hear about it, you might say, “Can we talk about some ED stuff I’m going through right now?”

If you want to talk to someone about things that are fairly likely to be triggering–examples include self-harm, suicidal ideation, eating disorders, homicidal ideation, and so on–it’s a good idea to include a content note. In a message or text, that can just look like “TW: anorexia”; in person, you might say, “Can I talk to you about some eating disorder issues I’m having. I might get into detail.” This is important because 1) the person you’re talking to might have their own issues, which you may not necessarily know about; 2) they may be in a space right now where seeing a sudden wall of text about a very serious topic might really stress them out; and 3) regardless, people can often help you better if they have some idea of what you’re going to talk to them about, especially when it’s something pretty serious like that. When I see “Hey, can I talk to you about anorexia?”, I put myself in a different headspace than when I just see “Hey, can I talk to you about some stuff?”.

When you message someone to talk to them about Heavy Stuff and do not give them a warning about the content or an opportunity to politely bow out, understand that you are making it very difficult for them to say no to you, especially if they’re not someone who feels comfortable asserting boundaries (and most people aren’t). You may not intend to make them feel this way, but that’s the effect it often has when you don’t check in to see if it’s okay first.

I’ve gotten sudden walls ‘o’ text while in class, while on dates, when I was just about to fall asleep in bed, while finishing an assignment on deadline, and all sorts of other inopportune times. It put me in a serious bind, because on the one hand I had a really serious message demanding my attention, and on the other hand, I had things that I needed to be doing. When someone suddenly sends me five paragraphs about having an eating disorder and being suicidal, it feels incredibly wrong to say, “I’m really sorry, but I’m busy right now and can’t talk.” I usually do it, but that’s only because I’ve developed very strong boundaries over the years. Most people haven’t.

Another way that you may unintentionally make it difficult for people to set boundaries is by getting their consent for a certain type of conversation (“Hey, got a minute to chat?”) and then, once they agree, making it clearly way more than a minute and more than just a “chat” (“So I’m really really depressed and I think I’m about to lose my job and I just don’t know what to do, I’m almost out of savings and–“). Phrases like “got a minute to chat” and “hey what’s up” are vague, sometimes intentionally so. Once someone gets into a conversation with you, it’s almost impossible to then be like, “Um, actually, I thought this would just be a casual chat; I’m not really available for a conversation like this right now.”

If someone tells you that no, they cannot talk/listen right now, respect that answer, even if it feels unfair or unreasonable. They may in fact be lazy. They may in fact be selfish and callous. They may in fact completely not understand what you’re going through and if they did then they’d listen. They may in fact just be shallow people who want everything to be sunshine and daisies all the time. They may be all of those things, but they still deserve to have their boundaries respected.

The Importance of Being Specific

Consent is one reason why, when you’re reaching out to someone for support, it can be helpful to be as specific and clear as possible about what you need from them. (I say “as possible” because that can be really difficult when you’re in a moment of crisis.) If they know what they’re being asked to do, then they can actually consent to it. But taking a moment to think about what you need from others right now will help you, too–it’s easier to get what you need if you know what that is and ask for it:

“Hey, I need to just vent at someone about some depression stuff. Would you be able to listen for a bit?”

“I’m feeling down and it would be helpful to distract myself. Could you come over and play video games with me?”

“I’m feeling unsafe tonight. Is it ok if I spend the night at your place and just do my own thing with someone else in the room?”

You may, like me, be concerned that if you let people know you’re having a hard time, they’ll try to offer you types of help that you don’t need. In that case, it can be a good idea to be clear about what you’re not looking for, too:

“I’m going through a really rough time. I don’t really want to talk about it, but could we just chat for a while about something else?”

“I’m having a really bad day. I’m not really up for talking to anyone, but could you send me some cute animal videos?”

What if you want support but have no idea what would help? In that case, being specific is clearly impossible. I think it’s better to be transparent and say something like, “I’m feeling really bad and to be honest I don’t know what would help right now. I just wanted to reach out to someone.” Hopefully, your support person might have some ideas about how to help or what to say.

The reason this sort of transparency is helpful is because otherwise, the person might assume that you do need something specific and you know what that is, but that they need to somehow intuit it. Or they may ask you what they should do, which can be stressful for you to have to respond to.

As a more long-term strategy, though, it might be helpful to try to figure out what other people can do that would help you feel better, so that you know what specifically to ask for from them. If you have a therapist, they can help with that project. If not, you can ask others who struggle with similar issues (maybe on a support forum if you don’t know anyone personally) what works for them. Just because you have similar issues doesn’t necessarily mean the same things will work for you, but there’s a good chance you’ll find something.

Why This Can Be So Hard

Back to the issue of boundaries. For many of us, the pain of mental illness is so strong that it’s hard to empathize with someone who says it’s too much for them to hear about. Resentment can build. You think: “They can walk away from this conversation, but I have to live with this my whole life.” When someone is unable to listen to us talk about how awful we’re feeling, that can kick up those feelings of resentment.

But just as we ask our friends, partners, and family members not to take it personally that we have a mental illness, we should try not to take it personally when they have their own feelings and limits. There’s a reason psychologists have a concept called “vicarious traumatization,” and a reason why therapists and social workers have such high burn-out rates. Of course, you may not be asking them to do anything close to what a therapist does, and they may not experience it as “traumatization,” but the point is that being very close to someone’s pain can have an impact. In addition, your support people may be dealing with their own mental health issues, which you may or may not know about. They may want to listen to you, but may be unable to because of what it brings up for them.

One last thing I want to say about this is that for me personally, depression made it really difficult to see how my own pain was hurting others. I don’t mean in that awful way that we talk about, where people take our pain as a personal insult or expect us to be happy all the time. I mean that seeing someone you love in pain hurts. Legitimately. But when I’m depressed, I think I’m so awful that I don’t understand how anyone could possibly care that I’m hurting–even though I reach out to them with the hope that they’ll listen. (Mental illness causes many such contradictions.) And when they say that they care so much that it’s really difficult for them to hear about it, it sounds like they’re insulting and patronizing me, presumably to “get out” of having to listen to me. That this perception is often wrong is something that I had to recover from the worst of it before I could understand.

Self-Forgiveness

Reading this, you may realize that you have overstepped boundaries in the past. (Or maybe you already knew this.) Mental illness can make people feel like they’re horrible and deserve to die, and realizing that you have overstepped boundaries may exacerbate this.

Try to be gentle with yourself. Mental illness can provoke boundary-crossing behavior, and while it’s important not to use this as an excuse not to work on it, it also means that you’re not a terrible person, and you can get better–both in terms of boundaries and in terms of your symptoms themselves.

Talking about this issues presents what The Unit of Caring refers to as a competing access needs problem. Some people will really benefit from this advice. Some people may already be so terrified of violating boundaries that they almost never ask for the help they need. (This may be surprising given that I wrote this post, but I’m squarely in the latter group.) Mental illness also complicates matters in that people may simultaneously be excessively terrified of crossing boundaries, while also sometimes crossing boundaries!

If you feel that implementing this advice will do harm to you, then don’t implement it. However, I would posit that it would actually be helpful for most people, because my core message here isn’t “You should be Very Very Careful about not violating anyone’s boundaries,” but rather “Hey, here’s how to reach out for help in a way that respects people’s boundaries.”

Supportive People Who Aren’t Really

One reason you may be terrified of crossing boundaries is because you may have done your due diligence and followed all this advice and then still had people tell you that you’ve overwhelmed and burdened them and they never wanted to help you this much but felt obligated to. There’s a lot going on here, such as:

  • Poor boundaries on the part of those people
  • People being used to passive communication and reading unspoken messages into your words that you never put there (such as, “If you don’t help me I will hate you/hurt myself/etc”)
  • A duty-centered view of relationships (believing that being your friend/partner/family member obligates them to help you whether or not they want to or can safely do so)
  • Simple ableism: believing, however implicitly, that your mental illness makes you so weak and helpless that they are ethically obligated to help you, no matter at what cost to them

The plentiful existence of people who act in these ways makes it difficult to talk about boundaries and mental illness. If we’re constantly accused of being burdensome and asking for too much no matter how careful we are, that can easily obscure the fact that sometimes we really do reach out to people in ways that make them feel like they can’t say no. But remember: both of these things can be true, and are true. They sound contradictory but are not.

There’s no simple way to fix this problem. If you’re not sure whether or not you’re being mindful of boundaries, it might be worthwhile to consult a friend that you trust to be honest and ask them for feedback. And if you notice that there are people in your life who keep telling you that it’s okay to vent about your feelings or to ask them to take you out for ice cream but then it turns out that they never wanted to help you and only did it out of a sense of obligation, it might be time to downgrade these people from “friend that I ask for mental health support” to “acquaintance that I talk about Marvel films with.”

Whatever their reasoning for not being honest (or not being aware enough of their own needs to be able to be honest), it’s not a healthy dynamic. It’s the sort of dynamic that leads many of us to feel like such awful burdens all the time. It’s the sort of dynamic that can make it really difficult to take this blog post seriously, because if people are constantly calling you a burden when you’re not, you may not be able to recognize the ways in which you might actually be crossing boundaries.

Of course, supportive people are difficult to come by and it can feel counterintuitive to stop going to these people for support when they seem to be acquiescing. (And if you ever feel like it’s a matter of life or death, please, do whatever you need to do to keep yourself safe.) But they’re not, in fact, supportive people. If they were, they would properly set boundaries with you in a way that’s compassionate but still assertive. Pretending to consent and then blaming you for believing them is an unkind and unsupportive thing to do.

~~~

If you are in crisis and do not feel safe, and none of your support people are available to talk to, please call 911, go to the ER, or call one of these hotlines if you don’t feel safe doing the first two things:

  • National Suicide Prevention Lifeline
  • The Trevor Project (for LGBTQ youth)
  • Trans Lifeline
Reaching Out for Support When You Have a Mental Illness

"The Good Ones Say No": Why Purity Culture and Rape Culture Are Two Sides of the Same Coin

[Content note: sexual assault/coercion]

Alice Dreger, professor of clinical medical humanities and bioethics at Northwestern University, recently livetweeted her son’s high school sex education class. (Here’s her article about it.) The results were…about what you’d expect, if you’ve been following the news about high school sex ed. Students were warned that condoms frequently fail (as in, 18% of the time) and that premarital sex can lead to drug abuse and imprisonment and (obviously) teenage pregnancy.

But the most disturbing thing in the whole livetweet, for me, was that bit about going for the girls who say no:

This is how purity culture and rape culture are two sides of the same coin.

On one side of the coin is the idea that only “good” women are worth anything, and only women who consistently refuse men’s advances can be “good.” Of course, this creates a paradox: if women are only “good” as long as they refuse, and men could only ever want to get emotionally (and materially) invested in “good” women, what happens when a woman stops refusing?

So either men are supposed to only have sex with virgins and only once, or they’re supposed to indefinitely stay in relationships that are not sexually fulfilling (because there is no sex), or they’re supposed to coerce and rape women. The latter option is the only way to have sex with someone who says no, by the way.

And that’s why rape culture is the other side of the coin. If saying no is the only way a woman can be “good” and therefore desirable, if pushing past “no” is romantic and sexy, if sex is only morally acceptable if the woman didn’t really want it–then rape is acceptable. Not all rape, of course–most purity culture adherents would probably be horrified at stranger-in-the-bushes rape–but I would argue that accepting some rape is equivalent to accepting rape, because as soon as you accept that it is okay to violate someone’s consent in some cases, you will be able to justify violating someone’s consent in any case where you have a motivation to justify violating their consent.

Of course, people who endorse views like “the good ones say no” would be quite offended by what I just said. After all, they’d say, a woman need only say no until she is married to a man. Then she can magically undo years of sex-negative messaging and have a healthy, fulfilling sex life with her husband. More easily said than done.

But this has consequences far beyond wrecking individual people’s sex lives. The idea that “the good girls say no [until marriage]” implies that women frequently say “no” when they really mean “yes,” or wish they could say yes, or whatever. This is one of the beliefs that is most frequently used to justify sexual assault and coercion.

Of course, even if someone says no to sex that they actually want, that’s no excuse to pressure them into bringing their actions in line with their desires. If I say no to a party I’d really love to attend because I have to write a paper instead, it’s still wrong to pressure me to go. If I decline to go on a trip with you that I really wish I could go on but cannot afford, it’s still wildly inappropriate to just buy me the tickets and then expect to be paid back. Most adults understand that we can’t and shouldn’t always do what we want to do regardless of the consequences, and people who don’t understand this are people that I usually feel unsafe around.

And what of the unknown proportion of women who say no while hoping that their partners will ignore it and proceed anyway? Sexual predators claim that many, if not most women do this. (And many men have told me stories of how they dutifully took “no” for an answer, only to have the woman demean their masculinity and lose interest because of it. Needless to say, I still think they did the right thing and should keep doing it.) I don’t have statistics, but I can’t imagine this is very common. And regardless, there’s a simple solution–always believe someone who tells you “no.” If that’s not what they meant, they’ll quickly learn to say what they mean.

(And if not taking no for an answer is sexy for your and your partner, negotiate a kinky scene that’s consensually nonconsensual.)

More broadly, I think this is a small part of how we get that cultural message that resisting is sexy (when women do it). Think of how many romantic scenes in books and movies hinge on a woman saying no over and over until the man finally wears her down and she agrees–or he just straight-up physically forces her.

Some people say that this is sexy because there’s just something inherently sexy about chasing someone. (But only for men, for some reason.) I don’t know about that. More likely, as Emily Nagoski writes in her excellent book, Come As You Are, there is little about sexuality that isn’t learned.

And certainly it’s okay to find it sexy and to incorporate it into your life in a consensual way. In fact, one of the vignettes in Nagoski’s book features a couple trying to do exactly that. The problem is when women are taught that refusing is the only way to be sexy, and when men are taught that “chasing” a woman who refuses is the only sexy thing to do. And that’s exactly what the sex ed class that Dreger livetweeted tried to do. The speaker implies that women who don’t initially say no aren’t worth pursuing at all.

(Obviously, this particular class will not be the only way that these teens will get this message, and if it were, I wouldn’t be writing this because it’d be a drop in an otherwise-empty bucket. But it’s a drop in a very full bucket, and we have to empty the bucket drop by drop.)

When girls get the message that saying no makes them sexually/romantically appealing, they lose touch with their own boundaries and their own sense of what they want*. When boys get the message that girls who refuse are playing coy in order to attract them, they learn to ignore any intuitions they may have about respecting boundaries and not pressuring people. I hear from a lot of men who are so clearly uncomfortable with the idea of pressuring women into sex, but are nevertheless convinced that they must do it because it’s just what men should do. Why do we persist in teaching young people this convoluted and contradictory way of thinking about sex?

Most of the controversy about abstinence-only and otherwise sex-negative sex ed is that it teaches teens falsehoods about safer sex and STIs, and that’s true, and that’s scary and wrong. But there’s a lot more lurking in these lessons than medical misinformation.
~~~

*I just want to add something here for all the women who find it sexy to be pressured in certain ways but not in other ways or some of the time but not other times or at first but not once you pause and really think about it: there’s nothing wrong with you. We’re taught to ignore our own intuitions about what we want, and we’re taught that men know what we want better than we do. In some situations, you might truly be okay with someone pushing you to do things, whether it’s because you trust them or for any other reasons, and in other situations you might not be. My advice is to do the difficult work of figuring out what you want, not what other people think you want, and then go about getting that by being clear with your partners about it.

I’ve felt that flutter in my chest when I watch movie scenes that are totally not consensual and I sometimes wish that would happen to me, and then I remember that it has happened and it was never like it was in the movies and I never turned out to want it. Maybe someday it will happen like that, but in my own experience, these things are better negotiated and brought out into the open rather than assumed.

And guys who date women: you need to try to understand these dynamics if you’re going to date women ethically. What men often write off as women being “fickle” or “complicated” is actually just us trying to negotiate some peace treaty between all the competing messages we’ve been given about our bodies and our sexualities. Negotiating peace treaties, as you may know, can be messy, difficult, and time-consuming. That’s life. For the time being, that is. Until classes like the one Dreger attended never happen anymore, and the things said there are never said anymore.

"The Good Ones Say No": Why Purity Culture and Rape Culture Are Two Sides of the Same Coin

Reading Nonverbal Cues Without Making Assumptions

Sometimes when I talk to people about the importance of reading nonverbal cues–in sexual situations and also in general–they tell me that they avoid doing so because they don’t want to “assume.” Paying attention to people’s nonverbal cues feels to them like making assumptions about people’s internal states based on very limited information.

Not wanting to leap to unwarranted conclusions about people’s thoughts and feelings is an admirable goal, but I think there’s a misconception at work here about what reading body language means in a practical sense, and I think that pop psychology is partially to blame. We’ve all seen those Cosmo and Psychology Today articles that are like “Ten Ways To Tell If He’s Into You Based On His Eyebrows” or “Your Kids May Be Lying To You: Just Check The Position Of Their Feet To Know For Sure.”

As exciting as it may be to literally read people’s thoughts and intentions based on the position of their feet or eyebrows, I’ve yet to see any actual research evidence for any of this.

Even psychology textbooks spread this false “mind reading” meme. I’ve seen sentences like “We are all expert mind readers! For example, this study shows that people can generally tell if a person in a photo is angry or happy.”

No wonder some people think that when I ask them to pay attention to things like body language and tone, I’m asking them to do the impossible and read minds. And no wonder some people also think that when I ask them to pay attention to things like body language and tone, I’m asking them to leap to wildly specific conclusions like “This person’s tone of voice suggests that they are sad and not really paying attention to our conversation because they’re thinking of their mother who’s in the hospital.”

Here’s how this works in a more practical sense. Yesterday morning I took an Uber to the airport. It was 5 AM. I had had about four hours of bad sleep. The following conversation ensued:

Driver: Where are you going?

Me: LaGuardia.

Driver: Which terminal?

Me: 3.

Driver: *laughs loudly* Oh, no, LaGuardia’s terminals are A, B, C, D. You’re thinking of JFK!

Me: Whoops. It’s C then.

Driver: Where are you traveling to?

Me: Ohio.

Driver: Where in Ohio? Cleveland? Columbus?

Me: [city].

At this point the conversation ended, and we didn’t speak again until we arrived at my airport and he wished me a safe trip and I wished him a nice day. I presume it ended because I was answering as briefly as possible and my tone was completely flat. I was literally only giving the driver the information he was asking for (whether because of social norms or because of a need to get me to my destination) and volunteering nothing more. I wasn’t reciprocating my driver’s cheerfulness and bubbliness at all.

Maybe I hate small talk. Maybe I’m exhausted. Maybe I’m sick. Maybe I’m feeling really anxious about flying. Maybe I’m on my way home to see a seriously ill family member (thankfully, I was not). Maybe I just personally hate this driver with all my heart and do not want to say a single word more to him than is absolutely necessary. Maybe I hate all people. Maybe I have depression.

The cool thing is, it doesn’t matter! The driver correctly picked up on the fact that, for whichever of many possible reasons, I wasn’t feeling like talking, so he stopped trying to talk to me after that brief exchange. No mind reading was necessary. All he had to do was pay a minimal amount of attention.

The conversation could’ve gone very differently. Sometimes when I am in fact less tired and physically miserable, I do engage Uber drivers in conversation because I like talking to people. It could’ve just as easily been like this:

Driver: Where are you going?

Me: LaGuardia!

Driver: Which terminal?

Me: 3, I believe.

Driver: *laughs loudly* Oh, no, LaGuardia’s terminals are A, B, C, D. You’re thinking of JFK!

Me: Oh, oops! That’s the one I usually fly out of. I meant C.

Driver: Where are you traveling to?

Me: [city], Ohio. I get to see my family this weekend!

Driver: That’s wonderful! Do you get to see them often?

Me: No, not too often, so it’s always special when I do. Does your family live nearby?

And so on. I’ve had a lot of conversations like this.

And for all the driver in that parallel universe knows, maybe I’m just in a cheery mood. Maybe I love small talk with strangers. Maybe I’ve been feeling really lonely and just want to connect with someone, anyone. Maybe I just drank two coffees and have energy that I just need to use somehow. Maybe something about this particular person appeals to me and makes me feel like chatting. Who knows? Clearly I’m interested in having a conversation, so he would feel comfortable continuing it.

Incidentally, many people would consider the way the conversation actually went to be a “failure”: either because I “failed” to respond to this person’s attempt to engage me in conversation, or because the driver “failed” to keep trying to get me “out of my shell” or whatever. I’m not exaggerating; some people really do think this way. Some people would ask me why I didn’t just have a friendly chat with the nice man. Other people would ask him why he’d just stop trying and let his passenger sit there in silence.

But I think that our interaction was a complete success. I was able to enjoy (insofar as I was able, at 5 AM) a nice, quiet drive. While I obviously can’t presume how the driver felt, his body language and tone when we said goodbye at the end of the drive suggested that it went just fine for him too. Nobody had to bend over backwards out of a sense of obligation or politeness.

Unfortunately, while this experience isn’t entirely rare for me, it’s not as common as it should be. I have had people who know me far, far better than this driver–enough to know that I generally dislike small talk and that I tend to be extremely fatigued, for instance–try to engage me in small talk despite monosyllabic responses, flat tone, and closed body language from me. Some of these people intentionally wanted to cross my boundaries in this way, but not all of them.

And I’m specifically talking about the ones that didn’t. I’m talking about the ones who on some level expected me to directly state, “I do not want to have a conversation with you right now” before they would stop trying to have a conversation with me. On some level, they thought that reading nonverbal cues is unnecessary because direct, effective communication means that I should have to verbalize “I do not want to have a conversation with you right now” every time someone tries to engage me in a conversation that I don’t want to have.

Maybe this seems like a reasonable assumption, but in that case, as an experiment, keep track for a day or several how often someone makes small talk with you (or something else in that vein) when you’d rather they didn’t and wish they would stop. Imagine if they never, ever stopped unless you either left their physical vicinity or said, “I do not want to have a conversation with you right now.”

It would be exhausting. It would be completely exhausting if every time I’m too tired, stressed, worried, sad, physically uncomfortable, focused on something else, or otherwise mentally occupied to have a conversation, I had to explicitly state this or else the person would continue trying to have a conversation with me.

And here’s the thing–you don’t have to have any idea at all what’s going on with me to pay attention to the fact that I’m acting like I don’t want to talk right now. You don’t have to read my mind. You just have to notice, “Huh, they’re not making eye contact and they’re answering monosyllabically.”

At that point, a number of things can happen. You can just stop, like the driver from this morning did. You can say, “Sorry, it looks like this isn’t a good time. Catch me later if you want to talk?/Should I leave you alone?” Often the response will be something like, “Yeah, I’m just really tired right now. I’ll talk to you later.” Or it might be, “Sorry, I’m just a little out of it. Keep talking, I’m listening.”

No discussion of nonverbal cues and the importance thereof is complete without an acknowledgment of the fact that some people have a lot of difficulty with this. That’s okay! That’s why it’s so important to provide resources that help people learn how to read nonverbal cues, because otherwise many people just assume that this is something we all “naturally” know how to do. But we don’t, for all sorts of reasons such as neurodiversity or cultural differences. For instance, if I grow up in Russia and learn how to read nonverbal cues as a Russian person, I may not be as effective at it if I suddenly move to the United States.

And it’s also important to note that we may misinterpret nonverbal cues from certain categories of people because of preconceived notions we have about those people. The nonverbal cues of disabled people may be inaccurately perceived as angry. The nonverbal cues of (white) women may be inaccurately perceived as insecure or uncertain. The nonverbal cues of Black men may be inaccurately perceived as threatening.

In general, if you know that you have trouble interpreting nonverbal cues in useful ways, you can supplement that with direct, verbal communication. That can look like, “I’m not sure if you feel like talking right now or not. It’s okay if you don’t, but can you let me know?” Or it can look like, “Hey, I have a lot of trouble reading nonverbal cues. If we’re ever talking and you don’t feel like talking anymore, can you please say so directly so that I don’t accidentally keep bugging you?”

I want to be careful and not hold nonverbal cues up as some perfect, ideal way of getting information about people’s needs and feelings. There’s a reason why people are cautious about nonverbal cues and wary of making assumptions based on them.

However, refusing to observe and respond to nonverbal cues also puts a lot of pressure on anyone who wants to exit a social situation or be given more physical space or be left alone or whatever. It’s reasonable to assume that someone who doesn’t make eye contact, closes their body off from you, answers tersely, and generally shows no interest in continuing a conversation probably has no interest in continuing a conversation. But if you’re unsure, you can always ask.

Reading Nonverbal Cues Without Making Assumptions

Some Advice on Supporting Friends with Depression

This Captain Awkward post about supporting friends with depression has been bouncing around in my head ever since I read it when it was first posted last August.

Since I’ve been having my own little depressive episode since December or whenever that was, I’ve been wanting to shout this entire post from the rooftops (except, of course, I don’t have the energy). I’ll highlight this part in particular:

I think one thing you can do to help your friends who are depressed is to reach out to them not in the spirit of helping, but in the spirit of liking them and wanting their company. “I’m here to help if you ever need me” is good to know, but hard to act on, especially when you’re in a dark place. Specific, ongoing, pleasure-based invitations are much easier to absorb. “I’m here. Let’s go to the movies. Or stay in and order takeout and watch some dumb TV.” “I’m having a party, it would be really great if you could come for a little while.” Ask them for help with things you know they are good at and like doing, so there is reciprocity and a way for them to contribute. “Will you come over Sunday and help me clear my closet of unfashionable and unflattering items? I trust your eye.” “Will you read this story I wrote and help me fix the dialogue?” “Want to make dinner together? You chop, I’ll assemble.” “I am going glasses shopping and I need another set of eyes.” Remind yourself why you like this person, and in the process, remind them that they are likable and worth your time and interest.

Talk to the parts of the person that aren’t being eaten by the depression. Make it as easy as possible to make and keep plans, if you have the emotional resources to be the initiator and to meet your friends a little more than halfway. If the person turns down a bunch of invitations in a row because (presumably) they don’t have the energy to be social, respect their autonomy by giving it a month or two and then try again. Keep the invitations simple; “Any chance we could have breakfast Saturday?” > “ARE YOU AVOIDING ME BECAUSE YOU’RE DEPRESSED OR BECAUSE YOU HATE ME I AM ONLY TRYING TO HELP YOU.” “I miss you and I want to see you” > “I’m worried about you.” A depressed person is going to have a shame spiral about how their shame is making them avoid you and how that’s giving them more shame, which is making them avoid you no matter what you do. No need for you to call attention to it. Just keep asking. “I want to see you” “Let’s do this thing.” “If you are feeling low, I understand, and I don’t want to impose on you, but I miss your face. Please come have coffee with me.” “Apology accepted. ApologIES accepted. So. Gelato and Outlander?”

I think it’s a natural impulse to assume that the only way you can help someone who’s in a lot of pain is to try to address it directly, that maybe if they Vent to you and Get It Off Their Chests then they’ll feel better, and maybe sometimes they do, but I never did. I’ve written before that a lot of unnecessary pain and drama happened in my life because people thought they were willing to hear me vent and I thought it would be a good idea to take them up on the offer.

I truly believe that all of these folks mean well, but I truly believe that they don’t really understand depression, because they treat it like it’s just a LOT of sadness. Like it’s just like getting fired from five jobs at once, or being dumped by five partners at once (hey, if you’re poly, it could happen), or having a Really Bad Day where literally every single thing that could go wrong goes wrong, from getting humiliated in front of the whole office by your evil boss to losing your keys to walking into the subway station just as the express train pulls away to realizing you’re out of toilet paper right when you need the toilet paper.

Those things are not like depression. Those things are just really shitty.

One thing about depression is that it makes it really difficult to access the parts of your life that are genuinely good. For some people, this takes the form of anhedonia–losing pleasure or interest in things you used to enjoy. Not necessarily completely or all of the things, but sometimes completely and all of the things. For some people, this can mean that watching their favorite show or playing their favorite game is suddenly not fun anymore. For some, it can mean that trying to socialize with their good friends feels like reading a really boring story and not being able to actually interact with the story in any way. For others, it can mean not perceiving food as tasty anymore.

Another way this plays out is that you may still enjoy things, and know that you enjoy them, but lack the motivation to make those things happen. This seems very common. It’s a big part of depression for me. I do still enjoy spending time with my friends, but it usually doesn’t occur to me to invite them to do anything or to chat with them online, and if it does occur to me, I immediately come up with a bunch of reasons why I can’t do it and then I forget about it and end up reading for hours instead. Sometimes writing is this way for me too. But if I can just find a way to do the thing, I almost always find that it was worthwhile and wish I’d done it sooner.

So Captain Awkward’s advice about connecting with friends with depression is very on-point. If you just plop the ball down in their court, they’re probably going to look at it in confusion for a little bit and then toss it off into the bushes (possibly with a lot of shame and guilt). If you walk over, offer them the ball, and let them know how they can throw it back if they choose to, they’re much more likely to throw it back.

So here are some well-intentioned but not very helpful ways that people try to do this, and some better ways.

Less helpful: “We should hang out sometime!”*

More helpful: “I’d love to hang out if you’re up for it. Want to do that on Thursday night?” [if no] “Ok! Should I ask again next time I’m free?”

Less helpful: “Let me know if you need help with anything.”

More helpful: “Is there any way I can help?”

Even more helpful: “If it would be helpful for you, I’d love to [cook you a meal once a week/help you find a therapist/watch TV with you when you need a distraction. What do you think?”

Less helpful: You can talk to me if you need to.

More helpful: What helps you feel better when you’re feeling depressed? Is that something I can help with, and that you’d want me to help with?

Sometimes a friend with depression will say no to a lot of things and decline all or most of your invitations. This can make you feel like you’re overstepping boundaries and should immediately leave them alone until they reach out to you themselves. Pay attention to this feeling: it’s true that when people keep saying no to things you ask, it’s probably a good idea to stop asking. However, depression can also cause people to say no while wishing they could say yes.

The way to deal with this is not to assume, but to just ask directly: “You’ve said no the past few times I’ve invited you to do something. That’s okay, but I just wanted to check: would you like me to keep inviting you?” I’ve done this before with other people dealing with depression and found that they often respond that they do want me to keep asking, and they hope that one of these days they’ll be able to say yes.

For many people, depression causes a pervasive sense of disconnection from the world and from other people. When I’m having a depressive episode, I feel like I’m not part of anything, like I’m just one person and I don’t matter, like I could disappear and nothing would even change, etc. I feel like there’s a glass wall between me and everyone else. I feel like I can’t do “normal” things like laugh at a sitcom or make someone happy or fall in love. I feel like an alien sent here to try to learn how to act like a human being only I’m completely failing.

So for me, the most helpful thing that someone can do is to help bring me back into connection with others. This is why I find venting mostly useless. When I’m venting, I’m still only talking about my depression, and while the person I’m venting to may be very kind and a very good listener, this isn’t something we can connect over, you know? It’s not the same as a two-sided conversation about difficulties we’ve dealt with in our lives. It’s totally one-sided. It’s just me, talking about the exact thing I need to learn how to stop ruminating over.

Helping a depressed person feel more connected to others is a tall order even for the most empathic friend, but there are some things friends can do that might be helpful, some of which Captain Awkward mentioned.

One is to ask for their help with something they’re good at. Make it clear that you really value this person’s skill or experience with this thing. This helps them feel that they have something to offer others, which is a feeling that’s pretty thin on the ground when all you can think about is how sad you are.

Another is to talk to them about some of your own struggles. I’ve always found that hearing about other people’s problems gets me out of my head a little by activating my empathic or problem-solving sides (depending on whether they’re just sharing, or asking for advice). It’s also a reminder that everyone struggles, even if the magnitude of that struggle varies for different people at different points in time. This may be somewhat specific to me, but seriously, the kindest thing someone can do for me when I’m depressed is to talk about their problems–it means I don’t have to talk about myself (hard to do when all I can say is “yup, still sad”) and I also don’t have to pretend to be happy while they share happy things (as much as I wish I could just be happy for others when I’m depressed, that is basically impossible).

Another is to plan fun things with your circle of friends, if you share one, and include them in that. While not everyone is up for group things, especially when they’re depressed, I personally find it more helpful than hanging out with someone one-on-one. When I’m with a group of friends, there’s inside jokes and lively discussion (that I don’t have to personally initiate!) and it makes me feel like part of something again. Seriously, last month I spent a week in Minneapolis (where I have a shocking number of close friends) and my depression was basically on hiatus that whole week, because I was just always surrounded by great people that I trust and care for, and they were being interesting and/or funny all the time, and it was great.

Remember that no matter how patient you are, and how much your friend may want to be able to spend time with you, sometimes it’s just going to be impossible. Some people disappear for weeks or months at a time when struggling with depression. It’s legitimate to feel sad that you’re not getting to see your friend, but please don’t take it out on them or make them feel guilty. Believe me, they already feel like human garbage, because that’s how depression tends to make people feel. Remember the ring theory and find someone else to talk to about your legitimate feelings about not getting to see your friend who has depression. If not being able to see them for a long time causes you to no longer feel close enough to them to consider them a friend, that’s also legitimate. Accept that nobody’s at fault and move on. They didn’t get depression as a personal slight against you.

The most important thing about supporting someone with depression is to be really self-aware. Make sure that you’re really doing it because you care about them and want them to feel better, not because you need the validation of Fixing Someone’s Problems. Depression isn’t going to be fixed by someone’s friends, no matter how kind and patient they are. You may invite them to a thing and they may appear and seem totally happy and then later that night they post another Facebook status about how awful they feel, and you may feel like you Failed and you might as well not have bothered, but trust me–it’s more than just in-the-moment feelings. I may feel like shit, but I’ll remember somewhere in the back of my mind that I have friends who love me and who make an effort to get me out of my room, and that matters.

Besides that, stuff like friendship bonds can be a protective factor against future depressive episodes. Your friend will eventually recover from their current episode, and now that they feel better, they may be able to fully internalize how much people care about them and how connected they are to others. That can help prevent a future relapse. That matters.

So don’t do it because you’re hoping to see obvious and immediate results. Don’t make a person with depression carry that burden for you.

~~~

Now that I’ve reached the end of what I have to say, I just want to note that it’s almost impossible to even write about this (especially given that I am currently depressed) because the response is always immediately “Yeah well you don’t speak for all depressed people, my partner/best friend/I are totally different!”

Yes, I don’t speak for all depressed people, but I speak for more depressed people than just myself. If you already know for a fact that this doesn’t apply to the person you’re thinking of, just ignore it. (Or write your own article that describes your own experience.) But you probably don’t know that, and you can open up a conversation about it by showing them this article and asking if they feel that it applies to them.

~~~

*I just want to state for the record that, depression or no, I have no idea what to do with “We should hang out sometime!” Are you merely expressing a preference for the sake of expressing it? Are you asking me if I also want to hang out? Are you asking me to plan/initiate the actual hanging out? In practice, I just respond, “Yeah, totally!” and then nothing ever happens.

Some Advice on Supporting Friends with Depression

Why Madonna Should've Asked Drake for Consent

[Content note: sexual assault]

My latest Daily Dot piece is about Madonna and Drake’s kiss at Coachella.

When Madonna took Drake by surprise with a kiss during their Coachellaperformance, the pop singer made waves on the Internet, provoking discomfort and disgust. Some of it was because Madonna is “old,” while others argued Drake’s reaction suggested a lack of consent.

However, on Tuesday, the Canadian rapper responded on his Instagram, clarifying that he had no problem with what happened and thanking Madonna for the impromptu make-out session:

Why Madonna Should've Asked Drake for Consent

"That totally happened to me, too!": The Urge to Relate

A lot of what happens in therapy should only happen in therapy. (I’m looking at you, folks who oppose trigger warnings because “exposure is very important for overcoming trauma.”) But a lot of other things that happen in therapy are very applicable to the rest of our relationships and interactions. One of those is the tension between normalizing someone’s experience and validating it.

Normalizing someone’s experience essentially means helping them feel that their experience is normal. Short of memorizing statistics, the easiest way to do that is to relate what they’re telling you to something that’s happened in your own life. This is a very common conversational move. Someone tells you about a bad breakup and you say, “Oh, I totally went through something similar recently. It can be really hard.” Someone tells you their NYC subway horror story and you respond with one of your own. (We all have an arsenal of those.)

Validating someone’s experience is a more complex conversational move. To validate means “to demonstrate or support the truth or value of.” In the context of therapy or supportive conversations between friends, validating someone’s experience means letting them know not only that you believe them when they say that it happened–which can be particularly important when someone discloses, say, sexual violence or mental illness–but also that you affirm this as an “okay” thing to talk about or think about. The opposite of validating is to say “That’s not that big of a deal.”

Obviously, you can both validate and normalize someone’s experience in the same conversation. Therapists frequently do both.

However, the way of normalizing that we most frequently use in casual settings–relating someone’s experience to our own lives and selves–can get in the way of that.

For instance, someone says, “I’m having such an awful time getting out of the house this winter.” If you immediately jump in to say, “Oh, me too, it’s so awful, I couldn’t even make myself go to my friend’s birthday party because it was so cold out,” you may succeed in helping them feel like it’s okay to be having this difficulty, but you may also miss an opportunity to affirm the fact that their own unique experience is legitimate and difficult for them.

I get this often with fatigue. I try not to talk about being tired very much because I don’t like “complaining,” but sometimes I do mention it, and people usually jump in immediately to talk about how tired they are and how they only slept four hours last night and so on. But the thing is…my tiredness is a little different. I sleep at least 8 hours almost every single night, and have been for years. If I let myself, I would sleep 10 or 11 or more hours. I don’t know what it means not to want to sleep. Every day I daydream about coming home and going to sleep.

Of course my friend’s experience is also legitimate, and it sucks to only get four hours of sleep and feel shitty. But for them, not feeling tired as often as simple as finding the time to sleep enough. For me, absolutely nothing I have been able to try without medical intervention has helped.

So when I mention being tired and people immediately jump in to relate, I feel like I can’t talk about how extensively awful it is for me, because everyone feels tired! Feeling tired is normal! That’s just how life is! (Deal with it!)

On the other hand, some things feel bad not just in and of themselves, but also because of the shame and isolation that surrounds them. Mental illnesses are often like this because few people know a lot of people who are open about it (though that may now be changing). When I was first diagnosed with depression, I didn’t know even one other person who was (openly) diagnosed with it. I thought everyone else had it together and I alone was a failure. I saw the statistics on how common depression is, but they did nothing for me. What helped was to start meeting other people who struggled with it. Depression still sucked, and still does, but I no longer had to carry the burden of Being The Only Person In The World Who Can’t Even Be Happy.

How can you tell what someone needs in a given moment? How do you know if it’ll be more helpful to normalize their experiences, or to validate them?

Often there isn’t really a way to tell. In sessions with clients, I rely a lot on intuition and previous experience. But there are some things that people say that can serve as hints as to what they might need from you.

For instance, when people say things like, “I can’t believe I’m having trouble with something so simple,” or “I’m such a failure; I can’t even find a job,” or “Nobody else has all these problems,” that can be a sign that normalizing might be helpful. It can reassure them to know that other people do have trouble with these supposedly simple things, or that other people do actually struggle a lot with finding a job, or that other people do have these same problems. Sometimes what the person is dealing with really is shitty, but it feels a lot shittier than it has to because they think they’re the only one who’s so pathetic and incompetent as to have that problem.

On the other hand, when people say things like, “I know it shouldn’t even be a big deal, but–” or “Everybody probably deals with this but–“, pay attention to those but‘s. The part after the but is the part they have trouble accepting as valid. Everybody deals with it! It’s not a big deal! Therefore, what right do I have to even complain about it?

When someone says things like this, sharing your own experience and relating to them might not be as helpful. What they really need to hear at that moment is that their unique version of that probably-common problem is worthy of paying attention to and talking about. They might know perfectly well that other people have similar problems, but it still feels bad and that’s the part they want to hear acknowledged. Yes, everybody hates winter, but here’s how it sucks for me. Yes, everyone is tired, but I almost passed out after climbing a few stairs. Yes, I know you probably miss your family too, but I just really really miss mine today.

“Common” problems are easy to relate to. Most of us have had bad breakups or manipulative family members or really exhausting days. But rushing to relate your own experience closes off the possibility of learning more about their life. When you feel an urge to share your own experience, instead, try asking more about theirs and seeing if your experience is still as relevant as you thought.

With certain types of issues, relating your own experiences can also easily come across as one-upping even when you don’t mean it to–although, to be real, sometimes that’s exactly how people mean it. Please don’t one-up people. There’s no need. There is not a limited quantity of sympathy in the world, so there is no need to compete for it.

You might also accidentally relate to only a very small part of what they actually said, leaving them feeling misunderstood or unheard. For instance, if I share a story about a classmate saying something very hurtful and ignorant about queer people, and you share a story about a classmate saying something very inaccurate about cell biology, you may have missed the fact that the relevant part of my story wasn’t “a classmate said something silly” but rather “a classmate made a homophobic comment in class that impacted me personally.”

The urge to relate to someone’s experiences comes from a lot of places, I think. It’s a common way of trying to show someone that you understand. Showing someone that you understand them is a common way of earning their trust, respect, and affection. It indicates that you have things in common.

In therapy, of course, things are different in that the focus should always be on the client and their needs. But therapists do sometimes share stories from their own lives, and the purpose is slightly similar to how it works in casual conversations between friends–it’s a way for therapists to signal understanding of their clients, and also to let them know that they are not alone in some of their experiences. Sharing a personal story can be more powerful than simply saying something like “You’re not alone in that,” because it gives something more than a reassurance: it gives evidence. (Anecdotal, but still.)

Yet both in therapy and in life, sharing one’s own experiences can get in the way of fostering a better, deeper understanding of another person. It can also make it difficult for them to tell you more about their experience, because you’ve now turned the conversation back to yourself. It can seem very disingenuous if it’s clear to the person that you don’t actually understand very well at all.

And while we often tell ourselves that we relate to others in order to make them feel better, there sometimes is some selfishness in it. We want to prove to others that we “get it” so that we feel better about ourselves and our ability to understand and connect with people. A natural impulse, but that doesn’t make it necessarily helpful or productive all of the time.

I see this often in conversations about injustice. A marginalized person shares an experience they have had with discrimination or prejudice, and a person who is categorically unable to have the same experience nevertheless tries to relate something from their own life. Sometimes they relate an experience of being treated badly in a way that has nothing to do with their societal position, and sometimes they relate an experience that has to do with another dimension of identity.

There are definitely some important similarities in the ways in which many different marginalized groups are treated, but that doesn’t necessarily always mean that we can relate. The presumption of understanding can easily get in the way of actual understanding when a white woman assumes that her gender helps her understand someone’s experience of racism, or when a gay man assumes that his sexual identity helps him understand a trans woman’s marginalization. I mean, maybe it does, in a few limited ways. But we should always strive to learn more before assuming we “get it.”

I think a lot of people experience the urge to relate. I’ve definitely felt it. For instance, once a friend of mine who is Black was sharing some experiences of racism they had had, and I suddenly noticed a little gear turning in my brain trying to generate similar experiences from my own life that I could share. I thought, wait a minute, I never told my brain to do that! That wouldn’t be helpful right now. How could I listen fully if part of my brain was so busy trying to connect my friend’s experience to my own? How could I even come close to understanding their experience if I was already biasing that understanding by thinking of my own interpretations of my own experiences, which had nothing to do with racism?

This, I think, is what drives a lot of the confusion and miscommunication that happens around issues like race and gender. For instance, suppose a Black woman is telling me about how her coworkers and supervisors always assume she is angry and hostile when she isn’t. I start thinking about times when I have been assumed to be angry and hostile, and how that hurt, and how I dealt with them. Maybe I dealt with them by adopting a more friendly and cheery approach, and that helped. Awesome! I’m going to tell my friend about My Experiences and What Worked For Me!

Except that What Worked For Me is very unlikely to work for someone who is not white. As a white woman, I am not automatically assumed to be angry and hostile no matter what I do, generally speaking. So adjusting my demeanor, even though I felt that I was behaving appropriately before, might help change others’ perceptions of me in a substantially helpful way. A Black woman can be as painfully polite and deferential as she possibly can and yet she’s still likely to face that sort of stereotyping. Maybe if I’d listened rather than spent all that brainpower thinking about my own life experiences, I would’ve understood that.

(See also: Lean In by Sheryl Sandberg.)

Likewise, when I talk about feeling threatened by a man in public and men jump in to tell me that I should’ve Just Punched Him or Just Told Him To Fuck Off, they are thinking of their own experiences and how they might’ve reacted in that situation (for better or worse). A man who decides to Just Punch a man who is being offensive to him may end up getting hurt in a fistfight, but the consequences would be much more severe for me if I tried the same thing.

(See also: “Just call the police!”)

So, what do you do when someone shares an unpleasant experience and you have no idea whether or not relating something from your own life might be useful?

Here are some scripts:

  • “Do you think it might help to hear about something similar I’ve dealt with?”
  • “I’ve gone through something that sounds a lot like that. Feel free to ask me more about it if you want, or to just talk about your own stuff.”
  • “I know this may not necessarily fix the problem, but something that helped me with that was _____.”
  • “That sounds really hard, but you’re not alone in dealing with that.”

Alternatively, it’s almost always a good idea to ask them more questions (with the caveat that they don’t have to talk about it more if they don’t want to) so that you can understand what they’re going through better.

In social work school, we learn a lot about the importance of being very aware of what’s going on in our own heads as we’re trying to help others. That’s useful for any sort of interpersonal situation. It’s a good idea to go into these types of serious conversations with an awareness of what you’re bringing to the table, including your own needs and desires and biases. Many of us want to feel competent when it comes to understanding and helping our friends. That’s commendable, but it too easily turns into a search for affirmation from people who are busy trying to share their own troubles.

Don’t let your need to demonstrate your understanding get in the way of actually understanding.

"That totally happened to me, too!": The Urge to Relate

Facebook Needs a "Sympathy" Button

My latest piece for the Daily Dot is about the challenges of expressing sadness and loss on Facebook as it’s currently set up.

If you’ve ever posted some sad news on Facebook, you might’ve watched as the status received a few likes followed immediately by comments such as, “Liked for sympathy” or “I’m only liking this out of support.”

It’s not surprising that a gesture meant to stand on its own needs a little explanation when the post in question is negative rather than positive or neutral. “Like” is an odd verb to use when someone’s talking about their recently deceased pet or a crappy day at work, but a thread full of identical comments reading “Sorry to hear that” seems almost as awkward.

Many people still think of social networks like Facebook as places where people primarily share things like news about job offers and impending moves, BuzzFeed articles, and photos of food, babies, and animals. However, that view is out of date. Depending on your social circle, Facebook may also be a place to vent about health troubles, share articles about crappy things going on in the world, and seek condolences when loved ones pass away.

Commenting and “liking” may no longer seem sufficient as responses. Mashable writer Amy-Mae Elliot suggests a “sympathy” button as an addition to Facebook:

‘Sympathy’ is the perfect sentiment to cover what Facebook lacks. It can mean a feeling of pity or sorrow for someone else’s misfortune, and also an understanding between people—a common feeling. It would be appropriate for nearly every Facebook post that gears toward the negative, from sending ‘Sympathy’ if someone loses a loved one to saying ‘I sympathize’ if someone’s in bed with the flu.

Clicking the ‘Sympathy’ button would let your Facebook friend know you’ve seen his post and that he’s in your thoughts. And unlike the fabled ‘Dislike’ option, it would be difficult to hijack or abuse the notion of sympathy.

It’s not as snappy as a “like” button, and it doesn’t have an easily-recognizable symbol that can go along with it, but it would make it easier for Facebook users to engage with negative posts.

The “like” button isn’t the only way that Facebook’s design subtly encourages positive posts and discourages negative ones.

Read the rest here.

Facebook Needs a "Sympathy" Button

"Educate Me!" "Go Google It!"

A common dynamic online:

  • Person A is writing about or discussing Social Justice Things online.
  • Person B comes across Person A’s writing or discussions, perhaps on Twitter or Tumblr, and has a basic-level question about Social Justice Things–sometimes the particular ones under discussion here, or maybe just something else that Person A might know about.
  • Person B asks Person A a basic-level question, hoping to learn more about the topic.
  • Person A is annoyed at the request and responds angrily: “I’m not here to educate you!” “Go Google it!” “[link to Let Me Google That For You results]”
  • Person B feels embarrassed and hurt, and concludes that Person A doesn’t really care whether Person B understands Social Justice Things or not. Person B may develop a very negative opinion about Social Justice People and Social Justice Things, because that’s how cognitive bias works.

Here’s another common dynamic, perhaps an even more common one:

  • Person A has a blog or a Twitter account that they use to discuss Social Justice Things with like-minded folks. Person A posts something.
  • Person B comes across Person A’s writing or discussions. Person B is privileged relative to Person A on the issues being discussed–gender, race, class, etc. Person B feels annoyed at this discussion. They find all this Social Justice Stuff to be whiny and irritating and they don’t understand why people keep making such a big deal over such little things.
  • Person B asks Person A a basic-level question, perhaps worded in a way that reveals their irritation (“Yeah well, how are men supposed to meet women if we can’t even compliment a cute girl on the train?” “Okay so are you suggesting that white people just stop accepting job offers because a Black person should get them instead?”).
  • Person A is annoyed. They were just trying to discuss Social Justice Things with people they trust. They have answered these exact questions on their blog or Twitter dozens of times, as have many other writers. Maybe right now they don’t want to discuss basics like why street harassment is street harassment, or what affirmative action actually is. They are irritated at Person B’s entitled-sounding tone and the fact that Person B doesn’t seem to have done even the bare minimum to teach themselves about these issues.
  • Person A responds angrily: “I’m not here to educate you!” “Go Google it!” “[link to Let Me Google That For You results]”
  • Person B’s confirmation bias leads them to view this as yet another example of Social Justice People being awful rather than viewing this slightly rude response in the context in which it happened.

Here’s the problem: in practice, these dynamics can be almost indistinguishable.

I’ve been mulling this issue over in my mind for a while, trying to keep my own privilege in mind but also trying to understand the perspectives of everyone in this situation–the person who innocently asks a 101-level question hoping to learn more, the person who asks a 101-level question hoping to derail the conversation, the Social Justice Person tired of being expected to serve as a free tutor for anyone who asks, the other Social Justice People who feel that we have a responsibility to be kind to newbies, the people who are observing this dynamic from the outside and, more often than not, handing down edicts that they want the Social Justice People to follow without necessarily understanding our perspectives and situations.

Thinking about all this has led me to make a number of observations, some of which contradict each other, and none of which are going to please everyone.

  • Not everyone who talks about Social Justice Things online is doing it for the purpose of educating others.

A common assumption made by those who ask these basic-level questions if that if someone is blogging or tweeting about social justice, they are there to educate. Here’s the thing, though–for some of us, it’s just our daily lives, and we share them with each other because it brings us comfort and connection. If I post a tweet about how I’m really shaken up after a guy followed me down the block screaming sexual obscenities, some men may see this as an invitation to ask me why this is harassment or what the guy should’ve done instead or how exactly I suggest we fix this problem, just throw all the men in jail or what? But I wasn’t posting to educate. I was posting because I’d just gone through a traumatic experience and wanted people to know what I was dealing with and support me.

  • Not all online public spaces actually function as public spaces.

Recently there’s been a lot of conversation about this. For example, one thread of the conversation concerns the use of people’s tweets in news stories without their permission. After a controversial Buzzfeed story collected sexual assault survivors’ tweets without asking the person who has started and was leading the conversation (though the journalist did ask the authors of the individual tweets), media types all over the internet insisted that “Yeah, well, Twitter is public.” Technically, yes, but what does this mean in practice?

In practice, many people use Twitter to connect with others that they might not know in person. That’s the power of Twitter. Making our accounts private wouldn’t do the trick. In a recent Pacific Standard interview, Mikki Kendall discusses the “fetishization” of Black Twitter, which is exactly what it sounds like–Black people on Twitter connecting with each other and discussing things that are relevant to them, whether it’s the Eric Garner shooting or the latest episode of Scandal. Sometimes, clueless white people stumble onto Black Twitter discussions and expect the participants of those discussions to educate them about racism. They don’t understand that those people are there mainly to interact with each other, not to teach white people.

Twitter and Tumblr are public, but that doesn’t mean that everyone is invited to the table–just like if you see a group of friends talking at a restaurant, that is not an invitation to barge in and ask them questions, even though you are able to see them and hear their conversation.

  • Even discussions meant to be educational happen on different levels.

If I’m trying to explain to someone how the fight for same-sex marriage is actually marginalizing more urgent queer causes and essentially demanding that queer folks assimilate and act as straight as possible in order to receive their rights, that may not be the time to show up and ask how I presume same-sex couples could possibly instill good morals in their children. If someone is discussing how laws and police officers and incarceration is not a good solution for street harassment because it doesn’t get at the underlying problem and will only serve to further oppress men of color, that may not be the time to demand to know what’s wrong with telling a hot girl that she’s hot.

To do so would be the equivalent of bursting into a Physics 301 classroom and demanding to be taught basic mechanics. But people don’t realize this because they don’t see social justice as a discipline, a method, a field of inquiry that has many levels and layers of knowledge.

This is why some people refer to basic-question-asking as a form of derailment. The folks who get told they’re derailing often find this difficult to understand–how can just asking questions possibly be derailing? It’s derailing in the sense that you’re trying to get the person to stop talking about what they want to talk about and instead talk about what you want to talk about.

  • The reason many marginalized people don’t want to answer basic questions is because those situations often turn confrontational and nasty.

Yes, it always starts the same–someone asking a basic question. Sometimes I answer and they say, “You’re right.” Sometimes I answer and they say, “I don’t agree, but thanks for taking the time to explain your view.” Sometimes they say, “Huh, I’ll think about that, thanks.” But a disturbingly large percentage of the time, instead, I get drawn into a horrid gaslighting argument that may or may not include the use of personal insults and slurs, or even threats of violence.

I explain this the same way I explain street harassment. If you’re a nice guy who just wants to tell me I’m pretty, you don’t understand–because you have the privilege of not dealing with this on the regular–that so many of the guys who came before you followed that up with FUCK YOU, YOU UGLY SLUTTY CUNT. (Or worse.) If you’re a nice person who just wants to get some answers about some stuff you don’t understand, you may not realize that a bunch of the people who asked me those questions before have turned out truly nasty. And I can’t tell from reading a single typed sentence from you which of those you are.

  • However, people who don’t know much about social justice are unlikely to know/understand much of what I just wrote.

In that way, social justice is very, very unlike physics. If you don’t know much about social justice, you won’t know how ostensibly public platforms are functioning for marginalized people. If you don’t know much about social justice, you won’t know why I need support from people to process an incident of street harassment, or why a person of color might be looking for support to process a recent police shooting. If you don’t know much about social justice, you might not think those things are even a “big deal” in the first place. If you don’t know much about social justice, you might not know about the harassment and abuse that less-privileged people have to deal with online from people who initially come across just like you.

So when we get angry at people who ask basic questions because we think it’s obvious that the questions are not appropriate for the situation, we might be overestimating how much they really understand about what’s going on. Just like I might get angry at an American who shows me the middle finger, but maybe not at a foreigner who does the same. The foreigner might not realize that it’s a very rude gesture. Social justice spaces bring their own culture shock.

  • Meanness to newbies isn’t a Social Justice Problem. It’s a Human Problem.

Perhaps it’s people with an overinflated opinion of Social Justice People who assume that we are somehow magically immune to the flaws that plague the rest of humanity. But every bad thing you find in any group of people–sloppy thinking, meanness, tribalism, abuse, self-centeredness, sexism, racism, any other -ism–also exists among Social Justice People. Maybe slightly less for some of those, maybe slightly more for others–but it’s our virtually-universal human flaws that contribute to all of these issues.

Have you ever tried to post a basic question on a tech or gaming forum? Ever got told to “go read the fucking manual, idiot”? I have! That’s why I don’t post on tech forums when I need help with Python or HTML. Ever asked a professor a basic question and gotten snarked at? I have! I asked a psychology professor in college–a respected expert in her field–a question about APA citations, and got in response, “Are you even a psych major?” Ever posted a question on Facebook or Twitter and had your own friends condescendingly tell you to Google it? I have! And so it goes.

Are you also upset about tech forum admins telling newbies to “go read the fucking manual”? If so, great. If not, you are being hypocritical. And keep in mind that tech forums, unlike someone’s random Tumblr, often are explicitly meant for teaching and learning.

Anyway, I don’t think that being mean to newbies is a Tech Problem or a Gaming Problem or a Psychology Problem or a College Problem or a Miri’s Friends Problem; I think it’s just a problem. I think the irritation we feel when someone wants basic answers is understandable; I also think we should try to think rationally about whether or not it’ll help anyone–our own selves included–to express it.

That said, I’m extraordinarily unsympathetic to people who seem to have made it their mission to root out every example of Human Problems in social justice circles as though we are somehow exceptional in this regard. (The phrase “get your own house in order,” while admittedly unkind, comes to mind.) And while some might argue that we have some sort of “responsibility” to be better than others–well, I think we try. I think we often fail, because being a human is hard.

  • Googling is unlikely to yield a good social justice education.

That, I think, is the central problem of telling people to “go Google it.” The social justice information that is easily found through Googling is likely to be written by and for straight white able-bodied American middle-class people. We, as Social Justice People, know this and understand why it’s a problem; Hypothetical Newbie does not. Unless you want Hypothetical Newbie to receive their entire social justice education through Jezebel and white male writers, I’d advise against telling them to Google their question. (Remember, too, that Googling certain issues is also likely to land them on MRA sites. Nobody wants that.)

If you don’t know what you’re missing anything, you won’t know to look for what you’re missing.

  • Unfortunately, the response to being angrily told to educate yourself will rarely be to educate yourself.

(With the huuuuge caveat that a lot of what gets interpreted as “anger” when coming from women or people of color or women of color in particular is not actually anger, or wouldn’t be interpreted as anger when coming from white men. It would be considered being direct. But sometimes it really is.)

Anger can be absolutely 100% justified and still cause people to shrink and shut down and go away. That is, in fact, one of its purposes. For most people, getting yelled at is not conducive to the sort of mood–hopeful, curious, alert–that is conducive to learning. Many of us have had awful grade school teachers who yelled at us; some of us might still remember what that was like. I do. I didn’t learn squat-diddly-doo in that class, so focused was I on making myself small and unnoticeable and calming myself down.

(That class, by the way? It was English. The grade? Seventh. That was the year I started getting really, really into writing. I am thankful every day that out of all the ways that teacher wrecked me, destroying my love of writing wasn’t one of them.)

So there’s sometimes a difference between behaving in ways that are absolutely understandable and justifiable, and behaving in ways that are likeliest to get us the results we want to see. When I think about how to respond to someone online, I think about what I want to happen here, and how I can best make that happen. It sucks that we can’t always express ourselves fully if we are to achieve certain goals, but that’s part of being realistic and goal-oriented.

Where do we go from here? How do we resolve these tensions? If educating others is important to us, how do we do it without burning out, giving in to entitled expectations from others, or demanding that Social Justice People be stronger and smarter and better and kinder than everyone else at all times?

My only two suggestions are that if you ever feel like yelling at someone for asking you a question, first consider one of these alternatives: 1) ignoring the message, or 2) linking them to a good resource that might answer it for them.

To that end, it might help to start amassing a database of links for common questions. One incredible example is Aida Manduley’s Ferguson masterpost. Shakesville’s Feminism 101 is also great, though perhaps not entirely 101. Another, much more general one is my own. If you know of others, please link to them.

I try to encourage people to have compassion for each other. This means, fellow Social Justice People: I know it feels impossible, but we need to try to remember that not everyone who cannot be discerned from an asshole is an asshole. Not being willing to take the risk is perfectly okay, but I think it’s better to not take that risk in a way that minimizes hurt to people who did nothing wrong. For instance: ignoring/blocking. And, not-Social Justice People: try to remember that when we’re hurting and angry, it’s because of lifetimes of death by a thousand cuts that you can’t see because you haven’t learned to see them yet. I hope you find a way to learn, but in the meantime, try to cut us some slack for being upset.

To close, I’ll link to Ozy Frantz’s excellent post, “Certain Propositions Concerning Callout Culture.” Their piece is sort of about the general case of what I’ve discussed here, and I echo many of their views, caveats, and recommendations.

~~~

Here is a great article about a very similar problem plaguing another great community: Wikipedia. Although the situation is not analogous in many ways, hopefully it will serve as an example of both the harms and the occasional inevitability of Newbie Hate/Fear.

Official policies tell editors to tolerate newcomers’ innocent mistakes (“Please do not bite the newcomers”), but active editors often reverse newbies’ contributions without explanation. “Activists have been at it five and 10 years and don’t tolerate little mistakes,” says Jensen, an editor since 2005. He recalls running a workshop in which a well-known expert on Montana history tried to add a paragraph to the site, only to see it immediately erased.

Editors distrust newcomers for a reason: bitter experience. “Trolls come,” Jemielniak tells me in an interview. “If you spend time reviewing recent changes, after an hour or two you will have a feeling that the world is composed mostly of primary school students and cranks.” Some vandals simply replace an article’s text with random characters: destruction for its own sake. Instead of improving article content, editing often means acting as a human spam filter. Jemielniak and others may decry Wikipedians’ emphasis on edit numbers, but valuing lots of small changes, even out of testosterone-fueled competitiveness, has an unsung benefit: It encourages editors to discover and repair damage. Eternal vigilance keeps the site’s contents from decaying.

"Educate Me!" "Go Google It!"