I had talked to a Godaddy representative before purchasing my hosting services. I specifically described the amount of traffic I tend to get per day and per month and wanted their confirmation that their hosting service would be able to accommodate it. They assured me the Economy $3.99/month package would be more than enough, so I bought 3 years of service because it was the better deal.
Nope. I just called them and they said my hosting only allows 200 people on the site at any one time, and when it hits that the site will crash and be down for the day. TWO HUNDRED PEOPLE. That’s fucking nothing. I have thousands of blog readers. And I’m a BLOG. All of my traffic comes in spikes – every time I make a post people come to the site all at once, and then I have lower traffic at other times. But they want me to pay $250/month for a dedicated server, which is more than 10% of my salary. If it was $250 a year I’d just spend it, and if it was $1000 a year I may beg all of you for some money, but Jesus fucking Christ.
So now because they lied to me I’m out the money I originally spent on hosting, I wasted a week of my time coding a site that is unusable, I botched the big exciting announcement about my new blog, and I have no idea what to do.
Fuck it all.
Edit: Well, overnight I was flooded with cheap hosting alternatives, which brightened my day. Even though it would be a pain in the ass to switch, for a moment there I thought hosting my own blog would be an impossibility. I tweeted as much.
Five minutes later I have an email from GoDaddy saying they gave me a free year of Business Level WordPress hosting, which is about $250 a year (…curiously the same price that I wrote here that I’d be willing to pay, hrm). Then five minutes later I get a phone call from a GoDaddy rep who explains that they’re giving me that year on a server that can easily handle my site for free, and they’d also reimburse me what I originally paid. So I decided to go for it…for now.
I don’t exactly have the highest confidence in them right now, but maybe they’ll prove me wrong over the next year. The fact that I gave details about my blog traffic and even explicitly asked if I should get the WordPress package, I was still led to the totally wrong thing. Then the next guy tries to upsell me to some absurdly expensive private server? He also told me I could get a full refund up until 45 days, but the latest guy said even that was wrong and it was only 5 days. What is going on over there?
Anyway, I’m just glad this is resolved. Back to the fun part of blogging…getting the comment code to work!