I am on a vacation I would like some time to enjoy and, well, this seems timely. A repost of a series.
“Because I said so” may be four of the most satisfying words in the English language. Unfortunately, they are almost exactly the wrong thing to say, or even imply, when delivering constructive criticism.
It isn’t that a person in a position of authority can’t deliver constructive criticism. They can and do frequently, since human resources management is the largest group to have embraced its utility. That doesn’t mean there aren’t problems that lie in combining the weight of authority with the criticism. [Read more…]